Clean rooms, lovely decor, convenient free parking, local restaurants nearby, nice and helpful staff.

Nothing that I didn't like.

The room was spacious and well-equipped, with a comfortable bed and strong air conditioning. the hotel had a reliable internet connection, which was a plus for staying connected. Additionally, the hotel provided basic toiletries and a hot/cold shower, ensuring a comfortable stay. the location of the hotel was convenient, with a shopping center just a short walk away and a restaurant nearby. This made it easy to access amenities and grab a bite to eat.

One downside was the location of the hotel, as it was a bit far from the city center. This meant that there were no nearby attractions or food hubs, which could be inconvenient for those looking to explore the city.

As trekkers and a group of friends, we loved the well-addressed reception staff who guided us and readily sent a technician to fix any issues. The rooms were clean and well laid out with a great view of the KLCC and KL Tower. The hotel's parking was convenient and secure. The location was perfect, just a short drive from the city center and easily accessible by taxi.

Felt truly looked after, no complaints whatsoever.

We loved this hotel! The staff were friendly and helpful, making us feel welcomed from the moment we checked in. The hotel had a clean and comfortable environment, with spacious rooms and comfortable beds. The location was fantastic, situated in the center of the city and within walking distance to food stalls and restaurants. It was also close to the main attractions, making it convenient for exploring the city. Additionally, the hotel offered reasonable room prices with free breakfast, which was a great value for money. we had a fantastic stay!

Nothing I didn't like to be fair.

During my stay at this hotel, I found the staff to be genuinely friendly and helpful. They made an effort to ask about my day and even suggested some great places to visit in the city. The rooms were spacious and clean, with nice bathrooms. I particularly enjoyed the buffet breakfast, which offered a decent variety of options. The hotel's location was also a plus, as it was near the center of town and close to the main attractions. Additionally, having private parking available was excellent since I drove all the way from Singapore.

Nothing at all.

Good spacious rooms, nice bathrooms, decent buffet breakfast, friendly and helpful staff, free upgrade.

Almost perfect.

The hotel was conveniently located near main attractions and the city center. It was also close to a store, making it easy to grab anything we needed. The staff were friendly and helpful, ensuring that our stay was comfortable. The hotel itself was clean and had all the necessary facilities for a pleasant stay.

Didn't dislike anything about the property.

The value for money at this hotel was excellent and the room was clean and well laid out with a nice view. The location was convenient, especially for those driving, and the staff were incredibly friendly and helpful.

The breakfast selection could have been better in terms of variety.

I stayed for 5 nights at this hotel with my sister and baby. The room was spacious, clean, and well laid out. The staff was helpful and the hotel offered great value for the money. The location was convenient, with easy access to other parts of the city and nearby food centers. The parking was safe and secure, and there were amenities like a water cooler and hot water dispenser.

I recommend this hotel.

The receptionist is fantastic, enthusiastic, and welcoming.

For us it was ideal.

La location dell'hotel è davvero comoda, vicino a tutto ciò che serve per un soggiorno piacevole. Le stanze sono moderne e confortevoli, con un bagno spazioso e arredato in modo elegante. Lo staff è cordiale e attento alle esigenze degli ospiti. La colazione è sufficiente, anche se potrebbe offrire una maggiore varietà. Inoltre, la connessione WI-FI è potente e veloce.

Unica pecca è la mancanza di un frigobar nelle camere, sarebbe stato utile soprattutto durante il periodo estivo per mantenere l'acqua refrigerata.

We thoroughly enjoyed our stay at U Pac Hotel. The staff, especially Matthew, were extremely professional and attentive to our needs. They promptly addressed our concerns about cockroaches and arranged for a room change. The new room on the second floor was clean and comfortable. We highly appreciate the responsible and responsive attitude of the staff.

During our stay, we felt completely relaxed and had no complaints whatsoever.

I had a great stay here. The room was clean and spacious, perfect for a one-night stay. The hotel facilities were good, including the parking lot in the basement. The location was convenient, with a convenience store just next door and several food stalls nearby. It was away from busy traffic, so I enjoyed a quiet night. The staff were very helpful and friendly, always ready to assist. it was a comfortable and pleasant experience.

Everything is what I need and want.

I recently stayed at a hotel in Kuala Lumpur for New Year's and had a great experience. the room was comfortable and clean, and the staff was friendly and accommodating. One of the best aspects of the hotel was its location - it was conveniently located near key attractions and had easy access to the highway. Additionally, the hotel had a secure car park, which was a big advantage for me as I had a rental car.

There were a few things that could be improved. the quality of the toiletries provided in the room was not up to par.

The staff at the hotel were friendly and helpful, providing me with all the necessary information during my business trip. the hotel is located in a key location, making it convenient for me to access various places easily. In addition, I enjoyed the private parking facility provided by the hotel, ensuring the safety of my vehicle throughout my stay.

On the downside, the breakfast offered at the hotel was not up to par, lacking in variety and quality. Additionally, the size of the room was small, which could be a discomfort for guests with a lot of luggage.