Rooftop pool/bar/restaurant extraordinary! Clean rooms, good shower, comfy bed, friendly staff, great location.

Nothing, everything was great.

Spacious, clean room with a great shower. Comfortable bed and pillows, big TV and ample desk and luggage space. Nice splash pool and rooftop deck with a bar. Excellent location, an easy walk to the beach. Good WiFi and friendly staff.

The room was clean, neat, and nicely decorated. The staff was very friendly and helpful, making us feel welcome from the moment we arrived. The hotel had great facilities, including a rooftop pool and bar, which was a perfect place to relax. The location was excellent, as it was only a one-minute walk from the ADO bus station and close to three major supermarkets. It was also within walking distance of the beach, market, and the bustling 5th avenue. the cleanliness, hotel facilities, transportation convenience, and location in close proximity to everything were the best aspects of our stay.

Nothing for us.

great stay at this cozy hotel, exceeded expectations. Spotless room, comfy bed, excellent A/C, and friendly staff. Enjoyed the delicious breakfast and rooftop pools. Convenient location near shops and restaurants, close to the beach. Better value than other places in Playa del Carmen.

Rooftop construction limited pool access.

The hotel's location is a major advantage, as it is close to everything. It is not noisy, offering a quiet and comfortable experience. it is conveniently situated near the ADO alternative bus station, making it easily accessible for travelers. guests will appreciate the proximity to a grocery store right across the hotel, ensuring that they have easy access to any necessities they may need during their stay.

One negative aspect is the minor issue with the bar and restaurant bill, which could result in confusion and inconvenience for guests.

Clean rooms with daily housekeeping. Friendly and helpful staff, especially Edson. Convenient location near restaurants, grocery shops, and attractions. Good amenities such as AC, fan, and good shower. Great WiFi and rooftop pools and restaurant. Budget-friendly.

Felt more than at home, nothing was too much trouble.

Great staff, helpful. Comfortable rooms, clean. Excellent wifi, individual routers. Quiet at night.

Great value for money, close to a big supermarket and the bus station, and with a tasty breakfast included. The staff was helpful and friendly, and the rooms had big comfy beds.

No fridge or kettle in the room, but not a big issue as alternatives were found.

The hotel offers great value for money with competitive prices and attention to detail. The staff members are polite, friendly, and provide excellent service. The rooms feature big beds, including king-size beds for maximum comfort. Additionally, the hotel is located in a quiet area of Playa Del Carmen, ensuring a peaceful stay.

Everything was satisfactory, with no major issues to report.

If you're looking for a hotel in the city center, look no further. This hotel is in a prime location, near the ADO alternative bus station and right across from a big supermarket. You'll have everything you need within walking distance. The rooms are spacious, clean, and quiet, perfect for a good night's sleep. The staff is friendly and helpful, always ready to assist with any needs or questions. Plus, the breakfast is delicious and arrives promptly.

One downside is that some rooms may not have a window with a view, so it's best to request this in advance if it's important to you.

We had a wonderful stay at this hotel. The cleanliness was outstanding, and the hotel facilities were top-notch. There was a fantastic rooftop bar with a pool and sun loungers, perfect for relaxing. The staff were exceptionally welcoming and made us feel safe and at ease. The location was ideal, situated in a quiet area of the city center, close to everything but not noisy. Plus, it was right across from a big supermarket, making it convenient for any needs.

No complaints.

We had a wonderful stay at a modern and clean hotel in the heart of the city. The rooftop cafe and pools were a great way to relax after a busy day. The breakfast was delicious and the waiter was cheerful. Nedson, the evening receptionist, was extremely helpful with his multilingual skills. The location was convenient, with restaurants and a supermarket within walking distance.

The staff were incredibly friendly and accommodating during my city trip. the staff provided complementary breakfast every morning which was really delicious and included fresh fruit, yogurt and granola with toast and honey. the hotel had a great location, just a short walk from the bustling main street. the air conditioning in my room was excellent and the wifi was fast and efficient.

The rooftop terrace was a bit noisy at night and not conducive for working due to the poor wifi connectivity. There were no blankets available, which made for some chilly nights.