My room at Casa Del Puerto was incredibly spacious and had a stunning view of the sea. Even though there were some issues with the air conditioner, the staff went out of their way to fix it quickly. I had a relaxing and comfortable stay.

The location of the hotel down a dirt road in the jungle provides a unique and secluded experience. It feels like you're in your own little world. The charming room was equipped with a bag of coffee, perfect for a morning pick-me-up. The view from the balcony overlooked the serene area in front of the hotel, offering a peaceful oasis right on the beach.

The cleanliness of the pool left much to be desired.

The hotel is situated directly at the beach, offering stunning views of the ocean. The beds in the rooms are comfortable, ensuring a good night's sleep. The location is convenient, being close to the airport, making it hassle-free to reach the hotel. The staff provides excellent service, always helpful and friendly. The continental breakfast served at the hotel is delicious, giving guests a great start to their day. The rooms are spacious and well-equipped, with large balconies to enjoy the surrounding beauty.

The road leading to the hotel can be a bit challenging, with a bumpy, one-lane dirt road and a blind corner to navigate.

The hotel had a beautiful view of the ocean from our spacious room with a big balcony. The beds were extremely comfortable and the bathroom was enormous and clean. The staff was very friendly and helpful throughout our stay. The included breakfast was delicious, with options for scrambled eggs, toast, beans, coffee, tea. The pool was clean and refreshing, and the beach was just steps away. The hotel's calm vibe and secluded location made it a perfect choice for a quiet getaway. I highly recommend this hotel.

We loved staying here! The hotel is in a great location on a quiet street with only a few rooms facing the ocean. The service was fantastic, with room service and housekeeping always attentive to our needs. The airport shuttle was also very convenient, and we felt safe with 24-hour security. The rooms were spacious and comfortable with all the amenities we needed, including air conditioning and a mini-bar. We especially enjoyed the balcony view and garden furniture, perfect for enjoying a relaxing vacation.

We highly recommend this place to anyone looking for a peaceful and enjoyable stay.

The hotel and grounds were beautiful, with stunning ocean views from the spacious balcony. The room was outstanding, very large and nicely appointed. The staff provided excellent service, especially Victor, Marco, and Isabel. The location was ideal, away from larger resorts but still close to the town of Puerto Morelos and day trip destinations like Tulum and Coba.

There was nothing I didn't like.

the highlight of Casa Del Puerto was definitely the breathtaking view from the terrace. Waking up to the stunning Caribbean Sea right outside our room was a dream come true. the hotel itself is cozy and the staff is incredibly friendly. the room was spacious and impeccably furnished, making for a comfortable stay. I was also impressed with the prompt response from the maintenance team when I noticed a small water leak in the bathroom. Casa Del Puerto provided a peaceful and enjoyable stay, and I can't wait to return in the future.

Nothing to mention 😊

Casa Del Puerto gave us excellent value for our money with a spacious, well-furnished room and impeccable service. The location was peaceful and away from the typical tourist crowds, providing a simple elegance that reminded us of hidden gems in Europe. The staff were friendly, helpful, and efficient, making our stay truly enjoyable.

The breakfast menu could have been improved with more variety and tastier options.

Spacious clean rooms with amazing sea view. Friendly and helpful staff. Location is perfect, with pool in front of the sea. Breath taking sunset view from balcony. Above and beyond service.

Friendly and helpful staff, making us feel welcome and taken care of. the hotel's peaceful and quiet atmosphere, ideal for a relaxing getaway

The beach was covered in algae and not properly cleaned, limiting our ability to enjoy the water. Maintenance was lacking, with broken fixtures in the bathroom and unpleasant smells in the room.

Located just 25 minutes away from the airport, this hotel is outside of the busy area and offers a calm vibe as it sits right in front of the sea. Rooms are huge and comfortable, while breakfast is pretty good with scrambled eggs, toast, and fresh juices. The pool area is also wonderful, and the beach is just down the hotel, as per other guests' reviews.

Some guests experienced poor service from some individuals working there, which made their stay very unpleasant.

Very affordable stay with a lot of amenities on offer. the rooms were spacious and the pool area was very inviting. the complimentary breakfast was adequate with plenty of choices. the restaurant and bar on site offered a good selection of food and drinks. the location was easily accessible to nearby attractions.

the views of the ocean from my huge room were absolutely magnificent. the upscale fittings and open layout made the room feel luxurious. the food at the restaurant, prepared by the talented chef Faviola, was incredible. all the staff, especially Victor and Marco, were extremely friendly and accommodating. it truly felt like a luxury hotel without the crowds.

All good 😊

My stay at Casa Del Puerto was fantastic. I was impressed by the spacious rooms with beautiful sea views and large balconies. The hotel is small and private, which I really enjoyed. The staff, especially Luis, Wendy, Victor. Luis even personally drove me to a pharmacy and supermarket when I wasn't feeling well. The kitchen staff catered to my vegetarian diet, creating delicious meals for me every evening. Additionally, the maid provided laundry service at a fair price and was lovely. The overall experience was amazing.