We had an amazing stay at this luxurious hotel! The location couldn't be better, right in the heart of the historic district, surrounded by beautiful architecture and lively pedestrian streets. The service here was top-notch, with friendly and accommodating staff who went above and beyond to ensure our comfort. The rooms were absolutely stunning, filled with charming decor and equipped with modern amenities like flat-screen TVs and heating. The attention to detail was evident in the little touches, like the complimentary fruit plates and the eco-friendly practices of the hotel. This place truly exceeded our expectations and we would highly recommend it to families looking for a comfortable and convenient stay.

The hotel is located on a bustling pedestrian street in the heart of the city, making it incredibly convenient for exploring all the attractions. The room was beautifully decorated with charming regional crafts, and the bed was comfortable with great linens. The bathroom was excellent, with a hot shower and top-quality toiletries. The staff was friendly and always ready to help. The restaurant had a lovely atmosphere, and the breakfast options were delicious and good value for money.

Amazing hotel, beautiful old building, friendly staff, great restaurant, spacious rooms, comfortable beds.

Everything is what i need and want.

Cute design, great location, sustainability-conscious, attentive staff, neat room design.

Felt fine, nothing to complain about.

Conveniently located boutique establishment with charming and clean rooms. Eco-friendly approach: no plastic waste and fair-trade policy for local artisans. Friendly and helpful staff. Delicious and varied breakfast options. a delightful stay.

The complementary breakfast and airport shuttle are a plus. The hotel’s location is perfect for those looking for a central spot to experience the city's best restaurants, shops, and attractions. The friendly staff creates a welcoming atmosphere that made me feel at home.

The rooms were small, which made it a bit cramped for a business trip. The lighting was not bright enough for my taste, making it hard to work in the room.

Our stay at Casa Lum was delightful. The hotel is centrally located, making it convenient to explore the city. The rooms were beautifully decorated and modern, and the under-floor heating was a nice touch on chilly evenings. The breakfast was delicious, and the staff was incredibly kind and helpful. I highly recommend this hotel for a wonderful stay in San Cristobal.