We had an amazing stay at Casa Mexicana! The location was perfect, with everything within walking distance. Breakfasts on the terrace facing the sea were a highlight, and we loved swimming in the sea right in front of the hotel. The rooms had balconies, and the city view from the fifth floor was breathtaking. The staff were fantastic, always helpful and genuinely interested in us. The breakfast spread was diverse and delicious, and the beds were comfortable. a great experience!

Would be happy to recommend this hotel.

I recently stayed at this 4-star hotel and I must say, it was a fantastic experience. The location of this place is superb, being centrally located to everything. I was able to easily walk to all the attractions, restaurants, and bars that were recommended to me. The staff at this hotel were exceptionally friendly and accommodating, making me feel welcome from the moment I arrived. The rooms are spacious and comfortable, with cozy beds and all the amenities I needed for a relaxing stay. The hotel also offers a range of services such as room service, car hire, dry cleaning, and housekeeping, ensuring that everything I needed was taken care of. this hotel exceeded my expectations and I would definitely recommend it to anyone visiting this area.

For such a wonderful hotel, there really aren't any negatives to mention. The staff were unable to accommodate a few specific requests, but that's something that can happen anywhere.

our recent stay at a hotel in cozumel surpassed expectations. everything from the ocean view room with a big balcony to the comfy bed and high thread count linens was perfect. the front desk staff was incredibly helpful and accommodating, allowing us to check in early and assisting with phone calls. the location was ideal, with a 7/11 nearby and a stunning view from the pool area.

Balcony had high walls, felt confined.

The breakfast at Casa Mexicana was delicious and had plenty of options to choose from. The staff members were exceptional and provided great service. The rooms were spacious and kept clean at all times. The location of the hotel was perfect, with easy access to the town square and boat shuttle to Playa del Carmen. There were also many great restaurants and bars within walking distance.

We felt like we were at home during our stay at Casa Mexicana Cozumel. We had no complaints at all.

Cleanliness: Rooms were cleaned every day, and new towels were provided daily. Location to the pier where the dive boats depart: The hotel is conveniently close to the pier where the dive boats depart. Breakfast: Breakfasts were served on a terrace facing the sea, providing a great view and atmosphere. Staff: The staff at the hotel were helpful and friendly.

Nothings.

Clean rooms, great location, friendly staff, good breakfast, nice lobby with pool, amazing breakfast staff.

Nothing that I didn't like.

The location of this hotel was perfect for my business trip. It was conveniently situated near the town center, making it easy for me to explore the area during my free time. Additionally, the hotel was just a short distance from the ferry terminal and cruise port, which was convenient for transportation. The breakfast buffet provided a nice variety of food options, ensuring I started my day off right.

One downside of this hotel was the small pool, which left little room for relaxation or swimming. Additionally, the view from my room was somewhat restricted, not providing the picturesque ocean view I had hoped for.

During my recent stay at a hotel in Cozumel, I was pleasantly surprised by the comfortable and soft bed with lots of pillows. The ocean view from the room was absolutely stunning and provided a sense of privacy. Despite its location, the room was surprisingly quiet at night, allowing for a restful sleep. The hotel's excellent location made it convenient to walk to most places, and if needed, a short cab ride could easily take you anywhere. The room itself was clean and the amenities such as the AC, hair dryer, and shower worked perfectly. The friendly and helpful staff made the experience even better. I had a great stay and would definitely recommend this hotel to others.

The location of the hotel was perfect for us as it was within walking distance to the pier where our dive boats departed. The room was clean and well-maintained, and the staff were professional. Additionally, the breakfast was excellent, especially the fruit and smoothies. we had a great stay.

Convenient location, ocean view , clean room, excellent staff, included breakfast, close to restaurants and ferry.

Nothing to dislike.

Great service, clean rooms, convenient location, delicious breakfast, friendly staff, short walk to docks and downtown shops and restaurants.

Nothing that I didn't like.

I had a fantastic stay at this hotel! The location was very convenient, just a short walk from the ferry and with plenty of restaurants and shops around. I loved that it was right next to Alberto's restaurant, making it easy to grab a delicious meal. The rooms were spacious and comfortable, with a large bathroom as well. The hotel facilities were great, with a beautiful pool area surrounded by greenery, providing a shaded and private space to relax. The staff were friendly and pleasant, making me feel welcomed throughout my stay. Additionally, the breakfast served in the inner courtyard offered plenty of choices and was a great way to start the day.

Nothing, all great.

This hotel is located right on the waterfront, with a beautiful pool overlooking the sea. Its location on the promenade provides easy access to restaurants, shopping, and activities, just a few blocks away. Rooms are comfortable and come with a fridge and a safe. Daily housekeeping and buffet breakfast are good features.

The noise from the promenade and neighboring rooms can be disturbing, especially at night.

The location was great, close to the center and within walking distance of the catamaran pier and the ferry back to the mainland-Playa del Carmen. The room was spacious, clean, and bright with a side view of the town and the ocean. The bathroom was really nice too. The staff at the front desk was helpful, and the breakfast offered a wide variety of delicious options.

Clean and spacious rooms, daily towel change, friendly staff, and delicious cooked-to-order breakfast with plenty of options. Convenient location walking distance to the pier and amenities like shops and restaurants. Private parking available.