The hotel's location is perfect as it is near downtown Coatepec, making it convenient for exploring the charming main center and trying out local restaurants. The rooms are comfortable, and the staff is helpful and accommodating. The continental breakfast included is delicious, and the coffee is exceptional. The courtyard is beautiful, and the hotel's old building adds to its charm.

One downside is that there are not enough outlets near the beds, which can be inconvenient when needing to charge multiple devices.

The location is excellent, within walking distance to the main square, shops, and restaurants. Free parking available for hotel guests. Friendly and helpful staff. Clean and spacious rooms. Continental breakfast included. Beautiful courtyard setting. Nice decoration and plants. Comfy beds.

Everything was fantastic.

Convenient location, walking distance to main square, shops, and restaurants. Free parking across the street. Friendly and helpful staff. Clean and spacious rooms, especially the suite. Continental breakfast included, with a full menu available. Quiet and calm courtyard setting. Highly recommended.

The location of this hotel is excellent, as it is near downtown and right off of the restaurant. The service here is top-notch, with room service, housekeeping, and laundry available. The staff are very friendly and helpful. The rooms are clean and spacious, with all the necessary amenities. The hotel also has a beautiful terrace and garden furniture.

I would highly recommend this hotel to my friends.

We had a fantastic stay at a charming hotel in Coatepec. The location was perfect, just a short walk from the main center of town and the delicious restaurants. The hotel's courtyard was absolutely beautiful and our room was comfortable. The kitchen served the most amazing full breakfasts, and the coffee was superb. We couldn't ask for more! The staff was also very helpful, making our stay even more enjoyable. I highly recommend this hotel.

Beautifully decorated and spacious rooms. The continental breakfast offered was a great way to start the day and there was plenty of variety. The location was perfect for exploring the surrounding areas and getting a taste of the local culture.

We were disappointed that some of the facilities advertised were not available during our stay. The plunge pool wasn't working and we would have liked to try out the massage/spa services offered, but they were not available.