We had an incredible stay at this hotel. The room was extremely comfortable with a luxurious bed, high-quality sheets, and top-notch bathroom products. The hotel's private beach area was simply stunning, with comfortable and well-shaded beach beds. The hotel's location was perfect, just outside town but still easily accessible. We loved using the free bikes to explore the area. The staff went above and beyond to make our stay special, especially during my birthday celebration. They set up a private breakfast on the beach and were very accommodating throughout our stay. the service was top-notch with helpful recommendations for restaurants and always being available to assist with taxis. We highly recommend this hotel to family and friends for a luxurious and comfortable stay.

We highly recommend this hotel to family and friends for a truly exceptional experience.

The hotel offered a range of amenities including clean and well-maintained facilities, convenient parking, and reliable transportation options. Its location on the island provided easy access to explore and discover the beauty of Holbox. I especially enjoyed the daily private yoga sessions and meditation sessions that were included in my stay. The breakfast included a delicious variety of fresh fruit, pastries, and cooked-to-order eggs. The staff were welcoming and accommodating, providing excellent service throughout my stay.

Everything was fantastic.

I had a wonderful stay at this luxurious hotel on the beach. The location is absolutely perfect, situated on a tranquil island with stunning ocean views. The staff went above and beyond to ensure my comfort and satisfaction. They were always attentive and friendly, making me feel right at home. The room was clean and well-kept, offering all the amenities I needed for a comfortable stay. The hotel also had a spa and wellness center, a beautiful swimming pool, and direct beach access, providing a range of leisure options.

I highly recommend this hotel to everyone.

Beautifully decorated and luxurious, with attention to detail. Private beach with clear turquoise waters. Friendly staff and seamless airport transfers. Delicious and varied breakfast with fresh juice options. Lovely touch of cookies and personal note at turn down.

Outstanding service. Friendly and attentive staff. Delicious food with top-quality ingredients. Great location and beautifully decorated. Nice organic amenities.

The beach was beautiful and clean, with no seaweed in sight. The hotel staff were very friendly and went above and beyond to ensure we had a great stay. The restaurant served delicious food, and we loved the option of free daily yoga classes. The rooms were comfortable and had a stunning view of the ocean. The hotel's location, just a short walk from the town center, was convenient for exploring the island and trying different local restaurants.

The mosquitoes on the island were quite bothersome, despite the hotel's efforts to provide organic repellent. It would have been helpful if the hotel had provided more information about dealing with mosquitoes and offered additional solutions to minimize the bites.

The staff at Ser Casasandra went above and beyond to accommodate my disability, ensuring a comfortable and enjoyable stay.

Felt great, no complaints whatsoever.

I had a fantastic stay at this beachfront hotel. The location was perfect, right on the incredible blue ocean with the shade of palm trees. The hotel facilities were excellent, including a clean and comfortable room with a great bed and bathroom products. The staff was friendly and always willing to help. The breakfast was delicious, with a variety of fresh fruits, pastries, meats, and cheeses. I also appreciated the complimentary bikes provided by the hotel, making it easy to explore this incredible island.

Couldn't fault.

This place was fantastic! The staff here were incredible, especially Antonio, who made sure we had the best excursions during our stay. The beach bar was run by Angel, who made the most delicious lemonade. And the Yogi, Lucia, was simply amazing. The hotel itself was beautiful, with its thatched roofs and open beam ceilings. The beach right across from here was stunning, and the little touches of art and architecture added to the charm. The towels and bedlinen provided were luxurious, and the housekeeping staff did a great job keeping everything clean and tidy. The pool area looked modern and pleasant.

I would definitely recommend this hotel to my friends.

The hotel, located in the center of town, offers a convenient location for guests to enjoy nearby gymnastics bars and explore Holbox island. Guests have raved about the seamless pickup service from the airport, ensuring a stress-free arrival. The room amenities, including spacious bathrooms and comfortable beds, provide a cozy and enjoyable stay. Additionally, the hotel's delicious breakfast and stunning views have left guests feeling satisfied and content.

Some guests have mentioned that the wifi is only available in the reception and pool area, not in the rooms.

I had an unforgettable stay at a charming boutique hotel on a stunning island. The attention to detail in the design and decor was impeccable. The staff, especially Frederico, went above and beyond to ensure my needs were met. The private transfers arranged by the hotel were seamless. The included breakfast was a delightful mix of fresh fruits, pastries, and delicious juices. The beach at the hotel was pristine and private, perfect for relaxation. I highly recommend this hotel for a truly unique and memorable experience.

Spectacular beach, calming vibe, great location, comfortable rooms/beds, friendly staff, beautiful decor.

Nothing to be said.

Magnificent, stunning decor, flawless transfers, delicious breakfast, best beach, attentive staff.

Absolutely nothing.

The service, staff, and location were amazing. The beach and wildlife were beautiful. The friendly staff made our stay memorable. The renovated beach cabanas were charming.

N/A

We had an amazing romantic escape at this hotel! The location was perfect, with stunning water views and a quiet atmosphere. We loved waking up to the sound of the waves and the calming breeze. The staff were friendly and attentive, making us feel right at home. They even helped us plan some romantic activities and meals during our stay. The room was beautifully decorated and had everything we needed for a comfortable stay. We especially enjoyed opening the sea-facing window and taking in the breathtaking view.

The only downside was the noise from the road and the ongoing renovations at the hotel. It was a bit disruptive to our relaxation, especially during the day.