Our stay at Cenotes Casa Tortuga was fantastic! The location was perfect for those seeking peace and quiet, with beautiful cenotes just a short walk away. We loved the bright and airy double room overlooking the pool, with its large and comfortable bed. The staff was friendly and accommodating, ensuring a pleasant experience throughout our stay. The access to the cenotes was a highlight, providing a unique and refreshing experience. we highly recommend Cenotes Casa Tortuga for a peaceful and enjoyable stay in Tulum.

As youngsters, we loved the spacious and clean rooms with king-size beds and a new flat-screen TV with Netflix. Having a kitchen in the room was perfect for cooking meals and enjoying coffee or tea at any hour. The apartment also had a balcony, high-speed WiFi, and a well-functioning AC. The private and beautifully treed surroundings added to the peaceful ambiance of our stay.

We felt immediately at home at Casa Tortuga and had no complaints during our stay.

The rooms are spacious and well-equipped, with a kitchen and access to a beautiful cenote. The pool is nice, and there is convenient parking. The staff is friendly, and the food at the cafe is tasty. The area is peaceful and quiet, with cenotes and a beach nearby.

Comfortable bed, great AC, convenient location, beautiful cenotes, cheap price, tasty food.

None.

cenotes casa tortuga tulum was a refreshing change from typical hotels/apartments. nestled in the jungle, it offered a peaceful retreat with stunning cenotes nearby. the helpful host went above and beyond, even driving us to the supermarket. the clean, spacious apartment and comfy bed made for a comfortable stay.

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I had a really enjoyable stay at this hotel in Tulum. The value for money was great, especially with the amenities the room offered, including a small but fully equipped kitchen. It was a nice surprise to find everything I needed to prepare my own meals. The staff were friendly and provided good service, and the location in the Tulum area was perfect for me as I wanted to escape the crowds and enjoy a more residential setting.

Everything was fine, no improvements needed.

the location was perfect for us, as it offered peace and quiet, and there were several stunning cenotes within walking distance. We particularly enjoyed the double room overlooking the pool, which was spacious, bright, and beautifully designed. the bed was incredibly comfortable, and we appreciated the small fridge and coffee maker in the room. the area was off the beaten path, which added to the charm, and we loved exploring on the bikes provided by the accommodation. it was a great place to relax and enjoy the natural beauty of the surroundings.

Nothing all excellent. 😊

amazing stay in the jungle, exceeded expectations! Beautiful surroundings, friendly staff, and spacious rooms with Netflix. Loved the tranquil pool and tasty food at the cafe. Would definitely return to Casa Tortuga!

The complementary drinks and chocolates were the best! the location was perfect, close to the beach and just a few minutes away from the coolest spots in town. the friendly staff always greeted us with a smile and answered all of our questions. Plus, the bed was super comfy!

The walls were paper-thin, so we could hear everything that was happening in the room next door. the bathroom wasn't very clean when we arrived, and we had to ask for extra towels.

The location of the hotel offers a unique experience as it is nestled in the jungle, away from the crowded areas. Guests can easily access the Ruins of Tulum, adding historical and cultural value to their stay. Additionally, being close to a cenote park provides a wonderful opportunity for guests to explore and enjoy natural beauty.

Some guests experienced unhelpful and rude staff, which impacted their overall impression of the hotel.

Private Cenote 600m away. Pool area felt exclusive. Lots of friendly dogs. Spacious room with kitchen. Multiple cenotes nearby. Free access to one. Cheap, basic rooms. Basic kitchen equipment, no microwave. Worthwhile cenote tour. Nice swimming pool, bit of a walk. Off the beaten path. Bikes for rent. Great air conditioning.