I had an unplanned afternoon in Puerto de Veracruz and decided to stay at Hotel Castelo. It was much more elegant than many other hotels in the area. Although it's not on the beach, it's conveniently located near restaurants and shopping centers, perfect for enjoyable walks away from the hot temperatures. The hotel has a beautiful little oasis swimming pool, where I spent a great Sunday afternoon. com. The rooms are clean, spacious, and comfortable, especially the bed! I also received fantastic suggestions from the English-speaking, friendly restaurant staff, particularly Nallely. Thanks to her, I discovered two amazing lesser-known beaches. The hotel's facilities are ideal for families, with kids enjoying the pool and slide. the hotel offers great value for the price and its location near restaurants, plazas, and the sea is a huge plus.

I would recommend this hotel.

The location is perfect, nestled next to numerous restaurants and within close proximity to the beach. It was also centrally situated in the heart of charming Boca del Rio. The service here was exceptional, with the staff being exceptionally friendly, very attentive, and providing a professional and kind service. We were impressed with the range of amenities offered, including a leisure spa & wellness center with a sauna, swimming pool, outdoor jacuzzi, and Turkish bath. The garden area was a great spot to relax, and the beach facilities were convenient. The Wi-Fi was reliable and the on-site car park provided peace of mind. The 24-hour reception and 24-hour security added an extra layer of convenience and safety. this place provided a luxurious and comfortable experience, with top-notch amenities and a friendly staff.

We recommend this hotel to anyone looking for a luxurious and comfortable stay in this area.

I had a great stay at a hotel that was conveniently located in front of malls. The rooms were clean and the staff was helpful. While I was out for work, my wife enjoyed shopping at the mall just across the street. The Sunday brunch was also highly recommended. I would recommend this hotel for its nice location and proximity to malls.

I had a remarkable stay at this luxurious hotel! The location was perfect for exploring the nearby beaches, and the staff were exceptionally friendly and helpful. They provided me with valuable recommendations on what to see and do in Veracruz. The rooms were spotlessly clean, and the bed was so comfortable. The hotel also offered a variety of amenities, including a spa and wellness center with a sauna, swimming pool, and jacuzzi. The on-site restaurant served a delicious buffet breakfast, and the staff in the dining area were very courteous. it was a fantastic experience!

I would highly recommend this hotel to my family and friends.

The staff provided excellent service, the valet parking was a bit slow at times but they did their best. The sound isolation on the fifth floor ensured a peaceful room despite the busy street. The location was perfect for shopping with a large mall across the street. The clean and spacious rooms, especially the comfortable bed, made for a great stay. The pool and poolside service were top-notch, with all necessary safety precautions in place. The restaurant staff, particularly Nallely, went above and beyond, providing helpful recommendations that made my trip even better. The hotel facilities were family-friendly and the proximity to restaurants, plazas, and the sea was a huge plus.

I do recommend this hotel.

The beds and pillows were the most comfortable we've experienced in years. The staff throughout the hotel were helpful, courteous, and went above and beyond to assist us, despite our poor Spanish. The restaurant staff, especially the head waiter, were incredibly nice and gave us great suggestions on what to see and do in Veracruz. Thanks to her advice, we discovered two amazing lesser-known beaches. The service at the restaurant was spectacular, and we would like to give a special shout out to Nallely.

Not one thing.

As a light sleeper, I appreciated the sound isolation on the fifth floor, providing a quiet room. The staff were helpful and courteous, and the valet parking service was great. The hotel is conveniently located in front of a large mall and many restaurants, making it easy to shop and find good food. The room was clean and luxurious, with comfortable beds and pillows.

Felt very homey, no complaints at all.

I recently stayed at this hotel in Veracruz for a few days. The cleanliness of the hotel impressed me - the rooms were spotless and the swimming pool area was continuously cleaned. The staff were also attentive and kind, providing professional service. Despite being on a busy street, my room on the fifth floor was quiet thanks to good sound isolation. The location was excellent, with a large mall across the street and plenty of shopping and dining options nearby. There was even a laundry mat close by.

I highly recommend this hotel.

The burger at Ramada was absolutely delicious! It exceeded my expectations and left me wanting more. The restaurant staff, especially Nallely, went above and beyond to provide excellent service and even gave me great recommendations for hidden gem beaches in Veracruz.

Clean rooms with friendly staff. Convenient for airport access. Helpful restaurant staff who provide local recommendations. Valet parking occasionally delayed. Good location for shopping and eating with a nearby mall.

I recently stayed at this hotel and had a fantastic experience! The location was perfect for exploring the city, as it was centrally located in a vibrant area with lots of options for dining and entertainment. I particularly loved that there was a large mall right across the street, making it super convenient for shopping and catching a movie. Additionally, the staff at the hotel were exceptional. They were friendly, attentive, and went above and beyond to ensure that my stay was enjoyable. The restaurant staff, in particular, were amazing. They provided excellent service and even gave me great suggestions on what to see and do in Veracruz. Thanks to their recommendations, I discovered two hidden gem beaches that were absolutely stunning. I can't wait to go back and explore the rest of the places they suggested!

In summary, this hotel is perfect for families. The facilities are great, especially for kids who will love the pool with the slide.

The hotel facilities were clean and spacious, with comfortable rooms that had a super comfy bed. The pool was great and the poolside service was first-rate. The location was perfect, with a mall just across the street and easy access to transportation. The staff was friendly and provided excellent service.

Cannot find any fault.

I got great value for my money at this hotel. The room was clean, luxurious, and the bed was super comfy. The location was perfect with a mall and many restaurants nearby. The staff, especially Nallely, were friendly and went above and beyond to make my stay enjoyable. They even gave me great suggestions for exploring the area.

The breakfast option could have been better.

The best aspect of our stay was the comfortable beds and pillows. They were so cozy and provided a great night's sleep. Additionally, the staff throughout the hotel were amazing, always ready to help and very friendly. Their assistance was particularly appreciated as we struggled with our limited Spanish.

The worst aspect of our stay was the breakfast buffet. It could definitely be better.

The bed was comfortable and the restaurant staff was friendly and helpful. The hotel is conveniently located near restaurants, plazas, and the beach. The rooms are spacious and clean. The staff went above and beyond to assist with any requests.