The location of the hotel was ideal, right by the beach and close to all the famous restaurants and bars. The room was excellent, cozy, and refreshing, just a few steps away from the beach. The staff, including Cecilia, Mathias, Rodrigo, and Mario, were incredibly friendly and helpful. The hotel also offered a free breakfast, and the prices at the beach bar were reasonable.

The cleanliness of the room was not up to par. The towels and bed sheets had stains on them, and it took a long time to get them replaced.

We had the most incredible view of the sea from our room at Coco Tulum Beach Club. The location was unbeatable, right on the beach. The ambiance of the hotel was lovely, with a relaxed and tropical atmosphere. We loved being able to walk to other beach clubs and restaurants nearby. The staff were kind and helpful throughout our stay. Despite a few minor inconveniences, overall I highly recommend this hotel.

I had an amazing stay at this hotel. The location right on the beach was perfect for me, as I could easily walk to the beautiful shoreline and enjoy the stunning views. The cleanliness of the hotel was top-notch, with the staff doing a fantastic job of maintaining the property every day. The hotel facilities were also great, with spacious suites and comfortable sunbeds on the beach. Moreover, the friendly and helpful staff made my experience even better. They were always there to assist and provide recommendations, ensuring that I felt well taken care of during my stay.

Nothing that I didn't like.

Amazing location on the beach, friendly and helpful staff, easy room switch, great breakfast with easy access to the restaurant, spacious suite room.

Nothing that I didn't like.

I visit Tulum once a year and usually I reside at Coco Tulum. It's one of the older places, with a beautiful garden and a prime beachfront location. The lively beach club adds to the vibrant atmosphere, and the prices are fair. The white walls and nature create a stunning backdrop, and waking up to the sound of birds and the ocean is blissful. The comfortable bed and full-size mirror were great additions to the room. The cleaning staff were prompt and provided fresh linen and towels every day. The reception staff, especially Mattias, were incredibly helpful and always available. The Sunday beach bar party was a fun highlight, making our stay truly memorable. The breakfast was delicious and started our day off right. the comfort and positive energy at Coco Tulum make it a place worth returning to.

Would be happy to recommend this hotel.

Mind-blowing location just steps from the beach with white soft sand and plenty of sunbeds. The unique white design beach bar offers AMAZING cocktails, smoothies, and delicious food. Friendly staff, reasonable prices, and daily housekeeping made our stay super enjoyable. The nearby restaurant served a tasty breakfast with various options. Plus, grocery and liquor shops were conveniently close.

Great location right on the beach. Rooms are cute and have hammocks and patios. Access to sister hotel with unlimited food and drinks. Reasonably priced food and drinks. Friendly and warm staff. Peaceful nights on Sunday and Monday. Helpful front desk with good recommendations. Convenient airport transportation.

Beds are stiff and may cause issues if you have hip or back problems. Power outage during the night affected sleep.

The location of the hotel is perfect, right on the beach with stunning views. The huts are adorable and come with hammocks and patios. The rooms are cleaned daily and the staff is incredibly friendly. The breakfast is included and can be delivered to your room for free. The beach club offers lounge chairs with shade options.

Some staff members were unfriendly, particularly at the attached pizzeria.

The value for money at Coco Tulum Beach Club was fantastic. The room was cozy and comfortable, with a beautiful view of the beach. The location was perfect, being just a short walk away from the main supermarket and offering a peaceful atmosphere with the soothing sound of the sea. The staff, especially Mattias at the reception, were incredibly helpful and made our stay even more enjoyable. The breakfast, served at the beach cafe, was a great way to start our day and the beach bar had reasonable prices. Our week-long stay was truly memorable, and we would definitely choose to stay at Coco Tulum again for its comfort and positive energy.

We absolutely loved our stay at this hotel. The room was excellent and just a few steps away from the beach, which was so cosy and refreshing. The staff, including Cecilia, Mathias, Rodrigo, and Mario, were incredibly friendly and helpful. The hotel's location was perfect, being close to all the famous restaurants, clubs, bars, and the town center, which was only 15 minutes away.

No complaints.

Great beachfront location with spacious clean rooms. Excellent staff and daily property maintenance. Delicious breakfast included with different juice options. Refreshing endless water supply and convenient amenities. Charming huts with hammocks and lovely paths. Convenient access to sister hotel Coco Unlimited. Efficient airport transportation available.

The location of the hotel was ideal, right by the beach and close to all the famous restaurants and bars. The room was excellent, cozy, and refreshing, just a few steps away from the beach. The staff, including Cecilia, Mathias, Rodrigo, and Mario, were incredibly friendly and helpful. The hotel also offered a free breakfast, and the prices at the beach bar were reasonable.

The cleanliness of the room was not up to par. The towels and bed sheets had stains on them, and it took a long time to get them replaced.

Great complimentary breakfast and a lovely beach view from the room! The hotel was located in a prime spot, allowing me to easily find places to eat and explore the town. The air conditioning in the room was blissfully cool and made the tropical heat bearable.

The room was not cleaned properly and had an unpleasant smell. The bedding had stains on it, which made me doubt if the sheets were changed before my arrival.

The beach club location was ideal, just a few steps away from the beautiful beach. The staff were friendly and accommodating, providing prompt service. The daily breakfast, with a variety of menu options and fresh juices, was a great start to the day.

The security of the rooms could be improved, as it seemed easy for someone to access the rooms and take belongings.

amazing stay, friendly staff, perfect villa for friends or couples, great beach and tacos

salty shower water