The location of the hotel was fantastic, right next to the best beach bar in the area. the staff at the hotel were incredibly friendly and accommodating, always going out of their way to make our stay enjoyable. Additionally, the massage service offered at the hotel was the perfect way to unwind and relax during our trip.

We had an amazing time at this beachfront hotel. The location was perfect, right at the pristine beach, surrounded by palm trees and overlooking the ocean. The hotel facilities were stylish and well-maintained, with a great lounge area and beach amenities like hammocks, bean bag chairs, and reclining chairs. The staff was extremely friendly and helpful, always going the extra mile to assist us with any questions or requests. We also loved the environmentally conscious vibe of the hotel. The cleanliness was top-notch, our room was cleaned like new every day. The breakfast at the hotel was spectacular, with a beautiful little restaurant offering delicious options like chilaquiles and eggs.

It was all superb.

The value for money at Coco Tulum was great, and the room was cozy and clean. The location right by the beach was perfect, and the staff, especially Yasmin, were incredibly friendly and helpful.

Hotel breakfast could use an improvement in terms of variety and options.

amazing staff, beautiful beach, loved biking around

inconsistent hot water in showers

We had the most amazing stay at this hotel. The staff were incredibly helpful and friendly, making us feel welcome from the moment we arrived. The location of the hotel was perfect, with easy access to the street and a beautiful white sandy beach just steps away. The hotel facilities were top-notch, with clean and comfortable rooms and a lush garden that added to the overall tranquility of the place. We also enjoyed the delicious breakfast options and the attentive service provided by the staff.

Nothing, all great.

The staff was friendly and helpful, cleaning ladies did an incredible job, free parking, beautiful cabanas facing the sea, well-located, clean facilities.

Nothing for me.

We had an amazing time staying at Coco Tulum Zen Zone Hotel. The location was perfect, right in front of the beach, allowing us to enjoy the beautiful views and go for a swim whenever we wanted. The room we stayed in was spacious and had all the necessary facilities. The staff was extremely helpful and friendly, making our stay even better. We also enjoyed the delicious breakfast they served. Coco Tulum Zen Zone Hotel provided us with a wonderful beachfront experience.

There was some seaweed on the beach, which was a bit disappointing.

We had an amazing stay at Coco Tulum Zen Zone. The value for money was excellent, with beautiful villas and a stunning beach. The location was perfect, away from the busy clubs but within walking distance. The staff were friendly and attentive, making our honeymoon unforgettable.

Morning meal could be improved with a wider variety of options.

We had an incredible stay at this beach oasis in the heart of Tulum. The hotel facilities were spotless, and the beach was beautifully maintained. We were impressed by the friendly and helpful staff who made us feel welcome throughout our stay. The location was perfect, right on the beach, allowing us to enjoy the stunning ocean view. The complimentary breakfast provided a variety of delicious options, and the Italian restaurant affiliated with the hotel was fantastic.

Nothing, it is perfect.

We had a fantastic experience at Coco Tulum Zen Zone. the cleaning staff did an amazing job on our room and we appreciated their efforts to save water by washing the sheets less frequently.

😊

our recent romantic trip to tulum exceeded all expectations. coco tulum zen zone provided the perfect location, comfortable accommodations, and friendly staff. the beautiful beach and nearby amenities made our stay unforgettable. highly recommend for a beach getaway.

Limited lighting in the bedrooms.

The beautifully decorated cabanas, even the garden view ones, were just a few seconds away from the beach. Waking up to the sound of the waves was magical. The hotel's private beach area was idyllic, with hammocks, swings, and bean bags, and we didn't have to share it with the day guests. The staff was super friendly, especially Jesus, and the included breakfasts were healthy, delicious, and served in decent portions with great coffee. A great place for couples and families alike, and the location was perfect, right in the middle of a strip with lots of bars, restaurants, and boutiques.

The rooms are beautiful, with an ideal location. The restaurant and beach bar offer great food. The communal bathroom is clean and well-maintained. The view from the balcony is stunning, with beautiful sunrises and sunsets. The staff is friendly and helpful.

The bed had some unwanted guests, but overall the experience was still good. The price is a bit high for the quality of the place.

Charming huts with ocean views. Great location for exploring bars and restaurants. Helpful staff and safe parking. Seaweed on beach managed daily. Nearby cenotes for added adventure.

The hotel had a great restaurant with amazing food, which was a pleasant surprise. the staff was friendly and always available. the location was perfect, right in the heart of the action.

It would have been nice to have a welcome drink while waiting for check-in. it was a great stay but those were a couple of minor drawbacks.