The staff at Condo Casa Del Arbol were incredibly friendly and helpful throughout my stay. The cleaning service was top-notch, ensuring that my room was always spotless. The room itself was very comfortable and easily accessible. The hotel also had a cute swimming pool, perfect for relaxing after a day of exploring the area. I had a great experience and would highly recommend this budget-friendly hotel.

Strongly recommend this hotel.

I recently stayed at a wonderful apartment in Playa del Carmen and I had a fantastic experience. The apartment was spotlessly clean and everything was in working order. The highlight was the amazing hot and cold shower in the bathroom. The staff at the hotel were the friendliest I had encountered during my three-week stay in Mexico and they went above and beyond to make my stay enjoyable. The small, but clean pool provided a relaxing spot to unwind after a day in the sunshine. this hotel is a little gem and I would definitely return when visiting Playa del Carmen again.

I do recommend this hotel.

Great facilities and amenities for guests with children. Wonderful staff, helpful and friendly. Peaceful location, away from the noise of the main street. Close to a mall and restaurants. Suitable for a large group of people.

Exceptional service, nothing was too much trouble.

The apartment was spacious and clean, with comfortable beds. It was peaceful and had a beautiful view of the sunset and sunrise from the balconies. The reception staff were friendly and helpful. Additionally, the kitchen had all the necessary cooking tools and there was a water dispenser available 24/7.

The location was not very convenient, as there were no shops or stores nearby and it was difficult to find taxis. The pool was small and crowded, making it difficult to enjoy a swim.

The spacious apartment had clean, comfortable rooms and a common hangout space. Check-in was easy and the host was friendly. There was a kitchen to cook in and a clean bathroom. The neighborhood was quiet and safe.

Felt like it was our own home, no complaints at all.

The apartment exceeded our expectations - it was even nicer than the pictures. It was big, very clean, and had everything we needed. The staff was friendly and the location was great. We used it as a base for exploring Tulum, Cancun, Isla Mujeres, and nearby cenotes. Taking taxis and collectivo taxis was easy and affordable.

Felt at home, no complaints.

The spacious and comfortable bedrooms with large beds were a delightful surprise. The location was perfect, with the beach, shops, and restaurants just a stone's throw away. I also enjoyed the delicious food at the Italian restaurant. The staff were incredibly friendly and always ready to assist.

Nothing at all.

We were upgraded to a spacious, clean apartment with a wonderful balcony. The kitchen lacked some equipment, but the overall experience was great. The bathroom had hot and cold showers and the friendly staff made our stay enjoyable.

Lovely staff, spacious apartment, shopping center close by. Clean and well-equipped. Convenient location for exploring nearby attractions and taking taxis or collectivo taxis. Helpful and friendly staff. Felt safe and at home during the stay.

Nothing all excellent.

The apartment is spacious with a big kitchenette, including a large fridge. The neighborhood is safe and the people are friendly. Drinking water is available 24/7 at reception. The staff is very helpful and friendly. The rooms have a nice balcony and there is a big bed.

We had a great time at Condo Casa Del Arbol! The spacious rooms with a nice balcony were perfect for relaxing. The friendly and helpful staff made us feel welcome. The big fridge was a bonus for keeping our drinks and snacks cool. We also enjoyed the pool with the bridge, it was a nice spot to unwind. Despite the minor issues like the shower humidity and limited kitchen stocking, the overall experience was enjoyable. We would recommend this hotel for a comfortable stay.

Spacious, newly decorated apartments with excellent comfort. Extremely friendly and helpful staff. Green, quiet location away from the busy main street. Perfect stay, would come back anytime!

The apartment was spotlessly clean with a fantastic hot and cold shower in the amazing bathroom. The staff was the friendliest I encountered during my three-week stay in Mexico. The small, clean pool was a relaxing way to end each day in the sunshine. Will definitely return to this little gem.

Felt very well taken care of, nothing was too much trouble.

We had a great stay at this hotel. The room was large, clean, and recently renovated. The kitchen was well-equipped with everything we needed to cook. The staff was friendly and provided great service. The location was perfect, close to the beaches, a big supermarket, and a shopping center. We also enjoyed the cute swimming pool. this hotel offered comfort, affordability, and a convenient location.

Absolutely nothing to say about dislikes.

our stay at this condo was exceptional. the upgraded room, cleanliness, and friendly staff made our stay perfect.

Kitchen equipment was lacking.