The location is perfect, steps away from 5th Ave in the "little Italy" area of PDC. The staff were friendly and helpful. The rooms were cozy and spacious. The kitchen had all the necessary utensils.

Felt truly spoilt, no complaints.

La situation de l'hôtel près d'un centre commercial et de restaurants était pratique pour se restaurer et faire du shopping. Le quartier était agréable et calme, offrant une atmosphère paisible pour se reposer après une longue journée. Les chambres étaient propres et les draps étaient frais.

Great location near beach, shops, and restaurants. Friendly staff. Charming colonial building with beautiful plants. Good Wi-Fi and air conditioning. Excellent housekeeping and safety. Great value for money.

Nothing, it is perfect.

the staff was incredible and very helpful, going above and beyond to ensure a comfortable stay. The location was perfect, with a wonderful patio deck overlooking shopping and restaurants. The room was clean and had a great price, making it the ideal place to sleep in Playa del Carmen.

Kitchen accessories were sparse, lacking items like a vegetable peeler and a can opener.

This hotel is great value for money. It's close to the main avenue and within walking distance to the tourist street. The staff are helpful and the rooms have basic amenities, including a refrigerator and some with a balcony.

All was fine, nothing to complain about.

Great value off 5th Ave. Spacious room with separate kitchen and living room. Convenient location near restaurants and beach. Daily cleaning. Cool breeze at night. Helpful staff. Nearby Starbucks.

Minimal breakfast. Some noise from street below.

Charming, Mexican-style building with clean interiors and daily cleaning service. Spacious apartment with a well-equipped kitchen and a nice bathroom. Complimentary breakfast served at a nearby restaurant. Helpful staff and great internet connection. Good location in the center of town with minimal noise.

The location of the hotel was perfect, right in the heart of the city. We were just a short walk away from the beach and all the popular tourist spots. It made it really easy for us to explore and enjoy everything that the city had to offer. Additionally, the staff at the hotel were very friendly and helpful. They were always available to answer our questions and provide recommendations for places to visit and eat. It was really nice to have that kind of support during our stay.

First, the noise from the nearby bar was unbearable at times. It kept us up late into the night and made it difficult to get a good night's sleep.

During our stay at 5Ta Avenida Alma Y Mar Apart Hotel By Bfh, we were impressed with the great location right in the center of Playa del Carmen. It was convenient for exploring and sightseeing. The breakfast provided in the nearby restaurant was tasty and a nice start to the day. We also appreciated the free coffee and cookies as a thoughtful touch.

One drawback we experienced was the noise from the surrounding bars at night. However, we were prepared with earplugs, which helped drown out the noise and allowed us to get a good night's sleep.

Great location on 5th Avenue, close to the beach. Big and nicely decorated rooms with comfortable beds and balconies. Helpful staff and a good breakfast nearby.

Felt warm, but no complaints.

The hotel was very nice and comfortable. Great location, just steps away from 5th ave. Fast check-in process. Comfortable bedroom with perfect A/C. Towels changed daily with cute origami towel designs. Awesome Italian restaurant next door. Fresh seafood at Los Aguachiles nearby. Good value, friendly staff, and safety aspect.

Can't think of anything.

I had a fantastic stay at this hotel. The location was perfect, just a few steps away from everything I wanted to see and do in this city. It was so convenient to be near the Mexican banks, the restaurant just around the corner, and especially close to 5th avenue. The staff were amazing, always friendly and helpful. The cleanliness of the hotel was impressive, and the facilities were great. I also appreciated the fact that I could leave a deposit in cash and have it returned to me upon check-out. it was a wonderful experience.

Didn't dislike anything about the property.

I recently stayed at a beautiful hotel in Playa del Carmen, and it was a fantastic experience. The location was perfect, just off of 5th Avenue, close to all the tourist attractions. There was an amazing Italian restaurant nearby, where I enjoyed authentic pasta dishes. The room was spacious and clean, with a comfortable bed and a modern bathroom. The staff provided excellent service, making sure all my needs were met. In the morning, I had a delicious breakfast with freshly brewed coffee. The hotel also had great facilities, such as a cozy lounge and reliable WiFi. it was a wonderful stay.

The noise from the surrounding bars at night.

During my Christmas stay, I appreciated the two complementary facts that were included in my room. The location of the hotel was ideal, being close to many shops and restaurants. The staff was friendly and always willing to help.

The overall stay was marred by poor customer service. There was also poor management of problems that arose, with no satisfactory resolution.

This hotel offers great value for the price. The rooms are equipped with basic amenities such as a refrigerator and TV, and some even have balconies. The location is perfect, as it is close to the beach, just steps away from 5th Avenue, and near everything you could want in Playa del Carmen. The staff are attentive and provide excellent service, and the breakfast, which is included, is served at a nearby restaurant that offers a delicious hot made-to-order breakfast.

Everything was okay.