The staff was very helpful and accommodating, even during the hurricane. Great communication via WhatsApp. Suite rooms with laundry and cutlery. Ideal location near the beach and 5th Ave. Fabulous food and service. Luxurious amenities including coffee machine and rooftop terrace with hot tub.

Nothing, all good.

amazing location, two beautiful pools, large rooms with all facilities, really clean, highly recommend!

Indifferent staff at front desk.

Perfectly located, close to the beach and shops. Spacious, comfy apartments with amazing views. Pools are clean and provide the perfect relaxation. Staff are friendly and helpful. Great food options available at the restaurant.

We had a fantastic stay at this hotel.

Nothing to fault.

This hotel is a true gem! the location is just perfect, situated right on the beachfront with stunning views of the ocean and an exotic garden. Secondly, the rooms are superb, with all the comforts you need for a relaxing stay including balcony and private rooftop terrace with jacuzzi. Lastly, the staff is amazing, providing exceptional service and great breakfast to start your day!

Nothing to be improved, everything was fantastic!

This hotel is located right on the beach, making it the perfect spot for a relaxing vacation. The service here is top-notch, with room service, dry cleaning, and housekeeping available to ensure a comfortable stay. The hotel also offers convenient amenities like grocery shopping service and a limousine service. The rooms are well-equipped with modern amenities such as air conditioning, a mini-bar, and a balcony or patio. The staff at this hotel are friendly and helpful, ensuring that all guests have a wonderful experience. The outdoor dining area and restaurant offer delicious meals with a beautiful view of the beach.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Excellent location, superb room, all amenities, close to shops and restaurants, quiet and comfortable.

There was nothing I didn't like.

I had an incredible stay at this hotel. The staff was super friendly and helpful, providing excellent service from check-in to check-out. The hotel facilities were top-notch, with clean and beautiful condos that provided a comfortable and relaxing stay. The location was perfect, close to restaurants, shops, and the beach. The breakfast at the facility was delicious, with a menu that had a great variety of options. the staff, cleanliness, hotel facilities, location, and breakfast were exceptional.

Nothing not to love.

Our stay at El Taj Oceanfront And Beachside Condo was amazing! The apartment was spacious with a private jacuzzi on the top. The beds were super comfortable and the apartment was spotlessly clean. We loved the location, right between the beach and the hotspots of Quinta Avenida. The staff were really friendly and helpful, making us feel welcome throughout our stay. I highly recommend this hotel.

Great location near 5th Avenue and clubs, but not too noisy. Clean and comfortable rooms. Good breakfast. Perfect for families with kids.

Felt like relaxing at home, no complaints at all.

This hotel is perfectly located in the midst of all the action, close to 5th avenue, and right by the beach. The rooms are so luxurious and tastefully decorated, the staff is very accommodating, and the pool and private beach club are delightful. The kitchen is well-equipped and the bathroom is spacious and clean. You will love the aqua-fit classes in the morning, and the gym and spa affiliated with the hotel are wonderful bonuses.

The hotel suffers from occasional noise emanating from the surrounding nightclubs, which may disturb light sleepers.

I had an incredible experience at this luxurious 4-star hotel. The location could not have been better, with easy access to the bustling 5th Ave and a short walk to the more serene area with trendy restaurants and bars. The staff were extremely friendly and helpful, making me feel welcome from the moment I arrived. The hotel offered a wide range of services and amenities that enhanced my stay, such as room service, dry cleaning, and a grocery shopping service. The rooms were spacious and well-equipped, perfect for cooking and long stays. I also loved the beautiful garden area and outdoor swimming pool, where I could relax and unwind.

I highly recommend this place to everyone. The hotel exceeded my expectations in every way.

Beautiful pools, convenient location, clean room, well-equipped kitchen, helpful staff.

Noisy club scene nearby.

For the price, El Taj Oceanfront And Beachside Condo was great value - spacious, well-maintained rooms with all the amenities I needed. The location was perfect, close to everything in Playa del Carmen. The staff treated me like a VIP, with friendly and helpful service.

The morning meal could have been improved with more variety in the breakfast menu.

English-speaking front desk and concierge staff are very helpful. Thorough cleaning service. Helped with birthday arrangements. Quiet environment and uncrowded pool. Close to nightclubs and night market. Would stay again.