This hotel is conveniently located close to the center of the city, on top of the Puerta La Victoria commercial area. It is also attached to the biggest mall in QRO, making it easy to access shops and restaurants. Additionally, it is near the Querétaro historic area, allowing guests to explore the city's rich history. The rooms are luxurious and well-maintained, with comfortable beds and soundproof windows. The staff is friendly and accommodating, and the breakfast offers a variety of delicious options. Guests can also enjoy complimentary tea or coffee on each floor.

The elevator had some problems operating, but it was not a major issue.

This hotel is fantastic with very clean and luxury rooms. The staff is friendly and the check-in process is quick and easy. The beds and pillows are comfortable, and the windows offer great views of the city. The hotel is conveniently attached to a modern mall and located close to the city center. The complimentary tea and coffee on each floor is a nice touch. The shower has good hot water and decent pressure. The A/C is quiet and easy to control. The Wi-Fi internet is fast and reliable.

Felt so at home, no complaints whatsoever.

My partner and I had the most amazing time during our romantic escape. The breakfast was outstanding with a great variety of food and the coffee was a real standout. We also loved the fact that the hotel had a laundry facility. The location was perfect with a mall nearby and the historic part of town only a short distance away. But the best thing about our stay was the fantastic staff who made our experience truly unforgettable.

Although we had a great time, there were a few things that could have been better. The bath towels were old and frayed and in need of replacement.

We had a minor issue with our room, but Mariana, the manager, handled it with professionalism and care. The breakfast staff, especially Samuel, went above and beyond to make our experience enjoyable. The view from the room was breathtaking and the king size bed was perfect.

Conveniently located near a large mall and city center. Quick and easy check-in with friendly staff. Comfortable, clean and modern rooms with great views. Complimentary tea and coffee available on every floor. Good hot water and Wi-Fi with no interruptions.

We greatly enjoyed our stay at this place. The hotel's location at a mall made it incredibly convenient for shopping and dining options. The room service was excellent and available 24/7, making it easy to indulge in delicious meals without having to leave the comfort of our room. The staff, especially the bell staff and housekeeping, were friendly and attentive, ensuring that our every need was met. The room amenities, such as the ironing facilities and in-room safe, were definitely a plus. The flat-screen TV and coffee/tea facilities added an extra touch of comfort to our stay.

We would highly recommend this place to everyone.

Fantastic hotel, best in Mexico! Clean and luxury hotel. Friendly and helpful staff. Amazing views of the city. Comfortable beds and pillows. Quiet and soundproof rooms. Good hot water and water pressure. Great Wi-Fi connection

Almost perfect.