We stayed at Four Points for 4 nights during our visit to the city. The staff were friendly, professional, and genuinely caring. The hotel's location was great, just a short walk to a giant shopping mall with a cinema and food court. We also enjoyed the convenience of having a sports bar right outside the hotel. The rooms were clean and extremely quiet, and we appreciated the wheelchair accessibility for our disabled child. The breakfast was excellent with a variety of options available.

Would definitely recommend this hotel.

Convenient location with a private bridge to a nearby mall. Good selection of restaurants in the area. Free parking available. Strong wifi connection.

For the price, I received great value with a clean and spacious room. The location was convenient, with a shopping mall nearby for easy access to transportation and planning trips around the area. The staff, particularly Victor and the technical support guy, were very accommodating and friendly.

The only thing that could have made breakfast better was a larger fruit selection.

I stayed at Four Points for a business trip. The hotel’s location was very convenient, with a private bridge to the mall across the street. The staff was friendly and treated me like family, even the cleaning staff. The room was nice and matched the online photos. There were plenty of good restaurants nearby and the wifi was reliable.

Would recommend this hotel.

We had a fantastic stay at this hotel. The location is perfect, right across the street from a bustling mall with plenty of stores. There are also numerous restaurants nearby, making it convenient for dining options. The hotel facilities were top-notch, with clean and comfortable rooms. The breakfast provided was delicious, and the staff were extremely pleasant and helpful. The parking at this hotel was excellent, with a covered garage that felt secure. The hotel is also close to major roads, making it easy to get to other destinations in the city. this hotel exceeded our expectations in terms of cleanliness, facilities, parking, location, breakfast.

Don't have any issues at all.

The staff were fantastic, always friendly and supportive. The hotel was in a great location, right across the street from a giant shopping mall with a cinema and food court. The rooms were clean and extremely quiet, and the hotel had a covered garage for secure parking.

Nothing not to love.

The location of the hotel is excellent, with a private bridge connecting to the mall across the street. There are plenty of good restaurants nearby, making it convenient for tourists. The hotel offers good wifi, which is great for staying connected.

Felt really like home, nothing to complain about.

Convenient location near a mall and transportation, good value for price, free parking, friendly and supportive staff, clean and quiet rooms, accommodating for disabled guests.

Amazing view from gallery side. Nearby Toks restaurant. Great location with good connections. Helpful and accommodating staff. Nice and quiet 12th-floor view. No-smoking room. Private and secure walking bridge to mall. WiFi

Nothing, all was good.

The beds were spacious and comfortable. The breakfast was good with different options and the ability to make your own waffles. The hotel staff was polite and kind. The location was excellent, with easy access to the city and a mall across the street.

The restaurant had lower quality in terms of food and ambiance compared to the hotel. The lack of valet service was inconvenient for bringing in luggage.

We had a fantastic stay at this hotel. The room was clean, spacious, and had a great view of the mountains and the city. The hotel facilities were excellent and we enjoyed the delicious breakfast. The staff was incredibly helpful and friendly, making us feel like friends rather than guests. The location was perfect, with plenty of restaurants nearby and easy access to major roads. We also loved being close to the Gallerias Monterrey Mall, where we could shop and explore.

Nothing at all.

I got great value for my money at Four Points. The room was lovely and matched the photos online. The location was perfect with many convenient restaurants nearby. The staff treated me like a friend and were extremely helpful and pleasant.

Breakfast delights could be improved with more options.

Great staff, amazing view, no-smoking room, convenient location, private bridge to mall.

Nothing that I didn't like.

As young families, we loved the clean rooms, stunning mountain and city views, delicious breakfast, and the great location. We felt secure and the staff was very friendly and accommodating.

Felt welcome, nothing to complain about.

The hotel is conveniently located near a mall, with a private bridge for guests. Good restaurants and shops are within walking distance. The room is clean, spacious, and quiet. The staff is always helpful and friendly. The WiFi is reliable.

Nothing that I didn't like.