We had an amazing stay at this hotel in the heart of the action on the tourist strip. The location, right on the beach, and with easy access to the central bus station, was perfect for exploring this city. The pool area, with its three pools including a swim-up bar, was a great place to relax and enjoy the view. The rooms, which were renovated, were large and clean, with excellent sea views from the higher floors. We felt safe and secure throughout our stay, and the friendly staff made us feel welcome. The hotel also provided transportation with their own taxis, making it convenient to get around.

All was perfect.

great location, stunning view, amazing pools.

Poor customer service.

The hotel's beachfront location allows direct access to the beach, making it incredibly convenient for families with children. The pool area is also worth mentioning, with friendly staff like Miquel, who provide excellent service. The junior suite offers a great view and is comfortable, with a good shower. The breakfast served at the hotel is fantastic, offering a terrific start to the day.

Felt totally at home, no reason to complain.

The junior suite rooms with sea view were amazing, spacious, and offered a beautiful view of the beach day and night. The breakfast options were excellent with plenty of variety. The hotel also offered a private beach space, separated from the public area by a rope, allowing guests to relax and enjoy their time. The location of the hotel was perfect, with easy access to nearby attractions either by walking or taking a taxi. The safety of the hotel was commendable, as guests felt comfortable leaving their belongings in plain sight without any issues. The hotel had multiple swimming pools for those who preferred them over the ocean. The external look of the hotel was beautiful from a distance, and the staff were friendly and accommodating. Additionally, the hotel provided safe services free of charge, and the air conditioning in the rooms worked well.

Felt good, nothing to complain about.

Beachfront hotel with great views. Clean rooms with efficient AC system. Friendly and helpful staff who speak good English. Good breakfast options for European and Mexican travelers. Central location with plenty of dining and shopping options nearby.

We had a great time at this hotel located in the heart of the tourist strip. The Caracol restaurant offered a great selection of tasty dishes and the service was top-notch. The location was also convenient, only a short walk from the central bus station. The rooms were clean, well-maintained with comfortable beds and clean bathrooms.

The check-in process took longer than expected due to high demand.

Great service in dining room, pleasant staff. Gabriel went above and beyond. New Year's Eve pirate theme was beautiful. Good price, ocean view, lock box, AC, toiletries. Few sales people on beach. Taxi to Zone 4 was 400 pesos. Limited beach access due to rock barrier. Best choice in area. Had Fox News. Helpful and friendly staff. Central location. Fabulous room with view, balconies, big bed, good wifi, hot water. Excellent breakfast buffet. All-inclusive option available. Good pools and beach location.

The staff were incredibly friendly and went above and beyond to make our stay enjoyable. The room was clean and had comfortable beds. The location of the hotel was perfect, with easy access to the beach and a sense of safety in the area. Additionally, the breakfast options were suitable for both European and Mexican travelers.

The swimming pool and pool area were quite small and one of them appeared to be dirty throughout our stay. The facilities in general were in need of an upgrade, as everything seemed basic and plain.

Great room views of the sea, numerous pools, and direct beach access. Friendly and helpful staff provided quick solutions. Good food options and 24/7 availability of food and drinks at a reasonable price. Dining room service was pleasant.

I recently stayed at Hs Hotsson and had a fantastic time! The staff were friendly and always ready to help. The location was perfect, with a private beach and breathtaking sea views from every room. The hotel offered 24/7 food and drink options at reasonable prices. The rooms were spacious and comfortable, and the breakfast buffet had a wide selection of delicious options. my family and I had a wonderful experience and can't wait to come back!

Would recommend this hotel.

At Hs Hotsson, we definitely got great value for our money. The room was fantastic, with an excellent view of the sea from the higher floor. The location was perfect, right in the heart of the action on the main stretch of beach. The staff were friendly and made us feel safe and secure throughout our stay.

The morning meal could have been better, with just one small improvement needed.

Convenient location near restaurants, shops, and beaches. Friendly and helpful staff offering late checkout. Clean rooms with stunning sunset views. Nice pools for relaxing. Strong hot showers.

During my recent business trip, I had a generally positive experience at the hotel. Firstly, the breakfast options were diverse and delicious, offering a wide range of choices to suit different tastes. Secondly, the hotel's location was key - it was conveniently situated near shops and restaurants, making it easy to access amenities and grab a quick bite to eat. Additionally, the hotel had a great view from all the rooms, providing a stunning outlook of the surrounding area.

There were a few aspects that I didn't particularly enjoy during my stay. Firstly, the lack of English-speaking staff was a bit of a struggle, as it made it difficult to communicate and address any issues or inquiries.

Clean, comfortable beds, fresh and good food, convenience, safe, beautiful view.

Almost perfect.

My recent stay at Hs Hotsson was perfect. I stayed for a week and enjoyed the beautiful beachfront location. The pools were amazing and the lounge chairs were very comfortable. The rooms were clean and up to date. The hotel is also conveniently close to the casino. The pool boys, especially Miquel, were very friendly and helpful. The junior suite I stayed in had a great view and the breakfast was terrific. I highly recommend this hotel.