I got great value for my money at this hotel. The room was spacious and comfortable, with all the amenities I needed. The location was perfect, within walking distance of the downtown area. The staff were incredibly friendly and helpful, making my stay even more enjoyable.

The breakfast menu could be improved with a better selection of beverages.

The hotel had a great location near the promenade with beautiful sunsets. The staff was friendly and went out of their way to make our stay enjoyable. The apartment was cleaned daily and had a fantastic kitchen.

We felt really welcomed, no complaints at all.

Perfect location, close to ferry, shops, and restaurants. Quiet and beautiful courtyard. Option to use kitchen in suite. Friendly staff with good English. Clean, spacious, and comfortable rooms. Gorgeous Mexican hacienda building. Outstanding service by Gisela and Roger. Owner provides great tips and recommendations.

Nothing I didn't like to be fair.

We loved our stay at this quiet small hotel near a beautiful garden. The big room with a kitchenette was comfortable, perfect for our family with children. The staff was incredibly helpful and friendly, always going above and beyond to ensure we had a great visit. The location was ideal, within walking distance of everything in the main town, and just a half-block away from the ocean. The garden was gorgeous, with plenty of birds to watch. We felt safe, comfortable, and would definitely choose to stay here again.

We felt welcomed, no complaints.

The second floor room was better. Friendly owners and welcome staff. Beautiful property at night with soothing courtyard music. Comfortable beds and plenty of blankets. Secure car park and easy access. Nearby town with restaurants and market. Close to butterfly sanctuary. Well-equipped kitchenette, air conditioning, and drinking water in room. Attractive courtyard with wildlife. Helpful staff. Convenient location near waterfront and ferry. Breakfast delivered daily. 20 liter jug of drinking water in kitchen. Pretty garden area.

The hotel is really beautiful, close enough from the tourist area, but far enough to make you feel you are living in the heart of the city. The rooms are clean, spacious, and serviced by a maid each day. The equipped kitchens, water dispenser, and coffee maker were a great addition. The staff, particularly Maya, Eva, and Antonio, go above and beyond to ensure you have a comfortable and enjoyable stay. It's also a nice touch that breakfast is brought to your room every morning.

All was good, nothing to complain about.

Enjoyed free welcome drinks & lovely courtyard; located in quiet area within 15 min walk from attractions; large rooms with full kitchen.

Damp rooms with mosquito problems; towels and bedsheets not changed often, maid service lacking;

I had a wonderful experience at the Hacienda San Miguel Hotel & Suites. The hotel is charming and quiet, with a staff that goes above and beyond to ensure comfort and cleanliness. The newly added upgrades and Hacienda style decorations were stunning. The staff, including Ava and the other helpful female staff member, were incredibly friendly and provided great dining recommendations and directions. The hotel's garden was spectacular, and the presence of a night time security guard was reassuring. I can't recommend a better place to stay in Cozumel.

I recently stayed at a charming hotel in Cozumel that is located within walking distance of downtown. The location was perfect, as it allowed easy access to the central shopping area and plenty of activities on the island. The rooms were clean and spacious, with a well-equipped kitchenette. The staff was friendly and helpful. it was a pleasant experience with a beautiful courtyard and a peaceful atmosphere away from the cruise ship activity.

I was disappointed to find that the breakfast provided was basic and not very tasty.

We loved the location of the hotel, as it was conveniently close to the downtown area, making it easy for us to explore the town's restaurants and attractions. The staff, especially Antonio and the manager, were incredibly helpful and friendly, providing us with great recommendations for places to visit. The room was clean and comfortable, with a well-equipped kitchenette that allowed us to prepare meals. The daily room cleaning service was excellent, ensuring that everything was tidy and fresh.

The lack of privacy in the ground floor room, as the windows faced the street.

We stayed at a hotel in a convenient downtown location, close to Al Pie Del Carbon steak house. The room was clean and charming, with a mini kitchen and fridge. The staff was helpful and happy, providing ample towels and jugs of crystal water. Breakfast was served in a beautiful garden, offering a lovely start to the day.

The beds were slightly uncomfortable.

This hotel is a hidden gem in the center, just a short walk from the ferry pier. Its convenient location makes it easy to explore the town, with restaurants and a small market nearby. The setting around the beautiful garden adds to the charm of this place.

Everything was perfect, no complaints at all.

The hotel is conveniently located near the ferry to Cozumel, making it easy for guests who want to go scuba diving. The rooms are spacious and comfortable, with charming Mexican decor. The staff is friendly and accommodating, and the breakfast served in-room is a nice touch.

Some guests mentioned that there were inconsiderate guests who were loud and disrupted their sleep.

The location of this hotel is perfect - just a short walk from the main square and only one block from the sea. It's ideal for exploring the city and enjoying the beach. The rooms are spacious, airy, and the king size bed is comfy with plenty of pillows. The kitchenette is fully stocked and the breakfast delivered to the room every morning is a nice touch.

All was great, no complaints.