The staff was outstanding and very helpful. The rooms were clean and comfortable. The air conditioning was fantastic. The location was convenient.

Everything was spot on.

The staff is friendly and helpful. The room matches the picture and is clean. Room service serves good food. The comfortable bed is a plus. The hotel's location is convenient with free transportation to nearby destinations. Efficient for business travelers.

The hotel is conveniently located near Acapulco airport, making it a great option for those arriving or departing. It is also close to the Punta Diamante area, known for its beautiful beaches. The rooms are clean and modern, with friendly and professional staff. The breakfast buffet offers a variety of delicious options. The pool area is a great place to relax and swim.

The noise from nearby events or parties can sometimes be disturbing for guests in certain rooms.

Clean room, comfortable bed. New construction with nice furniture and artwork. Helpful staff and good food in the restaurant. Good value for the price. Shuttle to airport available hourly.

We had a great stay at this hotel! The staff was so friendly and helpful. The room was spacious and the bed was really comfortable. We loved being able to make coffee and tea in the room. The location was perfect, with easy access to the airport and nearby attractions. The pool area was nice and the restaurant had good food. We would definitely recommend this hotel to our friends.

We highly recommend this hotel to our friends.

We had a fantastic stay at this hotel. The staff was incredibly friendly and helpful. The room was clean and exactly as shown in the pictures. The food, especially the breakfast, was delicious. The location was convenient, with easy access to the airport and close proximity to the Punta Diamante area.

Was all great.

A Wonderful Surprise

I had an unexpected flight cancellation and needed to find accommodation for two additional nights. The Mayan Palace quoted an exorbitant price, but luckily I found Holiday Inn Acapulco La Isla just a short distance away. The hotel staff were kind and spoke English, quickly checking me in to a comfortable room. The hotel itself is modern with a well-equipped fitness room, a small pool, and a pool-side bar. The on-site restaurant served tasty food at reasonable prices, and the breakfast buffet was delicious. The best part was the convenience - the hotel is just minutes away from the airport and offers free transportation for those working at Mundo Imperial. I had a great experience and would definitely recommend this hotel for future stays in Acapulco.

We loved our stay at this hotel. The staff was incredibly friendly and helpful. The room was exactly as pictured and very clean. The bed was comfortable and the bathroom was spotless. The hotel facilities were top-notch and we enjoyed the pool and the well-maintained yard area. The on-site restaurant had delicious food and convenient hours. The hotel also offered free transportation to the Punta Diamante area and was very close to the airport.

For us, it was ideal.

I enjoyed the friendly staff, comfortable beds, and clean and well-appointed rooms. The food and breakfast from room service were also delicious. The hotel's proximity to Mundo Imperial and the airport, with free transportation, was very convenient. I would rate this hotel 10/10.

Felt very welcome, no complaints.

Excellent staff, comfortable room, convenient shuttle service, clean and well-appointed hotel, good value for the price, friendly and helpful staff at the restaurant.

Nothing could have been better.

During our romantic escape, we absolutely loved the clean and modern design of the hotel. the rooms were tastefully decorated and the beds were comfortable, ensuring a restful night's sleep. the hotel staff were friendly and always ready to assist with any requests or concerns. Additionally, the hotel's location was fantastic as it was conveniently situated near the airport, making our journey hassle-free.

One of the things we disliked was the limited dining options available within the hotel. Although we had a satisfactory meal in the hotel restaurant one night, there were not many other nearby options without having to travel further.

New construction, well-appointed with art and furniture. Clean, helpful staff. Good value, 7-minute shuttle from airport. Shuttles run hourly. Staff is friendly, room matches picture. Good room service and breakfast. Comfortable bed and clean toilet. Close to Mundo Imperial, free transportation. Excellent staff, attentive and polite. Clean and up to standards.

My stay at Holiday Inn Acapulco was fantastic! The hotel has a clean and modern room with a TV and bathroom options that were to die for. The attached restaurant served delicious menu options, especially their homemade ice creams. The location near the airport was convenient, and the staff provided great service. I highly recommend this hotel for a refreshing stay.

Excellent staff, clean rooms, comfortable beds, friendly service, convenient location.

Nothing at all.

Located near a shopping center and with easy access to public transportation. the hotel has a clean and modern design. the staff was attentive and resolved a small issue we had with the shower promptly.

Limited dining options within the hotel and without having to travel further. the noise from a nearby party disrupted our sleep.