Great location, friendly staff, comfortable rooms, clean and new.

Nothing all good.

The hotel is located in the historic district, in an old refurbished Franciscan monastery, giving it a unique charm. It is conveniently situated near the city center, allowing for easy access to everything in the centro historico. The rooms are spacious, with high beamed ceilings, and the wooden decor adds to the old-world ambiance. The restaurant serves delicious food, and the breakfast options are satisfying. The hotel also offers a pool and a tranquil courtyard, perfect for relaxation.

Some rooms may face the street, which could be noisy at times.

Historic building with charming pool and courtyard. Great location close to the zocalo, restaurants, and sights. Breakfast exceeded expectations with fresh fruit, yoghurt, cereals, and hot dishes.

Shower curtains inadequate, ancient gym equipment, musty rooms, and lighting not bright enough in some rooms. Gym needs improvement.

Great location, historical building, clean rooms, comfortable bed, helpful staff.

Nothing not to like.

This hotel surprised us in the best way possible. It may not be what you expect from a typical hotel, but that's what sets it apart. Housed in a historic building, the charm and character of this place make it truly unique. The location couldn't be more convenient, just a block away from the bustling zocalo. And let me tell you, the breakfast here is a real treat. They offer a wide variety of fresh fruit, yogurt, cereals, and even a few hot dishes to choose from. The service is efficient and the coffee is excellent, catering to even the pickiest coffee connoisseur. Another great feature is the free internet, which is a huge plus for travelers like us. And if you need any assistance with tours, the contracted tour desk in the lobby is there to help. this hotel offers great value for your money, making it a fantastic choice for your stay.

Everything was fine, no complaints here.

I had a fantastic stay at this hotel! the price was a bit higher compared to other places I stayed in Mexico, but it was worth every penny. The attention to detail was outstanding, from the modern fixtures in the room to the new flat-screen TV. Secondly, the location was unbeatable. Housed in a beautifully refurbished former convent, the hotel exuded charm and history. The proximity to the Zocalo was a bonus, especially during Carneval. Lastly, the staff were friendly and attentive, addressing any issues promptly. They even moved me to a spacious room with two double beds when I requested it. a delightful experience!

Everything was just fine, I couldn't ask for more.

What a great experience we had during our New Year's stay at this hotel! The location was perfect, just a short walk to the main square and the beautiful waterfront promenade. The hotel itself was charming, with a lovely courtyard and a small, clean swimming pool. The staff were friendly and helpful, and our room was spacious and comfortable. We loved the traditional Mexican furnishings and the little touches like chocolates on the pillows at night. Another great advantage was the guest privileges at the beach club and pool just a short bus ride away. We really enjoyed our stay and would definitely recommend it.

While the hotel had many positives, there were a couple of things that could be improved. Firstly, the parking situation was a bit tricky, with a narrow entrance and the risk of hitting pedestrians.

Comfortable, clean rooms. Convenient location in the historic centro. Secure parking for vehicles. Helpful and friendly staff. Great pool and gym facilities. Restaurant on-site for breakfast. Close proximity to the Zocalo. Excellent tour options available

Cannot find any fault.

We loved the hotel's prime location in the heart of the historic district, making it easy for us to explore everything in the centro historico. The convenience of having a bus stop right next to the hotel was a bonus for our transportation needs. The hotel facilities, including the pool and gym, were well-maintained and enjoyable. The staff was extremely helpful and made our stay even more pleasant.

Nothing to complain about at all.

We had a fantastic stay in this hotel located in the heart of the historic district. The location couldn't have been better, as we were just a short walk away from everything in the centro historico. The hotel itself was a refurbished Franciscan monastery, adding a unique and charming touch to our experience. The cleanliness of the rooms was impeccable, with brand new sheets and towels that made us feel comfortable and refreshed. The hotel facilities were top-notch, including a beautiful pool and a surprising small gym. We also appreciated the secure and guarded parking space available for our car, providing us with peace of mind during our stay.

Great value for the money, with comfortable and clean rooms. The location was perfect, close to the vibrant Zocalo and its restaurants and musical groups. The staff were friendly and the tours offered in the lobby were excellent.

The breakfast menu could have been more inclusive.

We recently stayed at a conveniently located hotel near the city center. Our room was small but nicely appointed with modern fixtures and a flat-screen TV. The air conditioning worked well, which was a relief in the steamy weather. The staff was helpful in addressing our concerns and promptly moved us to a larger room with hot water when we experienced an issue. The hotel's central location made it easy for us to explore the historical district. I would recommend this hotel for its location and decent amenities.

The old colonial building gave it a unique charm and the rooms were spacious with high ceilings and stylish furniture. The breakfast, mostly Mexican dishes, was delicious. Although the Wi-Fi in the room was weak, I enjoyed sitting in the patio where the signal was stronger. Free parking was a bonus and the staff was amazing. The only minor issue was the mosquitoes in the room, but that was easily fixed with repellent. I had a fantastic experience and would definitely return.

I had a wonderful stay at Holiday Inn in Veracruz. The hotel is housed in a beautiful old colonial building near the town square. The rooms were spacious with high ceilings and stylish furniture. The breakfast, though not included in the rate, was delicious with a variety of Mexican dishes. The staff was friendly and helpful throughout my stay. The location was perfect, allowing easy access to nearby attractions. I highly recommend this unique and charming hotel.

This hotel is located in an old refurbished Franciscan monastery on the plaza called Digilencias, making it close to everything in the centro historico. The rooms are comfortable with relatively brand new sheets and towels, and they are kept very clean. The hotel facilities include a pool and a small gym, which were great amenities to have. Additionally, the staff was friendly and helpful, and the restaurant served convenient breakfast options. Parking was also available, and I appreciated that my vehicle was housed in a secure guarded space within the hotel property.

No issues.