Smooth check-in process and helpful staff. Comfortable bed and spacious bathroom with good toiletries. Quiet room despite nearby nightclub. Decent exercise pool

Outdated and worn amenities in the room. No complementary water or stocked mini bar.

The hotel is conveniently located near some great restaurants and a supermarket, making it easy to explore the area. The highlight for us was the nice swimming pool with plenty of seating. It was the perfect spot to relax and cool off after a day of sightseeing. Additionally, the hotel had all the usual Holiday Inn features like a safe in the room, a coffee machine, a desk, and a flat-screen TV. The towels provided were plentiful, and the overall cleanliness of the hotel was satisfactory.

Although there were a few drawbacks, such as slow internet access and a dated room with a musty smell, we found the overall experience at Holiday Inn Tuxtla Gutierrez to be pleasant. The hotel could improve by providing better internet service and updating the rooms.

Helpful staff, great location, attentive waiter, awesome pool, large rooms with good amenities.

Nothing to complain about at all.

The hotel is in a good area, near the main avenue in Tuxtla where all the restaurants are. It is also conveniently located close to the Marimba park, making it easy to explore the city.

The hotel rooms look a little bit dated and cheap because of the tiles on the floor.

We stayed for a week and found the rooms to be spacious with comfortable twin beds. The lamplight in the room was sufficient, and the curtains helped darken the room for a good night's sleep. We were pleased to have no traffic noise. The large breakfast buffet included in our room rate was of good quality, and the free wifi worked well. Parking facilities were sufficient, and the staff were very polite. We were even pleasantly surprised when Federico, one of the waiters at Los Helechos restaurant, offered us free coupon drinks and provided excellent service. The hotel's pool was also awesome, and its location in front of a mall and Chedraui was perfect.

Couldn't recommend this hotel more.

The staff was attentive and gave us free coupon drinks. The pool was great and the location was perfect, right in front of a mall and Chedraui. The room was clean and had all the necessary utilities. The beds were comfortable and there was sufficient lamplight in the room. The breakfast buffet was large and of good quality, and the free wifi and parking were convenient.

Friendly staff, free drinks, attentive waiter, great pool, convenient location near mall.

Nothing it is perfect.

Conveniently located near popular restaurants and a mall. Helpful staff and attentive waiter named Federico who provided free drink coupons. Enjoyed the pool and spacious rooms with good amenities. Ample parking and delicious breakfast buffet included. Excellent wifi access.

The pool area was beautiful and well-maintained, providing a great place to relax and unwind.

During our stay, we encountered some issues with the room key not working, which was a hassle to get resolved every evening.

Attentive staff, including waiter Federico. Awesome pool. Convenient location near mall and supermarket. Large rooms with comfortable beds, good lighting, and blackout curtains. Quiet and peaceful, no traffic noise. Delicious and varied breakfast buffet included. Good free wifi. Sufficient parking facilities

Can't think of anything.

The hotel had a nice swimming pool and comfortable beds. It was conveniently located near a supermarket and bus stations, which made it easy to get around. the breakfast was also a highlight, with delicious options to choose from.

The internet was slow and unreliable, making it difficult to stay connected. the room had a musty, dated smell, and the windows did not block out noise well.

I had a great stay at Holiday Inn Tuxtla Gutierrez. The room was spacious and comfortable, with good twin beds and plenty of lamp light. The curtains made it easy to darken the room for a good night's sleep. The hotel also provided free WiFi, which was a big plus. The breakfast buffet was large and of good quality, and it was included in the price of our room. Additionally, the staff was very polite and provided excellent service. I would definitely recommend this hotel for a short stay in Tuxtla Gutierrez.

I recently stayed at the Holiday Inn in Tuxtla and had a pleasant experience. The check-in process was smooth, and the staff was friendly and accommodating. The room was comfortable, and I enjoyed using the nice pool to cool off from the heat. The hotel is conveniently located near shopping centers, making it easy to explore the area. I would recommend this hotel.

I had an amazing stay at this hotel. The location was perfect, as it was located near the main avenue in the city where all the restaurants are. Additionally, it was in a good area and close to the Marimba park. The staff was extremely helpful, attending to all of my needs. The cleanliness of the hotel was outstanding, and the facilities were top-notch. I also appreciated the parking facilities and the free wifi provided. The breakfast buffet was large and of great quality.

Everything was spot on.

The hotel had a nice swimming pool with seating, which was a great spot to relax during our Christmas stay. The location of the hotel was convenient, with a nearby VIPS restaurant and Chedraui supermarket. We were also able to easily catch buses around town from here.

The internet at the hotel was quite slow, making it difficult to watch videos or access websites smoothly. This considering there was supposed to be complimentary high-speed internet.