Clean rooms, helpful staff, great pool, good location, nice breakfast, comfortable bed.

Absolutely nothing to say about dislikes.

The hotel was in a great location, close to good downtown restaurants and the Collectivo, which takes you to the beach. The staff was incredibly helpful and friendly. The room was fantastic, with a jacuzzi tub looking out to our own private patio. The bed was super comfortable and the hotel facilities were new and clean.

Couldn't find any faults at all.

I had a great stay at this hotel! The staff was incredibly helpful and friendly, always willing to assist despite the language barrier. The hotel facilities were top-notch, with clean and well-equipped rooms. The breakfast provided was delicious and satisfying. Additionally, the hotel's location was convenient, as it was close to a Walmart supermarket and the downtown area.

Couldn't fault anything.

This hidden gem is located in a quiet neighborhood, close to the beach, Walmart supermarket, and Tacos Rigos. The rooms are clean and cheery, with comfortable beds and pillows. The bathroom is well-maintained and the staff is helpful and kind. The breakfast is tasty and there are options like fruit, milk, juices, cereals, and bread with butter and jam. The hotel also has a nice pool, a beautiful terrace, and a patio deck with soft Mexican background music.

One downside is that some rooms may have a persisting musty smell, as mentioned by a previous guest.

The room layout with big windows and a nice bed was a pleasant surprise. the outside area with a pool and lobby provided a great place to hang out in the evening. the open-air dining area for breakfast was also a nice touch. the staff was friendly and the beds were comfortable.

The water in the shower was not hot enough, almost cold, while the sink had extremely hot water. There was also mold in the bathroom ceiling and not enough fresh air in the room.

This hotel is located in a convenient area, close to the bus station and in a touristic neighborhood. The rooms are in good condition and come with comfortable beds and air conditioning. The outdoor jacuzzi is a nice addition for relaxation. The breakfast included in our stay was tasty and a great value for the price.

No major issues, everything was fine.

During my stay, I found the hotel to be clean and well-maintained. The facilities, including the pool, were enjoyable and provided a refreshing escape from the heat. The hotel's location was convenient, with a Walmart supermarket close by for any necessary supplies. Additionally, the hotel was only a short walk away from the more commercial area, making it easy to explore shops and restaurants. The staff were friendly and helpful, providing attentive service and even offering food and drink by the pool. the hotel provided a comfortable and pleasant experience.

Can’t think of anything.

Close to Wal-Mart, Mercado 28 and ADO bus station. Clean rooms. Helpful staff. Refreshing pool.

Everything was fantastic.

We spent Christmas at this hotel and really enjoyed our stay. The staff was friendly and helpful, and they assisted us in getting around the city. Despite their limited English, they were always willing to lend a hand. The room we stayed in was spacious with two comfortable beds and a large bathroom. We had a lovely view from our window, and it was convenient to have immediate access to the breakfast area.

There were a couple of drawbacks during our stay. First, the hotel is located on a main road, so it can get quite noisy at night, making it difficult to sleep.

The staff at Hotel Blue Star was amazing! We had a small issue with the water pressure in our room, but they quickly resolved it. The location was perfect for exploring downtown and there were plenty of restaurants and activities nearby. The hotel also provided convenient access to bus routes. I would highly recommend this hotel for its great staff and convenient location.

I stayed at Hotel Blue Star for a short vacation and it exceeded my expectations. The location was convenient, with easy access to ADO and Mercado 28. The hotel had a lovely pool and a pleasant restaurant with a decent breakfast included. The outdoor design was pretty and the front desk staff were friendly. The room was comfortable and the staff were helpful and had a great attitude. The facilities were new and the overall environment was quiet and private. The bed was super comfortable and the room had plenty of natural light. It was definitely a good value for the price!

Can recommend this hotel.

The hotel design and attention to detail really impressed us. The service was exceptional and the staff was always on top of everything. We felt welcomed and well taken care of throughout our stay. The cleanliness of the hotel was outstanding, and the rooms were extra clean and comfortable. The hotel also offered great value for the price, making our stay even more enjoyable. we had a fantastic experience at Blue Star.

The only downside we found was the distance between the hotel and the beach, which was a bit inconvenient. However, considering the overall experience and the affordability of the hotel, this minor inconvenience did not overshadow the positive aspects of our stay.

The room had a comfortable bed and a good balcony. The hotel had a pool and open area for breakfast. The room was spacious with working air con and a big bathroom. The location was near downtown and the staff, especially one male member, was friendly and helpful.

blue star surpassed my expectations in cancun. the staff and facilities were top-notch, from the neat rooms to the pleasant rooftop hot tub and swimming pool. i enjoyed the excellent value for money, huge bed, and delicious breakfast. it was the perfect choice for our short stay before catching a shuttle elsewhere.

Shuttle mix-up.

The room at Hotel Blue Star was very clean and spacious, making for a comfortable stay. The pool area was well-maintained and a great spot to relax. I especially enjoyed the rooftop, which offered a lovely atmosphere for evening drinks. The staff were friendly and accommodating, ensuring that all our needs were met. Additionally, the breakfast provided was satisfying, with the chef going the extra mile to ensure our eggs were cooked perfectly. I would highly recommend this hotel for its pleasant accommodations and great value for the price.