Warm and friendly staff, clean rooms, comfortable beds, convenient location.

No complaints.

Beautiful hotel, respectful and professional staff, clean rooms, great water pressure in showers, central location with walkable amenities.

Can't fault anything about it.

We had a fantastic stay at a centrally located hotel. The room was clean and comfortable, and the staff were friendly and helpful. The breakfast buffet was delicious, with a variety of options. Perfect place for exploring the city!

I stayed at a lovely hotel in Merida. The staff was amazing, from the friendly front desk to the helpful restaurant staff. The rooms were clean and comfortable, with great housekeeping services. The location was convenient, close to attractions and shops. The pool was a nice addition, and the hotel even had a cute bird painting in the room.

The value for money at this hotel was great. The room was clean and comfortable with a lovely bed. The location was perfect, close to the center and plenty of shops and food options nearby. The staff at the hotel, from the front desk to the restaurant, were amazing. They were friendly, professional, and always ready to help.

The breakfast selection could be improved.

I recently stayed at this luxurious hotel in the heart of the historical center. The location was perfect, just a short walk away from the bustling city center. The staff here were incredibly accommodating and friendly, always going above and beyond to ensure that I had the best possible experience. The service was top-notch, with amenities like room service, car hire, and even grocery shopping available. The rooms were well-appointed and comfortable, equipped with everything I needed for a relaxing stay. I particularly enjoyed the beautiful garden area and the refreshing outdoor swimming pool. the hotel provided enhanced comfort and quality services that made my stay truly enjoyable.

I would highly recommend this hotel to my family and friends. The service, location, and amenities provided at this place were exceptional.

The staff is amazing, warm and kind. Lovely and clean rooms. Comfy beds and respectful housekeeping staff. Perfect location in Centro.

Couldn't find any faults at all.

The room was spacious, the swimming pool area picturesque, and the staff very helpful and available.

Felt good, no complaints.

I recently stayed at Hotel del Gobernador during my month-long trip. The staff were incredibly accommodating, from front desk to restaurant staff. The rooms were clean and comfortable, and the housekeeping staff respected my privacy. The hotel is conveniently located near the city center and attractions like Grand Plaza and Paseo Montejo. The pool area was also excellent. I highly recommend this hotel.

Excellent location, great staff, clean pool, well-maintained surroundings. Nice restaurant with affordable options. Close to shopping streets and market. Spacious room with good air conditioning. Good parking options.

The location was perfect, allowing me to easily explore the historic center of the city. The beds were incredibly comfortable, ensuring a restful night's sleep. The rooms were clean and spacious, providing plenty of storage space. The staff members were friendly and accommodating, even helping me make restaurant reservations. The breakfast buffet was delicious, offering a wide variety of options including made-to-order eggs. I would highly recommend this hotel for its great value, cool atmosphere, and central location. I had a fantastic experience at Del Gobernador and would definitely stay here again.

exceeded expectations - excellent location, helpful staff, clean and welcoming decor.

Noisy room - staff stairs next door.

The hotel's location is excellent, close to the Main Square-Plaza Mayor and convenient for walking to nearby attractions. The staff is amazing, providing exceptional service and going above and beyond to meet guests' needs. The rooms are spacious and comfortable, and the swimming pool area is excellent. The housekeeping and room service are fantastic, ensuring a clean room and prompt delivery of food and drinks.

Can't think of anything.

The hotel had a central location, making it convenient for accessing nearby attractions and restaurants. the staff at the hotel were friendly and helpful, and many of them spoke English. - the pool area was a great place to relax and cool down, with the option to enjoy a drink under a lounger.

. The room amenities were lacking, with only one simple wooden chair provided in a "Superior Double room".

The hotel was in a great location, just a short walk from the main plaza and other attractions. The staff were friendly and helpful, making our stay enjoyable. The room was clean and comfortable, with good amenities like a strong shower and effective air conditioning.

There were a few downsides to our stay. The front desk staff could be rude and unhelpful at times, which put a damper on our experience.