Friendly staff, clean rooms, good location, decent breakfast. Comfortable stay overall.

The staff were consistently helpful and friendly. The hotel maintained a high level of cleanliness throughout. The rooms were spacious and the beds provided a comfortable night's sleep. The breakfast options included a range of cereals, fresh fruit, coffee, juice, and breads. The restaurant also offered reasonably priced menu items.

Great location, close to downtown and easy to find. The staff was very polite and helpful. The hotel was modern and clean, with spacious and comfortable rooms. The pool area looked nice, although I didn't have a chance to use it. The room service was fast and the food was tasty. a positive experience.

The parking lot was too small and I had to park somewhere else. The hot water in the shower was not reliable, sometimes there was barely any hot water and other times none at all.

I had a fantastic stay at this hotel. The staff were always helpful and friendly, offering nice smiles whenever I spoke to them. The entire hotel was out of the ordinary in terms of cleanliness, which I really appreciated. The rooms were large and the beds were incredibly comfy. I also liked that the hotel had a restaurant which offered a variety of options for breakfast, including cold cereal, fresh fruit, coffee, juice. The location of the hotel was great, as it was not far from both the city center and the beach.

No issues

I liked the friendly staff and the cleanliness of the hotel. The rooms were large and the beds were comfortable. The breakfast offered a good variety of options, including cold cereal, fresh fruit, and breads. The hotel's location was convenient, with easy access to both the city and the beach.

There were a few aspects that I didn't like. The parking lot was too small, forcing me to find parking elsewhere.

I had a great value for my money at Hotel Dubrovnik in Merida. The room was spacious, modern, and the beds were super comfy. The location was convenient and the staff treated me with kindness and helpfulness throughout my stay.

Hotel breakfast could be improved with a wider variety of options.

The location of the hotel is great, as it is in the center of town, making it convenient to explore the city. The spacious and modern room and bathroom provided a comfortable stay. The staff was nice and helpful, providing good service. The courtyard with a pool was a great feature to cool off from the hot days in the city.

The breakfast service could be improved, with some guests experiencing long wait times and stale cereal.

The staff's friendly smiles, comfortable lobby sofa for waiting, good breakfast and restaurant, helpful staff, cleanliness, large rooms and comfy beds.

No transportation, stayed only two days.

Generous-sized room with comfortable king bed and good bathroom. Excellent value. Helpful and friendly staff. Cleanliness is outstanding. Large rooms with comfy beds. Good breakfast options.

For us, it was ideal.

The pool and breakfast were definitely the highlights of our stay. The pool was clean and inviting, perfect for cooling off on a hot day. The breakfast had a decent variety of options, including cereal, coffee, and even some hot items. We especially enjoyed the location of the hotel, as it was conveniently located near key attractions and amenities.

Our Christmas stay at the hotel was far from enjoyable. The receptionist was quite rude and unwelcoming, which set a negative tone for the rest of our experience.

The hotel offered clean and comfortable rooms, which were a great value for the price. The location was convenient, just a short drive from downtown and close to the highway towards Progreso. This made it easy to explore the city and also to venture out to other areas. Additionally, the hotel had a small but refreshing pool, perfect for cooling off on a hot day.

One drawback was the slow service at the front desk. Checking in and out took longer than expected due to the staff being a bit slow.

I had a fantastic stay at this hotel. The room and bathroom were spacious and modern, with hot water and good water pressure in the shower. The staff were always helpful and friendly. The hotel was out of the ordinary in terms of cleanliness. The location was great, being in the center of town and not far from the beach or city.

No negatives from this place.

The value for money at this hotel is fantastic. The rooms were spacious, clean, and the beds were super comfy. The staff treated us with utmost kindness and were always there to help. The location was great, close to everything we needed.

The breakfast offerings could be improved with a wider variety of food choices.

Pleasant Stay

I recently had a pleasant and cozy one-night stay at a hotel in a great location in Merida. The hotel is easy to find, and although you need a car to get around, downtown is just a 15-minute drive away, so it wasn't a big issue. The staff was very polite and helpful, and I was pleasantly surprised by the modern look of the hotel. The room I stayed in was spacious and clean, with a big, comfortable king-size bed. The room faced the pool, ensuring a quiet environment. The room service was fast, and the club sandwich I ordered was delicious, with prices lower than other hotels I've been to. The complimentary breakfast was decent, with options like coffee, fruits, cereals, and sweet bread. If I ever visit Merida again, this hotel would definitely be my top choice. my experience was positive, and I would highly recommend it.

The rooms at Hotel Dubrovnik are spacious and modern, with a generous-sized, firm, and comfortable king bed. The bathroom is good and the hotel is exceptionally clean. The staff are always friendly and helpful, and the hotel offers a cute courtyard with a pool, perfect for cooling off during hot days in the city.

Felt snug, no complaints at all.