I had a great stay at Fontan Reforma. The location was perfect and the room was lovely with an amazing view. But my favorite detail was the eco-friendly approach to drinking water. They provided a water pitcher in the room and unlimited refills on every floor. As an ecologist, I truly appreciate their efforts to reduce plastic waste. Congratulations Fontan Reforma, you're making a positive impact!

Totally recommend this hotel.

The best aspects of our stay were the convenient location next to the metro and the cleanliness of the hotel. We also appreciated the helpfulness of the staff and the good wifi internet.

Couldn't fault anything.

The location of the property was perfect, right on the Paseo de la Reforma, making it easy to navigate. The staff was very friendly and accommodating, especially considering I am disabled. The excellent breakfast options and convenient public transport nearby were a big plus.

I felt snug in the deluxe room, but honestly, I have no complaints at all.

Rooftop restaurant offers beautiful views, friendly staff throughout, language barrier not an issue. Highly recommended!

Great location for exploring nearby attractions, with easy metro access. Efficient check-in/out process and helpful staff. Good bed and clean facilities. Nice breakfast and rooftop bar. Numerous transportation options available.

Great location, helpful staff, excellent breakfast buffet, stunning views from rooftop bar, environmentally friendly practices.

Felt very welcome, no complaints at all.

We were really impressed with this hotel. The location was perfect, within walking distance to many sites of interest and right next to the Hidalgo metro stop. The room service was excellent and the staff went above and beyond to ensure our comfort. The hotel amenities were top-notch, with a jacuzzi, fitness studio, and even yoga classes available for guests. The free Wi-Fi and off-site car park were convenient additions. We also enjoyed the restaurant and bar, where we were able to relax and enjoy delicious meals and drinks.

This place is highly recommended. The staff tried their best to provide excellent service, although some decisions seemed to be limited to management.

Great location, steps to major attractions, excellent value for the price, spacious rooms, delicious food with variety.

Nothing to mention.

The hotel is in a great location, right next to the central mall and within walking distance of many places to see and visit. There are plenty of restaurants, coffee shops, and other amenities nearby. The hotel is also close to touristic attractions in the historical center. The rooms are spacious and comfortable, with clean beds and a good view. The bathroom is well-maintained, and the service is pleasant. The breakfast buffet is satisfactory, and there are facilities like a safe and coffee maker in the room.

There were some issues with noise at night from the nearby roundabout.

The rooftop bar at this hotel is fantastic! I enjoyed the stunning view and the service was great. The location is very convenient for exploring the city. I recommend this hotel.

We loved our stay at this hotel. The staff was exceptional with their service and made us feel welcome from check-in to check-out. The hotel was very clean, and the facilities were excellent. The location was perfect, as it was within walking distance to attractions like Palacio de Bellas Artes and Zocalo. We also appreciated the convenience of having metro and metrosbus stops right across the street. Additionally, the breakfast was wonderful, and the staff provided reliable transportation services.

Nothing, everything was great.

Excellent service, clean hotel, professional staff, convenient location, helpful tour service, water containers to reduce plastic waste.

Nothing, it is perfect.

The value for money was great and the room was comfortable. The location was perfect, with plenty of services nearby, and the staff were friendly and attentive.

The morning meal could have been better with more variety.

Great location, spacious and clean rooms, helpful staff, good breakfast selection, nice fitness room.

There was nothing I didn't like.

The staff at the hotel were incredibly friendly and helpful, making our stay much more enjoyable. The breakfast was one of the highlights of our trip, with delicious and varied options every day. The hotel's location was also ideal, making it easy for us to explore the city and visit key landmarks.

The rooms were not up to standard. They were in need of remodeling, with many spots on the walls and floors, and damages to the furniture.