The staff at the reception and cleaning staff were extremely nice and helpful. They provided an umbrella during the rainy stay. The room was spacious with a comfortable bed.

Felt truly spoilt, no complaints.

I got great value for my money at Kali Ciudadela! The room was spacious and clean, with a comfortable bed. The hotel is conveniently located near public transportation, making it easy to explore the city. The staff were incredibly friendly and helpful, assisting with everything from directions to safety tips.

The morning meal could be improved by offering better quality coffee and tea.

We loved the helpful and friendly staff, as well as the spotlessly clean and spacious rooms with comfortable beds and pillows. The ample and varied breakfast was a great start to the day. The hotel's good location, about a 20-minute walk to the Zocalo, made it convenient for exploring. We also appreciated the abundance of wall outlets and the excellent shower. a fantastic stay for couples.

Felt like our own home, no complaints whatsoever.

loved my stay at this modern hotel, it exceeded my expectations. comfy rooms, great breakfast, and friendly staff. will definitely recommend and come back!

Wifi kept disconnecting.

I recently stayed at this hotel and I must say that I had a great experience. The room was very clean and modern, with all the amenities I needed. The staff was friendly and provided excellent room service. The food was also top-notch, with a variety of options for breakfast. The location of this hotel is perfect, right in the city center and within walking distance to downtown. It is also conveniently located near the Banderas metro station. I had a comfortable and enjoyable stay at this hotel.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The location is excellent, the staff is friendly, and the room service is excellent.

We had a fantastic stay at this hotel! The location was perfect, just a short walk from the metro station and around 20 minutes' walk to the city center. The room was spacious and clean, with comfortable beds and pillows. The staff at the reception were very helpful and made us feel welcome. The hotel also offered a range of amenities such as room service, laundry, and airport shuttle. The breakfast was delicious and served with excellent service. we were impressed with the quality of this hotel and would highly recommend it to anyone visiting this area.

We recommend this hotel to all.

Well located, close to public transportation and tourist spots. Clean and modern rooms with comfortable beds and hot water. Good breakfast provided and friendly staff. Convenient luggage storage. Nice surprise with candy in the room.

I recently stayed at Kali Ciudadela for a short trip and I was very impressed. The location was perfect, within walking distance to Alameda Park and just a 4-minute walk from a metro station. The room was clean and spacious, with new furniture and even a Bluetooth sound system. The breakfast was diverse and the staff was incredibly friendly and helpful. it was a fantastic experience and great value for the price.

Strongly recommend this hotel.

The location was perfect, just a short walk away from the city's main attractions. The room was spacious, clean, and worth the price. The staff at the reception were extremely helpful and even provided me with an umbrella when it was raining. The bed was comfortable and I had no issues with noise. I would definitely recommend this hotel for its great value and convenient location.

Great location within walking distance of major attractions. The room was clean and spacious, with a comfortable bed. The staff was friendly and helpful, even assisting with shipping items I left behind.

The breakfast was substandard, and the WiFi connection was unreliable. The noise from the street and neighboring rooms was quite noticeable, making it difficult to get a good night's sleep.

Clean, modern room. Friendly staff, good room service with great food. Easy walk to the city center. Close to metro stations. Good value for money.

As young travelers, we loved the comfortable rooms and modern bathroom at Kali Ciudadela. The staff was incredibly helpful and the breakfast was delicious. The location was decent, within walking distance to the city center.

We felt very welcome and had no complaints at all.

Good breakfast options, clean room. Close to metro and metrobus station. Within walking distance of attractions like Zocalo and Palacio de Bellas Artes. Spacious king room with friendly staff. Great base for exploring the city. Large and comfortable rooms with coffee facilities. Extensive breakfast with hot and cold options. Early check-in available at a cost.

I had a fantastic stay at this hotel! The location was perfect, just a short walk from the city center and close to the Banderas metro station. The street it was on was relatively quiet, so I slept well every night. The staff were incredibly helpful and friendly, always willing to assist with anything I needed. They even let me check in early, which was a nice surprise. The room itself was spacious and clean, with all the necessary amenities like air conditioning and a flat-screen TV. The on-site restaurant served delicious food, and there was also room service available. I couldn't have asked for a better experience.

I highly recommend this hotel to all my friends! The staff were accommodating and the room was clean and comfortable.

We had a fantastic stay at this luxurious 4-star hotel in the heart of the city. The location was perfect, as we were able to easily walk to downtown and explore all the attractions. The hotel staff were incredibly helpful and went above and beyond to ensure our stay was comfortable. The room service was excellent, and the housekeeping service kept our room clean and tidy throughout our stay. We were also impressed with the grocery shopping service, as we were able to stock up on snacks and drinks for our adventures. The airport shuttle service was convenient and made our arrival and departure hassle-free. The welcome drink was a lovely touch, and the tours/ticket assistance helped us plan our sightseeing efficiently. The room amenities were top-notch, with ironing facilities, air conditioning, and tea and coffee facilities provided. The flat-screen TV and parquet floor added a touch of elegance to the room. We also enjoyed dining at the hotel restaurant and relaxing in the bar/lounge area.

We highly recommend this hotel to anyone traveling to this wonderful city.