The hotel is conveniently located, with all main sites within walking distance and great views from the rooftop terrace. The staff is helpful and friendly, providing a needle and thread when my bag tore. The room has ceiling lighting, 5 electrical sockets, and nice curtains. Additionally, the hotel offers an early check-in option.

There is no elevator in the hotel, which may be challenging for people with mobility issues.

We loved the stunning view from our room at the Grand. The cozy and clean room provided a comfortable stay. The location was ideal, being close to the center for easy exploration. The kind reception added a personal touch to our experience.

For a short getaway, this hotel exceeded my expectations. the location was fantastic, allowing easy access to nearby attractions. Secondly, the staff were incredibly friendly and helpful, making my stay even more enjoyable. Additionally, the rooms on the 4th floor were spacious and well-maintained, providing a comfortable setting. Lastly, the breakfast offered was delicious and had a good variety of options. I particularly appreciated the attention to detail in the presentation of the food.

No major issues, everything was up to par.

The hotel had a great location near all the main attractions. Plus, we enjoyed having access to a beautiful rooftop with stunning views. The staff was friendly and helpful, and they gave us a lot of great recommendations for local restaurants and things to see.

The room we stayed in was less than impressive. The bed was uncomfortable, and there was no closet to hang our clothes.

The location was central and convenient for movement. Excellent view from the room. Comfortable and spacious junior suite. Friendly and helpful staff. Clean and well-maintained hotel. Good English spoken by staff. Nice lighting and sufficient electrical sockets.

Absolutely nothing.

Great view, kind reception, cozy and clean room. Good location, close to the center. English-speaking staff, offered help with a torn bag. Room had nice ceiling lighting and 5 electrical sockets. Excellent location, outstanding city views from the upper terrace. Helpful and friendly staff, quiet room, very clean hotel. Central location, easy movement, excellent room with good view. Comfortable bed, spacious junior suite. a really good experience in Guanajuato.