We stayed at the Santiago Hotel Boutique during our honeymoon and it was the best hotel we stayed at during our 4 weeks of travel. Jan and Rita, the hosts, were incredibly welcoming and spent time answering all our questions. The hotel is nicely renovated and very clean. Our superior suite with a jacuzzi was amazing. We also enjoyed a fantastic cooking class with Ramon, which gave us a rich insight into the local Mexican kitchen. our stay was perfect and we cannot thank them enough.

Would definitely recommend this hotel.

The hosts were incredibly warm and welcoming, always available to assist. We enjoyed the excellent food in the restaurant, with reasonable prices. The hotel's location was a great advantage, as it was within walking distance to the town center, making it easy to explore Merida. The hotel also served as a perfect starting point for visiting nearby attractions such as beaches and Maya sites.

There were a few minor inconveniences such as a lack of clothes hanging space in the room. However, these were easily overlooked compared to the overall positive experience.

Friendly staff, comfortable and clean room, delicious food, accommodating chef, happy hour with chefs, helpful and attentive owners.

From the moment we arrived, the staff went above and beyond to make us feel welcome. The rooms were modern, spacious, and impeccably clean. The bed was comfortable and the shower was fantastic. Jan, one of the owners, provided us with great suggestions on what to see and where to eat, ensuring we had an amazing Merida experience. The hotel's restaurant and bar were also excellent, with a beautiful patio area to enjoy our meals and drinks.

We highly recommend this hotel.

We absolutely loved our stay at this hotel. The cleanliness was exceptional, surpassing even the 4-star resort we stayed at in Miami. The hotel facilities were top-notch, with a fantastic rooftop bar called Crow's Nest that offered breathtaking views. The breakfast was delicious and had a wide variety of options to choose from. The staff were incredibly friendly and went above and beyond to ensure our satisfaction. The location of this hotel was perfect for us as it was right next to the marina, offering easy access to boat excursions. Additionally, it was conveniently located for us to attend Jays spring training in Dunedin.

No negatives from this place.

My partner and I had an exceptional stay at Merida Santiago Hotel Boutique. The owners, Jan and Rita, went above and beyond to make our trip unforgettable. They provided valuable information about the city and recommended must-see attractions like the Pok Ta Pok show. We also discovered a hidden food market thanks to their recommendation where we enjoyed the best empanadas of our lives. The hotel itself was charming and well-maintained, and the chef, Ramon, prepared delicious breakfasts for us every morning. Rita even helped me find a doctor and arranged a taxi when I fell ill. The location was convenient, just a few blocks from the Cathedral, and the owners spoke both English and Spanish fluently. The WiFi was reliable, and overall, we highly recommend this hotel. We can't wait to come back one day!

Charming, family-run boutique with clean, spacious rooms. Free minibar and delicious breakfasts. Helpful staff and great location near restaurants. Highly recommended!

Wonderful Stay! I had the great pleasure of experiencing the boutique nature of the Mérida Santiago Hotel. The personal attention from the staff, especially Jan and Rita, made me feel like a welcome guest. The room was incredibly comfortable and the location was perfect for exploring the town, particularly the Santiago Market. The complimentary cocktail hour and breakfasts were delightful, and I highly recommend taking the Cooking Class with the charming chef, David. The Mérida Santiago Hotel truly exceeded my expectations!

The small boutique hotel near the town center is safe. The rooms are well furnished, with a safe and a mini-bar. The bathroom is comfortable. There is a small pool and a bar/restaurant with homemade food. The owners provide excellent service, helping with everything from taxis to understanding the food production process.

Spacious rooms with cozy patio and pool. Delicious breakfast and dinner options. Helpful hosts who arrange interesting excursions. Great location near attractions and restaurants. Comfortable and clean rooms with quality amenities.

We had a wonderful stay at this boutique hotel. The location was perfect, situated in the heart of Merida's historic area. We were just a short walk away from the local Santiago market and a variety of restaurants. The service was outstanding, with room service, car hire, and laundry services available. The staff was friendly and always willing to assist us with any inquiries or recommendations. The hotel itself was clean, spacious, and well-appointed, providing a comfortable and relaxing atmosphere. The amenities, including the terrace and garden area, were a great addition, and we enjoyed the outdoor swimming pool and spa facilities. we highly recommend this place to anyone visiting Merida.

On the downside, there were no negative aspects to mention about this hotel. We would definitely stay here again.

I had a fantastic stay at this luxurious hotel. The staff were extremely friendly and helpful, always eager to assist with any requests. The location was perfect, close to the town center but away from the hustle and bustle. The room was spacious and comfortable, with a lovely terrace overlooking the pool. The hotel offered a wide range of services, including room service, car hire, and even pet amenities. I highly recommend this hotel to anyone visiting the area.

This hotel is a great choice for family and friends.

From the moment we arrived, we were greeted warmly and given a detailed introduction to the city and its attractions. The rooms were spacious and spotlessly clean, and the pool area was a perfect place to relax. The complimentary drinks and snacks during happy hour were a lovely touch. The breakfast choices were plentiful and delicious, and we appreciated the option to participate in the daily cooking classes. The hosts were always present and ready to offer recommendations and chat about our day. we highly recommend Santiago Hotel Boutique for a fantastic stay in Merida.

We were amazed by the warm and genuine hospitality we received at Santiago Hotel Boutique. The owners, Rita and Jan, went above and beyond to make sure our stay was perfect. They even helped us find a rental car when all seemed lost. The rooms were beautifully decorated and spotlessly clean, creating a fantastic ambience. The complimentary drinks and canapés during happy hour added a special touch. The location was ideal, just a short walk from the main square. I highly recommend this hotel for an exceptional stay in Merida.

I had an amazing stay at this hotel. The staff was very welcoming and helpful. The location was perfect, as it was close to the center of town and in a quiet and safe area. The room was spacious and clean, with all the amenities I needed. The hotel also had a beautiful outdoor pool and terrace where I could relax and enjoy the sunshine. this place provided fantastic service and a comfortable stay.

I highly recommend this hotel to family and friends.