The lobby and rooms at Hotel Rio are modern and clean, with a pleasant little outside patio area with a table. The hotel is conveniently located just one block away from the 5 de Mayo pedestrian shopping street, which leads to the zocalo. The reception staff is helpful and can provide directions and recommendations for good restaurants.

Felt well taken care of, no complaints.

The staff at the hotel were very friendly and helpful throughout my stay. They were always available to answer any questions and provide assistance. The location of the hotel was also convenient, with only a short 10-minute walk to the city center. Additionally, the hotel offered a laundry service, which was a huge convenience for a busy business traveler like myself.

One downside of the hotel was the noise level. There were often guests congregating outside in the courtyard, which could get a bit noisy and disruptive.

I recently stayed at the lovely Hotel Rio for 3 nights during my trip to Puebla. The room was surprisingly spacious and clean, with a comfortable bed and a hot shower with great water pressure. The staff were friendly and helpful, and the location was convenient, just a short 10-minute walk from the city center. I was also impressed by the efficient laundry service, they had my clothes cleaned and returned to me in the same day. a great value for money and highly recommended hotel.

I strongly recommend this hotel.

I was pleasantly surprised by my stay at Hotel Rio. The room was clean and comfortable, with a comfy bed and hot water in the shower. The wifi was reliable and the staff was friendly and helpful. I also appreciated the convenient location, just a short walk from the main attractions. I would recommend this hotel for those on a budget looking for a comfortable stay in Puebla.

The hotel room had all the basic amenities like towels, soap, and shampoo which was a pleasant surprise. The location was also convenient, situated on the edge of the city center and near a street full of vendors selling various items. Additionally, the hot water in the shower was a plus, even though it required a little wait.

The lack of air conditioning in the room made the temperature uncomfortable, with the first night being chilly and the second night being quite warm. The staff's limited English skills made communication a bit challenging, and there was also evidence of previous guests' hair in the shower.

On the positive side, the staff here couldn't speak English, but they did try their best to communicate with us using our phone translator. They were always friendly and welcoming. The rooms were surprisingly affordable and spacious, and the location was quite convenient, being centrally located and within walking distance of the city center. But overall, I wouldn't choose to stay here again.

Let's start with the location. It's not the best part of town, with lots of informal vendors and a rather sketchy atmosphere.

The hotel is clean, modern, and spacious. Beds are comfortable and showers have great pressure. Short walk to attractions, market, and convenience store. Friendly and helpful staff.

Nothing to be said.

Much nicer than expected. Spacious room with a comfortable bed and ensuite shower. Quiet location near the center. Helpful English-speaking receptionist. highly recommend this hotel.

We had a great stay at this hotel. The room was nice and comfortable, with a comfy bed and a hot shower with good water pressure. The staff was friendly and helpful. The location was convenient, being only a 10-minute walk from the city center. We also appreciated the option to have our laundry done quickly and at a reasonable price.

Can't fault anything about it.

I had a pleasant stay at a budget hotel near the zocalo. The staff was nice and the room was clean. The wifi worked well and the water was hot. I would recommend this hotel for its value for money.

I recently stayed at a budget hotel in downtown Puebla and had a great experience. The staff, although they didn't speak English, were friendly and made an effort to communicate. The rooms were affordable, spacious, and clean. The location was central, making it easy to explore the city. I especially loved the nice patio and seating area in the hotel. Despite a few minor drawbacks, like occasional Wi-Fi issues and the busy neighborhood, I would still recommend this hotel overall.

The staff at this hotel were friendly and helpful, always willing to assist with any inquiries or requests we had. The hotel's location was also a positive aspect, as it was conveniently situated near key attractions such as Zócalo plaza, making it easy to explore the city. Additionally, the hotel offered a reliable and fast WiFi connection, allowing us to stay connected and plan our romantic getaway itinerary.

There were a few negatives during our stay. Additionally, the bed sheets provided were very old and had holes in some parts, which did not make for a comfortable sleep.

The value for money at Rio Hotel was great, with affordable and spacious rooms that looked newly renovated. The location was central and convenient, and the staff were friendly and willing to communicate despite the language barrier.

The menu for breakfast could use some improvement.

The rooms were spacious, clean, and modern. The beds were comfortable, and the shower had plenty of hot water with great pressure. The hotel is in a location reasonably close to the center of town, making it a short walk to all the main attractions. Additionally, there is a huge market within minutes and a convenience store just seconds away. The staff was also very nice and friendly.

Can honestly say there wasn't anything not to like.

I recently stayed at a budget-friendly hotel located just a short 10 to 15 minute walk away from the city center. The hotel was very clean, and I was impressed by the size of the single room I booked. It had a double bed, plenty of space , and a private shower/toilet. The mattress and pillows were of good quality, providing a comfortable night's sleep. The room I stayed in, room 115, was located at the back of the hotel, ensuring a quiet and peaceful environment. The hotel staff were friendly, helpful, and despite their limited English, they were always willing to make an effort to communicate. The free wifi worked well during my stay. Additionally, the hotel's location was convenient, as it was close enough to the city center to easily explore the main attractions, but far enough to escape the hustle and bustle. There was also a nearby shop, OXXO, where I could grab my morning coffee and buy bottled water and snacks.

During my stay at Hotel Rio, I felt right at home and had no complaints about my experience.