Great location, just a short walk to the main square and bus station. the staff were friendly and helpful. the pool was a nice addition for relaxing after a day of exploring.

there was no hot water for the entire duration of our stay, which was quite inconvenient. Additionally, there were bugs in our room, which made us feel uneasy and cautious about our belongings.

Great location, close to the center park, with a SIX bar across the street for convenience. The restaurant next door has plenty of seating, even if it appears busy. The hotel offers parking in the back and ADO bus station is also conveniently located there. The reception staff was accommodating, allowing early check-in and storing bags. The swimming pool and WiFi were enjoyable amenities. The breakfast provided good value for money. a great hotel for the price.

Felt very cared for, nothing to complain about.

I stayed at this hotel and I absolutely loved it! The location was excellent, just a few minutes walking to the must-visit Cenote Zaci and the center. The hotel is also conveniently located next to the bus station, which was great for getting around. The room was well cleaned and very nice, with air conditioning and a flat-screen TV. The staff were friendly and accommodating, and the pool area was lovely. I enjoyed spending time at the outdoor swimming pool and sun terrace. The hotel also had on-site parking and a 24-hour reception, which were very convenient.

I would definitely recommend this hotel to my friends.

Close to the center and convenient location between the bus station and main square. the hotel had a nice pool, which was a great way to cool off in the heat of the city.

The staff at reception seemed disinterested and unwelcoming. Additionally, the rooms were not properly cleaned, as we found old cigarette butts in one of the cabinets.

We had an amazing stay at this place! The location was excellent, being right near the bus terminal made it so convenient for us to explore the city. The room was well cleaned and had everything we needed. The air conditioning worked perfectly, keeping us cool during the hot days. The staff were friendly and had great patience with our limited language skills, which we really appreciated. The pool area was beautiful and provided a nice place for leisure swimming. We also enjoyed the outdoor swimming pool and sun terrace, which were perfect for relaxation. The garden area added a touch of tranquility to the hotel. The on-site car park was convenient and we felt that our car was safe with the camera surveillance.

We recommend this hotel to any family looking for a comfortable and luxurious stay.

The hotel's location was perfect for me - right next to the ADO bus station and close to the city center. I also appreciated the cleanliness of the room and bathroom, as well as the hotel facilities such as the courtyard and pool. The staff was friendly and helpful, making my stay even more enjoyable.

There was nothing I didn't like.

I had an amazing stay at this hotel! The location was perfect, just a short distance from the city center and the main square. It was also conveniently close to the bus station, making it easy for me to explore the city and surrounding areas. The hotel facilities were top-notch, with a clean and inviting swimming pool that I enjoyed relaxing in. The staff were friendly and accommodating, allowing me to check in early and providing excellent service throughout my stay.

Nothing bad to say.

I had a fantastic stay in this hotel. The location was perfect, right next to the ado bus station and within walking distance to the center of the city. This made it incredibly convenient for me to explore the nearby attractions like Chichén-itzá. The staff was friendly and accommodating, allowing me to store my luggage until my room was ready. They also helped me arrange a private taxi tour. The hotel facilities were top-notch, with a nice pool and a beautifully landscaped garden courtyard. The rooms were comfortable and nicely furnished, despite having older tube TVs.

Don't have any issues at all. The hotel exceeded my expectations in every aspect.

I had a wonderful stay at this hotel! The location was excellent, as it was very close to the main square. The room was well cleaned and comfortable, and it was nice to have a pool to relax in after a long day of exploring the area. The hotel grounds were very pretty too, with a swimming pool, garden, and fountain. The staff were very friendly and helpful, and they went out of their way to ensure that I had a pleasant experience.

The staff were n't particularly helpful when you were trying to organize trips or onward travel. However, they were still friendly and did their best to accommodate any differences.

Convenient location near the central plaza. Early check-in allowed for storing luggage. Friendly and patient staff. Nice swimming pool. Good WiFi.

The room was spacious and comfortable, with a big bathroom and complimentary drinking water provided. the beds were also very comfortable, ensuring a good night's sleep. Additionally, the location of the hotel was convenient, being close to the ado terminal and plaza.

On the downside, there were some issues during our stay. the air conditioning in the room was extremely loud and occasionally spewed out ice and dirt.

This hotel has a fantastic location, right in the heart of the city. It is close to everything in central Valladolid, including the city center and eating places. The ADO bus station is also right next door, making it a convenient central location. The staff here are very friendly and attentive, providing excellent service and assisting with tours and ticket arrangements. The room amenities are top-notch, with air conditioning, free toiletries, and a flat-screen TV. The hotel also offers leisure facilities such as a swimming pool, sun terrace, and garden area, making it a great place to relax and unwind. The Wi-Fi is reliable and the on-site car park provides convenient parking options. The 24-hour reception ensures that you can always find assistance when needed.

This hotel is recommended for families, but it does not allow pets.

The value for money at this hotel was excellent. The room was spacious, clean, and had great amenities like cold AC and hot showers. The location was perfect, just a short walk to the main square. The staff were friendly and always had a smile on their faces.

Breakfast choices could be improved.

I recently had a wonderful stay at a hotel in a charming colonial city. The location was perfect, just one block from the bustling town square and close to everything I needed. The room was clean and comfortable, with fresh linens and a spacious bathroom featuring a big walk-in shower. The staff was friendly and helpful, making sure all my needs were met. Each morning, I enjoyed a delicious breakfast before heading out to explore the city. The hotel even had a lovely swimming pool where I could cool off in the afternoons. The only downside was limited communication between the guests and the hotel.

The hotel has a great location near the city centre and main square. The pool is very nice for relaxing after a long day of exploring. The rooms are spacious and have air conditioning. The hotel provides mosquito nets and has a beautiful courtyard with a fountain.

Nothing at all.