I got great value for my money with a room that had a full view of the ocean, just a short walk from the beach and 5th Avenue. The staff at Labnah were friendly and helpful throughout my stay.

Breakfast offerings could be improved with more options.

Perfect location, steps to the beach and close to everything in 5th. Friendly and helpful staff. Good hot/cold water and pressure in the shower. AC works perfectly. Pool and Jacuzzi for cooling down.

Absolutely nothing to say about dislikes.

Great location! The hotel is just a few steps from the beach and Fusion Beach Club, where hotel guests get a 10% discount. The hotel provides free beach towels and is conveniently located near the ADO bus station and Collectivos for affordable travel to places like Tulum and Akumal. Carlos, the staff member, is extremely helpful and even carried our luggage to the room. The room had a small fridge to chill water and wine. The breakfast had fresh fruit daily and there are plenty of nearby restaurants to explore. Despite a minor AC issue, it was promptly repaired. I highly recommend this hotel for its location, amenities, and helpful staff.

This hotel is a true gem in terms of value for money. The prices are incredibly reasonable, making it perfect for a first stay in the city. Located near the beach and 5th Avenue, it offers a great location. The attention to detail is impressive, with fresh beach towels available and fresh animal-shaped towel art in the rooms. The staff is friendly and helpful, ensuring a pleasant stay.

All was fine.

I couldn't believe the amazing location of this hotel, right in the heart of the action. I was able to easily walk to the beach, the ADO bus terminal, and all the great restaurants and shops in the area. It made exploring Playa del Carmen so convenient. The room was comfortable and had everything I needed for a pleasant stay. The friendly receptionist, José, gave me great tips on where to go and what to see. I highly recommend this hotel for its perfect location and comfortable accommodations.

Amazing beach location, friendly and helpful staff, clean accommodations, nice pool and garden.

All good.

Located between main street and beach, short walk from ADO bus station. Accidentally left valuable item in safe, staff found and helped ship it back. Room with partial seaside view had full ocean view. Good WiFi, secure access.

The property is steps away from a beautiful beach. The design allows for cozy relaxation spots. The pool is consistently clean and the staff is wonderful. Avenida Quinta overlook is a great experience. highly recommended.

The hotel offers great value for money. It's centrally located near the 5th avenue and just a few steps away from the beach. The basic amenities provided are great for a comfortable stay. The staff is always attentive and the rooms are clean and with a small balcony in the open air closet, providing a view on the garden. The breakfast served is delicious and hits the spot. I particularly loved the proximity to the market, as mentioned in one of the reviews.

This hotel was perfect for me, and I couldn't find any negative aspects to complain about.

The hotel is in a prime location, just half a block away from the bustling 5th Ave pedestrian walkway. This means that it is easy to walk everywhere and explore the many nearby restaurants and shops. Additionally, the hotel is close to some excellent restaurants, allowing guests to indulge in delicious meals during their stay. Furthermore, the hotel is situated near clubs, providing entertainment options just outside the hotel's doors.

The water pressure in the shower wasn't great and the hot water didn't last too long.

Great value for the money, especially with the room on the 3rd floor offering an awesome sea view and a pool. Perfect location, just steps away from the beach and the tourist area. The staff at Labnah were extremely friendly and helpful, making my stay even better.

Breakfast items could be improved, maybe by adding more variety to the options.

Great location, just steps away from the beach and main street. Clean and comfortable rooms.

Staff had limited English proficiency, making communication difficult. Experienced problems with ants in one of the rooms.

I absolutely loved my stay at this hotel. The first thing that caught my attention was the incredible value for money. With such affordable prices, I was able to enjoy a comfortable and enjoyable stay without breaking the bank. The attention to detail was remarkable, from the crisp white sheets on the king-sized bed to the fluffy towels provided. The staff was incredibly friendly and went above and beyond to ensure my stay was pleasant. They greeted me with a big smile every time I interacted with them, whether it was at the front desk, during maid service, or at breakfast. Speaking of breakfast, the fresh continental spread served on the shaded terrace was the perfect way to start my day. It offered a variety of options, including fruit, pastries, fresh juice, and coffee. The hotel's location was also a major highlight. It was just a short stroll away from the beach, allowing me to easily enjoy the beautiful coastline. Additionally, it was conveniently situated only a few steps from the main street, where I found an array of shops and restaurants to explore. I couldn't have asked for a better budget-friendly hotel that offered such great value, a friendly staff, and a prime location.

All was perfectly fine during my stay.

I recently stayed at a hotel in Playa del Carmen for my fifth time and had a wonderful experience. The location was fantastic, just steps away from the beach and the vibrant tourist area. The hotel staff were incredibly friendly and helpful, providing top-notch service throughout my stay. The room on the third floor had a beautiful pool and partial sea view from the balcony, which was perfect for relaxing and enjoying the surroundings. Despite the lively atmosphere from neighboring hotels, I felt safe and had a peaceful night's sleep on the comfortable mattress. The air conditioning worked great, which was a relief during the hot weather. I would definitely book this hotel again.

Totally recommend this hotel.

Great location near 5th Ave and beach. Friendly staff. Accommodations overlook pool and bridge in courtyard. Convenient communal kitchen with drinking water. Helpful during difficult situation.