Cozy setting by the water, with a natural pool. Snorkeling gear available even if not on boat tour. Comfortable for kids. Safe, exclusive area with good restaurants nearby. Great location for exploring Tulum, cenotes, Akumal Bay. Amazing service, with extra gestures like chocolates and juice. Small hotel, small pool, but a fantastic stay. Attentive and friendly staff, clean and comfortable rooms, gorgeous marina view. Fast WiFi and tasty, healthy breakfast. A hotel with a heart.

This hotel is conveniently located near the center of town, making it easy to access restaurants and amenities. It is situated right on the canal, providing a lovely view and a peaceful atmosphere. Guests can enjoy a short walk down to the beach, adding to the overall charm of the location. The rooms are comfortable and well-maintained, with friendly and helpful staff providing excellent service. The breakfast options are varied and tasty, ensuring a satisfying start to the day.

The limited reception opening hours can be inconvenient for guests who require assistance outside of those times.

We were blown away by the stunning views at Chez Waffle. The waterfront location provided a picturesque atmosphere that exceeded our expectations. The small but well-equipped room was a perfect place to unwind after a day of exploring, and the balcony offered breathtaking vistas of the ocean. Our kids were captivated by the natural pool, spending hours watching the colorful fish. The convenient location and helpful reception staff made our stay even more enjoyable. we highly recommend Chez Waffle for its amazing views and serene ambiance.

Location was convenient and quiet, only a short walk to the main area. The staff was polite and helpful with any issues that arose. The breakfast was tasty with a decent variety of options.

My Easter vacation at this hotel was marred by inconsistent temperatures in the room, with the air conditioning often not functioning properly. the room felt a bit cramped and could use some extra attention to cleanliness.

I recently stayed at this luxurious 4-star hotel and I must say, it exceeded my expectations! The location was perfect, just a short drive away from the marina in Playa de Carmen. The hotel offered a wide range of services and amenities that ensured my stay was comfortable and enjoyable. The room was spacious and clean, with modern amenities such as air conditioning and a flat-screen TV. The staff was incredibly friendly and helpful, providing excellent room service and housekeeping throughout my stay.

I would definitely recommend this hotel to families looking for a luxurious and relaxing stay.