Cleanliness, hotel facilities, and access to clean towels everyday. Location with many cafes, only a 15-minute walk from the downtown area. Transportation options like bikes available for rent. Close proximity to cenotes and Coba

Nothing to fault.

Immaculate rooms and serene atmosphere. Attentive and friendly staff. Energizing breakfast with protein options. Sparkling pool and complimentary bike rentals. Exclusive beach access at sister property

Clean rooms, nice yard with pool, safe environment, free bike rentals, great breakfast, accessible amenities.

Nothing, all excellent.

The hotel is situated on the edge of town, within walking distance of everything. The room was clean and nicely furnished, with a comfortable bed. The staff were warm and friendly, providing helpful service throughout our stay. The breakfast, although not extensive, had enough options to satisfy our needs. We also had access to a fantastic beach club on the main Tulum beach, which was a great place to relax after a day spent by the sea.

There were noisy construction activities taking place during our stay.

This hotel offers great value for money, with affordable prices and attention to detail. The location may be a bit far from the beach, but it is within walking distance of everything you need. The staff are friendly and provide excellent service. The rooms, although basic, have air conditioning and a small balcony, adding to the overall comfort. Plus, the breakfast included is a nice bonus, ensuring you start your day off right.

All was fine, no improvements needed.

The hotel is located away from the busy center, providing a peaceful atmosphere for relaxation. Guests can enjoy the spacious rooms, clean bathrooms, and friendly service from Alberto and the staff. The free bikes offered allow for easy exploration of the surrounding area, and the Wi-Fi signal is strong throughout the hotel.

We stayed at a fantastic hotel in Tulum. The staff were super friendly and helpful, making our stay even more enjoyable. We loved that they had free bikes for us to use, even though they were a bit old and not in the best condition. The hotel also had a sister property on the main Tulum beach, which we had complimentary access to. The comfortable twin beds in our room were just perfect for us youngsters.

We felt like part of the family the moment we arrived at this hotel. We honestly couldn't find anything to complain about.

The hotel exudes a cozy atmosphere with clean, well-organized rooms. Staff are exceptionally helpful and friendly, making guests feel at home. Enjoy a satisfying breakfast and take advantage of complimentary bike rentals for an authentic local experience. Explore the vibrant area with new restaurants and trendy stores.

I really enjoyed my stay at Luna Llena. The rooms were spacious and comfortable, with great amenities like a lovely balcony and a nice breakfast. The staff was incredibly kind and helpful, providing recommendations and excellent service. The location was also quite enjoyable, with plenty of restaurants and bars nearby. I highly recommend this hotel.

The courtyard and pool area at Luna Llena were charming and provided a relaxing atmosphere. We also appreciated the kind and accommodating night security guard. Additionally, the Wi-Fi connection was reliable and the air conditioning in our room worked well.

We had a minor issue with the bikes provided by the hotel. The chain on one of the bikes came off and the handlebars were loose.

I recently stayed at Luna Llena in Tulum and had a fantastic experience. The staff were incredibly friendly and helpful, and they even arranged transfers for me. The rooms were comfortable and clean, with modern amenities like AC and a nice bathroom. The beds were large and cozy, and the towels were soft. I also loved the fact that they offered free bike hire, although they have limited availability. The location was quiet and peaceful, and I felt safe throughout my stay. Luna Llena provided a great experience for a solo traveler like myself.

Nothing to be said. 🚫

We had a great experience at Luna Llena! The room was very clean and comfortable, with a nice terrace. The staff were friendly and helpful. We enjoyed the free wifi and the breakfast included. The location was good, with nice restaurants nearby. The use of bikes was a great addition, allowing us to explore the area easily. We also appreciated the partnership with the sister resort on the beach, where we had access to a private beach, sun beds, and a pool. we felt safe, secure, and well taken care of during our stay.

Nothing to complain about at all! 😊

Friendly and helpful staff made our stay enjoyable. The continental breakfast provided a good start to our day. The location was convenient, with nearby attractions and a great pizza place. I would recommend Luna Llena for a comfortable stay.

The breakfast buffet was good and filled us up for the day. the rooms were clean and bright with all the facilities we needed. We appreciated the free bikes provided to easily get around the city.

On our last night, a group of women checked in and made a lot of noise throughout the night, even after being reminded to keep it down by the hotel's staff. We also found that the rooms were quite noisy, making it difficult to get a good night's sleep.

I chose this hotel for its proximity to Holistika center, and it exceeded my expectations. The staff at Luna Llena were friendly and helpful throughout my stay. The room was clean and comfortable, providing a calming and peaceful environment. The location was perfect for me, away from the busy traffic of the town. The hotel also offers bikes, which were a great way to explore the area without needing a taxi. The breakfast included was delicious, especially the eggs, and the free wifi and water cooler were convenient amenities. Additionally, being able to access the sister resort at Maria Del Mar was a pleasant surprise.

Everything was fantastic! 😊