During my recent stay at a hotel in Cancun, I had a comfortable and enjoyable experience. The hotel room was spacious and modern, and the bed was large and comfortable. The balcony with a hammock was a great touch, providing a relaxing space to unwind. The location of the hotel was a plus, away from the hustle and bustle of the hotel district but still within easy reach of the airport and other attractions. The front desk staff were friendly and accommodating, speaking multiple languages including English. The free Wi-Fi was reliable, and I appreciated the spaciousness of the rooms. I would recommend this hotel for a pleasant stay in Cancun.

The hotel is conveniently located in a good area, close to a French restaurant where you can enjoy a delicious dinner. It is also near a shopping mall, perfect for some retail therapy. Additionally, the ADO bus station is within walking distance, making it easy to travel to the airport. The rooms are modern and spacious, with clean bathrooms and comfortable beds. The staff is friendly and helpful, providing maps and information to assist with sightseeing. The WiFi works well throughout the hotel, and there are plenty of cafes nearby.

Some guests experienced poor service from the staff and encountered rude behavior.

My Christmas stay at this hotel was average. the location was convenient, with easy access to public transportation and plenty of dining options nearby. the room was well-maintained and cleaned regularly. I especially liked the comfortable bed and the hot water in the shower. the air conditioning worked effectively, which was a great advantage in the hot weather.

There was no common area or fridge, which made it difficult to store any leftover food or drinks. the staff was not particularly friendly or helpful, and seemed uninterested in answering our questions.

the location was perfect, situated on a quiet street near the ADO bus terminal and the main square. the hotel provided free bicycles, which was a great way to explore the area. the rooms were clean and comfortable, and I particularly enjoyed the high quality shampoo, conditioner, and shower gel provided in the bathroom. the staff, especially Mrs Hanai, were extremely friendly and accommodating.

I recently stayed at this hotel during my trip and I must say that I was highly impressed. The location was perfect, being close to the main road and conveniently situated near the ADO bus stop. This made it incredibly easy for me to explore the surrounding area and visit various attractions. The service provided by the staff was top-notch, with some members even going above and beyond to help me out with an issue I had regarding fridge access. The room itself was clean and comfortable, with a huge bed that provided a restful night's sleep. The terrace offered a lovely place to relax and take in the surroundings, and the air conditioning ensured that I stayed cool and comfortable throughout my stay. I was extremely satisfied with the room amenities and the quality of service provided by this hotel.

In conclusion, I would highly recommend this place to anyone looking for a luxurious and comfortable stay. The location, service, and room amenities were all top-notch, and I found myself feeling well-rested and pampered during my time here.

Good and Clean hotel, new facilities, perfectly located, near chedraui and bus station, peaceful area, kind personnel.

Nothing not to like.

Clean and modern facilities, convenient location near Chedraui and bus stations, peaceful area with no noise at night. Friendly and helpful staff, including the manager. Spacious rooms with comfortable beds and nice balconies. a great hotel for a pleasant stay in downtown Cancun.

As a solo traveler, I loved the convenient location of Marazul Hotel Boutique. It's close to the main road, making it easy to access transportation and explore the area. The room was also incredibly clean, which made for a comfortable and enjoyable stay. Additionally, some of the staff members went above and beyond to help us with our issue regarding fridge access, offering a solution that was greatly appreciated.

I felt safe and secure throughout my stay at Marazul Hotel Boutique, and the staff made sure that nothing was too much trouble.

Clean hotel, quiet location near main road. Excellent front desk staff, fluent in English. Free wifi and spacious rooms. Helpful tips on sightseeing, easy access to local restaurants and Cancun attractions. Close to supermarket. Comfortable room design.

Convenient location near restaurants, shops, and bus stop to hotel zone. Spacious rooms with AC, en suite bathroom, and balcony. Clean hotel with friendly English-speaking staff. Good free Wi-Fi.

We had an amazing stay at a lovely hotel in Cancun. the Marazul Hotel Boutique provided us with a spacious room that had a huge, comfortable bed and a wonderful balcony. the staff was extremely helpful and friendly, and our room was always kept clean with fresh towels every day. We also loved the fact that the bathroom had an enlarging mirror, which was a nice touch. the location of the hotel was perfect, situated on a quiet street just a 5-minute walk from the R1/R2 bus stop, making it easy to access the hotel zone and the beach area. there were two big supermarkets nearby and the collectivo and ADO bus stations were just a short 10-15 minute walk away. we highly recommend Marazul Hotel Boutique for its great facilities, friendly staff, and convenient location.