Fabulous spot, clean and newer updates, excellent room service, nice and helpful staff, beautiful pools/beach, sensational wave runner ride.

Not obvious to find.

We had an amazing stay at this luxurious hotel. The location is absolutely stunning, with a beautiful beach and crystal-clear aqua-colored water right at our doorstep. The Mexican food at the beach area was phenomenal, and we enjoyed dining with a view of the ocean. The service provided by the staff was exceptional, with attentive and friendly receptionists who spoke English fluently. They went above and beyond to ensure all of our travel needs were taken care of, even contacting our guides to make sure we received the best service. The hotel had excellent amenities, including a spa and wellness center, swimming pool, jacuzzi, and a private beach. We also appreciated the free Wi-Fi and 24-hour room service. this place exceeded our expectations and we would highly recommend it to anyone looking for a comfortable and luxurious getaway.

In terms of cons, we don't have any negative aspects to mention. This hotel truly provided an enhanced level of comfort and quality services, making our stay here truly unforgettable.

The amenities were plentiful, including a welcoming lobby and a well-stocked gift shop. The cleanliness of the rooms, including the floors, was exceptional. a fortunate and enjoyable experience. Recommended for those visiting Mexico, Cancun.

Conveniently located beachfront property currently undergoing renovations. Despite temporary detours, staff provided impeccable service. Large pool and hot tub available. Restaurants offer good food with attentive waitstaff. Exceptional customer service with clean and well-appointed rooms.

The breakfast buffet was amazing, with a wide variety of delicious options to choose from. The hotel's access to the beach was excellent, providing a beautiful view and a convenient spot to relax and soak up the sun. Additionally, the location of the hotel was perfect, offering easy access to nearby attractions and activities.

One of the major drawbacks was the communication barrier with some of the hotel staff. They seemed to struggle with understanding and speaking English, which made it difficult to communicate certain requests or issues.

The Marriott Cancun was perfect for our family with kids. The facilities were top-notch and the activities kept everyone entertained.

We felt incredibly comfortable during our stay, without a single complaint.

Spacious ocean-view balcony with stunning scenery. Lovely Jacuzzi with clean beach and facilities. Helpful and bilingual staff with great customer service. Excellent restaurants and pool, with handy transportation nearby. Recommended for a quick and enjoyable couples getaway.

Great deal, rich breakfast, great pool, helpful staff, beautiful rooms, warm hospitality.

Don't have any issues at all.

We had an amazing time here at this hotel. The location right on the beautiful beach with aqua colored water was just perfect. The service, including 24-hour room service and assistance with travel, was exceptional. The staff ensured that all of our travel arrangements were squared away and even called our guides to make sure we had the best experiences. The leisure facilities including the spa and wellness center with sauna, swimming pool, and jacuzzi were all fantastic, and we especially enjoyed the beach access for snorkeling and diving.

We highly recommend staying at this hotel, and couldn't find any negative aspects to our experience.

The location of the hotel was excellent, right on the beach and close to all the popular tourist spots in Cancun. The beach itself was beautiful and well-maintained, with clear blue water and soft sand. We also enjoyed the all-inclusive aspect of the hotel, as it made it convenient to have all meals and drinks included in our stay. Additionally, the staff at the hotel were friendly and helpful, making us feel welcome throughout our stay.

It seemed outdated and in need of renovation. The rooms were not as comfortable as we had hoped, with limited amenities and uncomfortable beds.

We had an unforgettable stay at this hotel. The grounds were impeccably maintained, and the pool was always clean and inviting. The staff, especially Roxane at the Concierge Desk and Juan at the Front Desk, were incredibly attentive and helpful. The location was perfect, with easy access to the beach and a nearby shopping center, plaza Isla. The rooms were spacious and the beds were super comfortable. We also enjoyed the delicious breakfast and the friendly service of the staff.

Cannot find any fault.

Amazing service at the Marriott! I was impressed by the staff's kindness and patience, especially Hugo from the bell desk. The beach was stunning with plenty of seating and umbrellas. My room had a beautiful beach view that was worth waking up to. I highly recommend this hotel.

Our recent stay at this resort was great. There are plenty of great restaurant options available both in and outside by the beach, although the Argentinian restaurant's breakfast buffet was our favorite. Rooms were spacious and well-equipped with modern bathrooms. The friendly staff made our stay all the more enjoyable, providing excellent service throughout our vacation.

We were disappointed to find out that swimming in the ocean was not recommended due to the presence of Sargassum algae.

We stayed at this Marriott hotel for one night before our flight home. The location is convenient, only a 20 minute ride to the airport. The staff were friendly and helpful, and our room had a great view of the ocean. This hotel surpassed our expectations compared to the other Marriott we stayed at in Mexico.

I do recommend this hotel.

Great service like Four Seasons, lovely room upgrade, wonderful beach servers, delicious food at buffet and restaurants, connected to sister property with lots of options. a must-visit affordable resort hotel. Highly recommend.