We had a delightful stay at a charming boutique hotel with a beautiful courtyard and a convenient location in the heart of the historic district. The breakfast each morning was exceptional, offering both Mexican and American options. The staff were helpful, and the owner even arranged a special gift for us when we booked multiple rooms for our friends. Despite a small mix-up with our suite, the hotel quickly resolved the issue and provided excellent service. I highly recommend this hotel for a wonderful stay in Puebla.

Beautiful room with nice decor. Credit for dinner for early flight. Complimentary delicious breakfast. Delightful and helpful owner

Nothing not to like.

This charming boutique hotel is in a great location, very near the centre, making it convenient to explore the sights and attractions of the city. The rooms are comfortable and tastefully decorated, with a unique old world charm. The attentive staff provide exceptional service, and the delicious breakfast options offer a good start to the day. Additionally, the hotel has a beautiful courtyard, ideal for relaxation, and a lovely terrace with a view of the street.

The beds were a bit hard for my taste.

This hotel offers a luxurious experience with exclusive amenities that exceeded my expectations. The room had stunning decor, and private facilities made me feel pampered. The service was top-notch, and the spa and wellness center provided a relaxing escape from the bustle of the city. The location was fantastic and gave me access to the best of the city.

Despite all the positive aspects of this hotel, there was one minor issue that slightly soured my stay. While dining at the restaurant, a waiter insisted that I hadn't left enough cash to pay the bill, which I knew was not true.

I loved staying at this charming hotel. The location was perfect, right in the heart of the city. The staff was friendly, and Edgar, Alex, and Neri were especially helpful. The courtyard was beautiful and added to the cozy atmosphere. My room was spacious and comfortable, with a touch of old-world charm. Despite the minor issues, such as the lack of bulb in the bedside light and non-functional coffee maker, the overall experience was delightful. The music in the evenings added an extra touch of magic.

Friendly staff, perfect location, unique room with terrace, good coffee, comfortable beds.

Cozy and centrally located hotel with friendly staff. Enjoyed the delicious breakfast and the unique antique decor. Despite a few minor issues, we had a lovely stay. I would recommend this hotel.

The design of the rooms was really pleasing to the eye and the food at the restaurant was absolutely delicious. The staff was also quite helpful and accommodating.

We had a terrible experience with the cleanliness and safety of the hotel. Our room was not properly cleaned and we found several areas that were quite dirty.

Friendly staff, perfect location, unique room with terrace, good coffee, comfortable beds, central location.

The hotel is centrally located, making it easy to explore all the downtown sights. It is just a short walk away from the Mole, a popular attraction in the area. The rooms are spacious and unique, with huge skeleton keys adding a touch of charm. The bathrooms are clean and well-maintained. The staff provides excellent service, ensuring that guests have everything they need. The breakfast is delicious, offering a variety of fresh cooked options. Guests can also enjoy a lovely view from the patio during dinner or drinks.

One downside is that there are no windows in some of the rooms, which can limit natural light and air flow.