The hotel is located in a beautiful area, close to the campfire activity where guests can enjoy roasting marshmallows and a cozy atmosphere. The location also offers easy access to other areas, either by taxi or cableway. Furthermore, the hotel is very close to a garden, providing a peaceful and relaxing environment. The rooms are clean and well-maintained, with comfortable linens and towels. The staff is friendly and attentive, ensuring a pleasant stay. Guests can also enjoy a delicious breakfast with a variety of options.

Some areas of the hotel may not meet the same standard of cleanliness and maintenance.

Traditional and well-maintained property with authentic Mexican ambiance. Enjoyable live music trio during breakfast. Cable car experience is superb. Rooms with wonderful views. Heated swimming pool. Breakfast options are decent. Average service. Convenient yet beautiful location. Quiet and calm atmosphere. Daily entertainment provided. Nice rooms with excellent views.

The view from Montetaxco was breathtaking, like a fairy tale atop a mountain. The grounds were beautiful, with a touch of old Europe. The room was spacious and had a lovely patio area for smoking and stargazing. The mountain view suite had a romantic touch, including a little bottle of wine. The staff was fantastic, going above and beyond to make me feel special. One moment by the pool, when I was feeling a bit lonely, a waiter surprised me with a beautiful plate adorned with a rose, chocolate, and berries. Truly a memorable experience.

Couldn't fault anything during my stay! 😊

Great complementary drinks and snacks in the room, really convenient location for my business meetings. I also enjoyed the beautiful view from the balcony, it was worth the stay.

The hotel needs maintenance and cleanliness. I found hair on the bathtub and stains on the sheets.

The view was amazing, excellent entertainment, nice rooms, friendly staff.

Nothing not to like.

A memorable stay with stunning views. The buffet had live entertainment and activities for kids. The cableway was a unique attraction. Nice rooms and a lot of entertainment throughout the day. Overall I highly recommend this hotel.

We had an exceptional stay at this luxury venue. From the moment we arrived, the staff made us feel welcome and catered to our every need. The room was spacious and filled with exclusive amenities; the private facilities were outstanding and fulfilled our luxurious needs. The outdoor swimming pool provided an idyllic atmosphere for relaxation with its stunning views.

The only minor issue was the service in the restaurant. Although the food was delicious, the wait for our orders was longer than expected.