Incredible Value, Amazing Rooftop Bar and Restaurant, Friendly Helpful Staff, Easy Parking, Knowledgeable Concierge, Personalized Outstanding Service.

The staff, especially Fonsi, provided exceptional service and went above and beyond. The common areas were well-designed and the restaurant offered convenient and affordable meals. The rooms were basic but nice, and the bathrooms were impressive. The property's off-the-beaten-path location added to its charm.

Felt like family, with staff always going the extra mile.

The hotel had a fantastic rooftop bar and restaurant where we enjoyed great food and friendly staff. It was perfect for us as party people to spend time together.

We felt very cared for, with nothing being too much trouble for the staff.

This place exceeded my expectations! The staff was incredibly friendly and helpful, ensuring that I had a comfortable stay. The rooms were beautifully decorated in a modern boho chic style, and they were always spotlessly clean. I also appreciated the fact that the room had air conditioning and daily room service. Another great feature was the availability of drinking water, which helped reduce plastic waste. The location of this hotel was perfect, as it was close to the beach and in the city center, making it easy to explore all the attractions.

I would highly recommend this hotel to all my friends.

Exclusive Design: The room was beautifully designed, with a unique Mexican style that added a touch of charm to my stay. It felt like stepping into a work of art every time I entered the room. Luminosity: The natural light streaming in through the windows created a warm and inviting atmosphere. It was a delight to wake up to the soft glow of the sun each morning. Space: The room was incredibly spacious, providing ample room to move around and relax. It felt like having my own little sanctuary in the midst of Tulum. Comfortable Services: Every detail was taken care of, from the comfortable beds to the luxury amenities. It was like being pampered in a five-star hotel.

Rude Staff: The staff could use some improvement in their customer service skills.

From the moment I arrived at this luxurious hotel, everything went smoothly. The staff, especially Fonsi, was incredibly friendly and helpful during check-in and made me feel welcome. The room was serviced daily without me even having to ask, ensuring that it remained clean and comfortable throughout my stay. The hotel's restaurant impressed me with its delicious pasta and frozen strawberry daiquiri. The atmosphere of this place is very relaxed and peaceful, perfectly blending in with the natural surroundings. The comfortable beds, clean rooms and common areas, and the availability of bicycles and hammocks added to the overall comfort and relaxation. Marcel, one of the hotel's staff members, was particularly helpful in orienting me and organizing taxis. I highly recommend this venue to anyone looking for a luxurious and comfortable stay.

There were some construction noises due to the development in the surrounding area. However, the noise was minimal and did not disrupt my overall experience at this hotel.

We had a fantastic time at Niik Hotel. The room was spacious and well-appointed, with a comfortable sitting area and a large fridge. The location is perfect, situated in a quiet area that is close to both the beach and the center of town. We were especially impressed with the hotel's breakfast and lunch options, which were delicious and provided a great variety of choices. The staff were incredibly helpful and attentive, always ready to assist with any issues or requests. We highly recommend staying here for a peaceful and enjoyable vacation experience.

No issues at all! 😊

We had a blast exploring the vibrant nightlife scene and dancing the night away at the hottest clubs in town. The beach parties were insane, with awesome DJ sets and amazing drink specials. Plus, we got to experience the adrenaline rush of snorkeling with turtles and swimming in crystal clear cenotes. It was the ultimate party paradise!

The only thing that could have made our stay even better would be if the hotel had organized more fun activities specifically for young party-goers like us. It would have been awesome to have themed parties or beach games during the day to keep the energy high and the party vibes going strong.

Excellent location, close to downtown and the beach. Quiet residential area. Nice installations with hammocks and pool. Friendly staff.

All was perfect.

We had a great time at the hotel and it exceeded our expectations. The room and facilities were wonderful, and the breakfast and lunch options were fantastic. We stayed for two weeks and couldn't find a better breakfast anywhere else. The hotel's location was perfect, in a quiet area but still close to the beach and center of town. The staff was incredibly helpful and we highly recommend this hotel. Thank you for a lovely holiday experience!

No complaints at all about our stay. 👍

Located close to Tulum, in a beautiful area. Convenient pool and playground for children. Restaurant is conveniently located across from rooms. Hammocks provide a relaxing experience.

Clean and spacious rooms, central location, friendly staff, delicious breakfast, seamless check-in/out. The staff went above and beyond to assist with airport transfers, bike rentals, and tours. Safe, welcoming, and highly recommended!

Our stay at Niik was absolutely amazing. The hotel's location in Tulum was perfect, close to everything we wanted to explore. The rooms were spacious and clean, and we loved the cozy atmosphere. The outdoor area outside our room was a great place to relax, with a convenient phone charger nearby. The hotel also had a small pool, which was a nice bonus. The best part was the 24-hour reception and their quick taxi service, making it easy for us to get around. we had a fantastic experience at Niik.

I got excellent value for my money at Niik. The room was clean, quiet, and spacious with comfy beds and AC. The location was great, with a pretty and new neighborhood full of places to eat. The staff treated us like family, especially Mr Marcelo, who went above and beyond to make our stay amazing.

The morning meal could have been better with more variety.

The staff was friendly. Open kitchen for breakfast. Clean and pretty hotel. Spacious and clean room. Comfy beds and AC. Super helpful and friendly staff. Safe and welcoming atmosphere. King size bed. Quiet and relaxing pool. Smart TV with Netflix. Clean property. Helpful front desk. Good and safe location. Easy access to shops and Tulum archeological site. Great sleep on hard beds. Lovely bathroom. Sink and microwave in the room. Delicious spaghetti bolognese.

Cannot find any fault.