I had a fantastic stay at this hotel. The staff were incredibly helpful and friendly, making my family feel welcome the entire week. The hotel itself was clean and well-maintained, and its location was convenient. The beach area was also very impressive, adding to the overall high-class feel of the place. The bed was comfortable and provided a great night's sleep. The service was exceptional, with a special shoutout to Cesar, Miranda, Alberto, Román.

Can honestly say there wasn't anything not to like.

Very pretty hotel with high-class ambiance. Comfortable beds and clean facilities. Nice beach area, enjoyable for guests. Amazing service, attentive and helpful staff. Special thanks to Cesar, Miranda, Alberto, Román, Jesus.

Nothing to mention.

Pretty hotel with high-class ambiance. Comfy bed and nice beach area. Service staff, especially Front Desk and Italian Restaurant, showed great interest and helped fulfill needs. Excellent facility and location. Perfect value for money.

Very pretty hotel, high class, comfortable bed, nice beach area, good and clean facility.

Nothing, it was perfect.

We loved the high-class feel of the hotel and the comfortable beds. The beach area was also beautiful. Shout out to the friendly staff at the front desk and the excellent service from the staff at the Italian restaurant.

Felt warm, no complaint.

I had a great time at this hotel! The location was excellent for accessing all the available tours in the area. The downtown and beautiful beaches were just a short distance away. The room I stayed in had a lovely view of the courtyard and the ocean. It was clean, comfortable, and had all the necessary amenities. The staff at this place were amazing! They were helpful, friendly, and attentive to all my needs. Special shoutout to Amisael, David, and Roman who made my stay even more enjoyable. The service here was top-notch, making my 25th wedding anniversary trip truly memorable.

I would definitely recommend this hotel to family and friends.

Good beachfront property near marina, with some water pollution from boats. Excellent Mexican restaurant. Friendly and helpful staff, especially Cesar, Miranda, Alberto, Román. Underrated 3-star hotel with clean facilities and nice location. Classy ambiance and comfortable beds.

I had an incredible stay at this luxurious 4-star hotel. The location next to the marina was perfect, allowing me to easily explore the beautiful ocean. Plus, the service was top-notch, with the staff going above and beyond to meet all of my needs. The room amenities were fantastic, including the air conditioning and mini-bar. The balcony provided a stunning view, and the jacuzzi was a perfect way to relax after a long day. The dining options were diverse and delicious, and the breakfast had a great variety of options. The staff, along with their manager, were friendly and attentive, making my experience even more enjoyable.

I highly recommend this hotel to anyone looking for a truly luxurious and comfortable stay.

We had a fantastic stay at this hotel. The cleanliness was top-notch, with well-maintained facilities and immaculate rooms. The hotel's location next to a marina was convenient, allowing us easy access to boat tours and water activities. Additionally, the hotel staff went above and beyond to ensure our comfort and satisfaction throughout our stay.

No negatives about this hotel.

We had a fantastic stay at this luxurious hotel! The location next to the marina was perfect for us, as we enjoy being close to the water. The service was top-notch, with the staff always going above and beyond to meet our needs. From the moment we checked in, Cesar, Miranda, and Alberto at the Front Desk made sure everything was taken care of. And a special shoutout to Román, Jesus, Pedro, Adby, and Waldo from the Italian Restaurant.

During my Christmas stay, I really enjoyed the delicious food offered at the Mexican restaurant and the friendly staff who made us feel welcome. The location of the hotel was also a key advantage as it was conveniently located near the red bus stop, allowing us to easily explore the area. Additionally, I appreciated the daily room cleaning service and the beautiful pool area, which was never too crowded.

There were a few aspects of the hotel that I didn't particularly enjoy. the lack of an elevator was inconvenient, especially with a one-year-old child.

Loved our recent romantic escape at this hotel! Best aspects include the beautiful grounds kept immaculate by the hardworking staff and the delicious food served at the on-site restaurants. We also appreciated the convenient location with easy access to nearby attractions and activities. Plus, the private beach had plenty of space to relax and enjoy the stunning views.

Dislikes were the outdated and worn appearance of the room, which could benefit from some refreshing renovations, and the limited selection of drinks offered at the bar. However, overall, we thoroughly enjoyed our stay and would definitely recommend this hotel for anyone looking for a peaceful and intimate getaway with their loved one.

We got amazing value for our money at this hotel. The room was clean and comfortable, and the location was great, right by the beach. The staff treated us like VIPs, especially Cesar and Miranda at the Front Desk, and Román, Jesus, Pedro.

The breakfast experience could be improved by offering a wider variety of options.

I recently stayed at a 3-star hotel in Cancun for a week. Despite my initial concerns, I was pleasantly surprised by the quality of this underrated gem. The service was amazing, with Cesar, Miranda, Alberto, Román. The facility was clean and well-maintained, and the location was perfect. The hotel had a high-class feel and the bed was comfortable. The beach area was lovely and the Mexican a la carte restaurant was superb.

Would recommend this hotel.