We had a fantastic stay at this hotel. The location was perfect, close to everything you would need plus everything you don't need. It was very convenient for exploring this city's historic center and being right next to the park was a bonus. The hotel facilities were great, with a well-stocked kitchen, washing machine, and a handy little store on-site. The staff, especially Alfredo and Patty, were fantastic and went above and beyond to make our stay comfortable and pleasant. The apartment itself was spacious and beautiful, with all the amenities we needed. The kids loved the pool and the 24/7 security made us feel safe.

Nothing to mention.

our stay at puerta alameda suites mexico was exceptional. the central location, attentive staff, and convenient amenities exceeded our expectations. having a gym, a little shop, and daily drinking water were all very useful. we felt safe and secure throughout our stay. highly recommend!

Uncomfortable furniture.

We loved the central location of the apartment in the historical center. It was comfortable, well-equipped, and perfect for our family with children. The staff were friendly and professional, always there to help. The beds were comfortable, hot water was plentiful, and the Wi-Fi was great. We also appreciated the added security with 24/7 monitoring by security guards. a wonderful property with easy access to restaurants, shops, and attractions.

We felt really comfortable during our stay, with nothing being too much trouble.

Puerta Alameda Suites offers a convenient downtown location, just a short distance from all the major historical sites and two metro stations. You can easily walk to a grocery store nearby and find everything you need. The rooms are comfortable with plenty of hot water and the Wi-Fi is reliable. The hotel also provides security guards 24/7, ensuring a safe stay.

One small drawback is the occasional noise from the rooftop bar across the street, but if you don't mind using earplugs or noise doesn't bother you, it shouldn't be a major issue.

Excellent location, spacious 2 bedroom 2 bath, easy check-in, secure building, great showers with hot water.

We absolutely loved our stay at Puerta Alameda Suites! As young holiday goers, we appreciated the modern and clean apartment, which made us feel right at home. The in-unit laundry was a huge plus and saved us from overpacking. The location was perfect, with easy access to everything we needed and even things we didn't. We felt safe with the vigilant door monitoring and police presence. The guided tours offered were a great value, and our guide Sergio was incredible, taking us to memorable places like the pyramids of the sun and moon and Puebla. We found family in Sergio and will reach out to him again in the future.

Felt happy, no complaints at all.

The location of the hotel was perfect, with a grocery store right next door and the beautiful Alameda Central park within walking distance. We were able to easily access everything we wanted to visit, and the airport transfers were always prompt and on time. The room was spacious and comfortable, with a clean and well-maintained bathroom. The service provided by the staff was responsive and courteous, and they even left us a jug of bottled water upon our arrival. the facilities and room amenities added great value to our stay.

Some of the apartment fixtures were not working properly, such as the extra table lamps.

I recently stayed at Puerta Alameda Suites for a week-long trip to explore the vibrant culture and history of Mexico. The apartment was perfect - clean, spacious, and equipped with everything I needed. The location was superb, with easy access to food, shopping, and transportation. The staff, especially Cézar, were incredibly helpful and always available to assist with any needs or questions. Additionally, I had the pleasure of meeting Ricardo Ramírez, a fantastic tour guide who shared captivating stories about Mexico's rich history. Highly recommended!

I highly recommend this hotel.

Excellent location, spacious 2 bedroom 2 bath, easy check-in, secure building, great showers with hot water, fluffy bath towels.

We had an amazing stay at Puerta Alameda. the staff was fantastic and went out of their way to ensure we had everything we needed. They were attentive, detail-oriented, and always ready to help. the beds were incredibly comfortable and the rooms were quiet, allowing for a peaceful night's sleep. We also appreciated the daily provision of bottled water. the location was perfect, close to museums, restaurants, and a beautiful park across the street. the apartment itself was spacious, well-designed, and very clean. We highly recommend Puerta Alameda for a comfortable and enjoyable stay in Mexico City.

Nothing at all! 😊

The location is excellent, near the historical district and within walking distance to various markets and supermarkets. The apartment is equipped with a good kitchen and appliances, as well as a clothes washer and dryer. WIFI is reliable, and the management is responsive. Extended our stay due to satisfaction.

Felt like part of the family, no complaints.

I recently had a fantastic stay at a wonderful accommodation in the heart of the city. the hostess, Patty, went above and beyond to ensure our comfort during our first visit to this vibrant city. the rooms were spotlessly clean, and Patty made sure our airport transfers were punctual. She checked in on us regularly to ensure we were enjoying our stay, and she was always quick to respond to any messages we sent her. the location of the hotel was perfect, with easy access to all the historic centers. I highly recommend Puerta Alameda Suites Mexico for a memorable stay in the city.

Nothing, all great! 😊

We stayed at Puerta Alameda Suites twice before and would definitely return. The location is excellent for exploring the city center on foot, and it's easy to reach other areas by public transportation. The 2-bedroom apartment was spacious and comfortable, with all the amenities we needed. The staff, especially Cornelio, was incredibly attentive and responsive to our requests. The airport pick-up service was a nice touch and made our arrival hassle-free. The bilingual tour guide, Ricardo, recommended by the owner, was one of the best we've ever had, providing an interesting and informative tour of the city.

Couldn't stay longer. 😔

The service was amazing, restaurant-like. Responsive and caring staff. Fantastic location near museums and restaurants. Beautiful and spacious apartment.

Everything is what I need and want.

incredible staff, attentive and helpful. airport pick-up service was wonderful. bilingual tour guide Ricardo was one of the best I've had in all my travels.

Inconsistent shower water temperature.