I had a fantastic stay at this hotel in Monterrey. The cleanliness of the hotel was top-notch, with well-maintained facilities that added to the overall beauty. The location was perfect, with many shops and restaurants just a stone's throw away. The staff were incredibly friendly and went above and beyond to ensure my stay was comfortable. The breakfast buffet provided a wide variety of delicious options to choose from.

Cannot find any fault.

Approachable staff, excellent location. The bar service, provided by Aurelio, was great. Amazing breakfast buffet with ample options, including delicious regional dishes. The hotel offers clean, spacious rooms and wide open spaces. Helpful staff throughout the stay.

Beautiful property with Mexican tile work, art, and paintings. Fresh flower scent upon entry. Friendly staff and safe area. Convenient location with dining and entertainment options across the street. Large rooms and luxurious facilities. Helpful staff and delicious breakfast buffet with plenty of options.

We had a fantastic stay at this hotel in the center of the Financial District. The cleanliness was impeccable, and the hotel facilities were top-notch. Parking was convenient, and the hotel's location in the Valle area was perfect, with shops just down the road and a nice mall directly across the street. The staff was incredibly friendly and accommodating, making our experience even better. The breakfast provided a wide variety of delicious options. we had a great time at this hotel in the San Pedro area.

Nothing all good.

During my Christmas stay, I was impressed by the beautiful architecture and décor of the hotel, creating a charming and elegant atmosphere. The hotel is conveniently located within walking distance of restaurants, bars, and shopping, making it easy to explore the city. Additionally, the service quality was exceptional, with attentive and cordial staff.

On the downside, I found the rooms to be a bit dated and in need of remodeling. The carpeting had a dull grey and black pattern that didn't match the classic architecture of the hotel.

As low-budget travelers, we were impressed by the helpful staff who went out of their way to assist us. The breakfast buffet had an incredible variety of options that we couldn't even try them all. The rooms were spacious and comfortable, with beautiful decor.

We felt privileged during our stay, as everything went smoothly without any complaints whatsoever.

Helpful staff, spacious and comfortable rooms, great location with good restaurants and shopping nearby, delicious breakfast buffet, beautiful Mexican decor.

For us it was ideal.

The hotel had a beautiful and traditional architecture, with an open courtyard that was very charming. The staff at the front desk were friendly and welcoming, making the check-in process smooth. The location of the hotel was ideal, as it was within walking distance to restaurants, bars, and shopping, and a short drive to the city's tourist attractions.

The service at the hotel was lacking. The staff seemed poorly trained and lacked hospitality culture.

The staff was helpful and went out of their way to assist. The room was spacious and comfortable. The breakfast buffet had a wide variety of options. The hotel is in a convenient location for business in the San Pedro area. Cleanliness was top-notch.

My recent stay at Quinta Real was incredible. The hotel's beauty and cleanliness left me in awe. The room I stayed in was massive and had a luxurious feel to it. The breakfast buffet was absolutely amazing, with a wide variety of options to choose from. The staff were friendly and attentive, always making sure my needs were met. The location of the hotel was also perfect, with plenty of restaurants and a shopping center nearby. I had a comfortable and enjoyable stay at Quinta Real and would highly recommend it.

As long-term business travelers, we appreciated the high quality service and the attentive staff at Quinta Real. The refined service and the helpfulness of the bell boys, front desk, and concierge stood out. The hotel's location was fantastic, offering a peaceful ambiance. The rooms were amazing, beautifully decorated, and well-preserved despite the hotel's age. We were impressed by the range of amenities and facilities that catered to our needs.

Felt free to seek any assistance, nothing to complain about.

Attractive property, excellent breakfast. Clean and maintained Mexican feel with tile work, art, and paintings. Fresh flower scent upon entering. Super nice staff, safe area. Wonderful on-site restaurant, with other choices nearby.

The breakfast buffet offered a wide variety of delicious options. The a la carte menu had attractive choices, such as the "machaca norteña." The service was refined, and the staff was helpful and attentive. The hotel had a great location with dining and entertainment options nearby. The rooms were spacious and comfortable.

Felt very satisfied, no complaints whatsoever.

I was pleasantly surprised by my recent stay at Quinta Real. The location was ideal, right across from a shopping mall. The shared areas and rooms were beautifully decorated in a traditional style. The toiletries provided were generous, and the service quality was consistently high. I would definitely recommend this hotel.

The complimentary champagne and appetizers were a nice touch. The location was great and we were able to explore the nearby area. The bed was comfortable, and we slept well.

The cleaning staff left dirty towels in the room, and the room service was slow. The elevator was out of order, which was frustrating as we had to take the stairs, and the noise level from other guests was high and not well-managed.