We loved the energetic atmosphere with a live DJ playing great music. the rooms were spotless, and the added touch of welcome chocolates made us feel special. It was a treat to indulge in the minibar items without any extra cost, and the spacious balcony provided a breathtaking view. the staff were welcoming and constantly went out of their way to ensure our comfort. the two-bedroom suite was perfect for our family of four, and the pool and beach were enjoyed by all.

Nothing I didn't like to be fair 😊

the Fives Oceanfront was absolutely amazing in every aspect. From the moment I arrived, the staff went above and beyond to ensure that my girlfriend and I had a truly memorable experience. the large, comfortable rooms provided us with everything we needed for a relaxing stay. the beachfront location was absolutely stunning, allowing us to enjoy the beautiful views and access the beach easily. the on-site restaurants offered delicious meals, with the breakfast at the downstairs restaurant being a personal favorite. the rooftop restaurant also provided a fantastic dining experience for dinner.

Could not be improved in any way!

The value for money at Fives Oceanfront was outstanding, offering a great experience for the price. The room was spacious and beautifully decorated, and the staff were friendly and accommodating.

One thing that could have improved the breakfast option was a wider variety of choices to cater to different preferences.

Great location near Playa del Carmen and easily accessible by taxi. Spacious rooms with nice architecture. The hotel provided a concierge service through WhatsApp, which was convenient and helpful.

Check-in and check-out process was inefficient and chaotic. The staff seemed overwhelmed and disorganized.

Beautiful property, helpful staff, comfortable room, great views, delicious food.

Nothings.

The staff was helpful, kind, and gracious. The room was clean, modern, and stylish. The bed was great and the shower was excellent. The balcony was a lovely addition.

My husband and I stayed at The Fives Oceanfront for our honeymoon, and we couldn't have been happier with our choice. The room was luxurious with a comfy bed and breathtaking ocean views. The rooftop pool was the highlight of our stay, where we spent hours lounging and enjoying incredible sunrises. The staff were not only helpful and friendly, but they also left a special present for us, adding a lovely touch to our romantic getaway. The hotel's architecture and fresh-smelling bathroom towels made it feel truly special. The location was perfect, just a short and safe 15-minute walk to the town proper. The hotel's bars, especially the rooftop one with a great breeze, pool, and beach, were also fantastic.

Can recommend this hotel.

The hotel is located right on a stunning beach, providing a beautiful view and easy access to the ocean. The cleanliness of the hotel was exceptional, and the facilities were well-maintained. The staff at this hotel were friendly and helpful, ensuring a pleasant stay. Additionally, the hotel's location in this area of Mexico offered a peaceful and tranquil atmosphere, away from the crowds of tourists.

No complaints.

We had an amazing experience at this oceanfront resort. The staff were incredibly helpful and made our stay truly enjoyable. The accommodations were top-notch, with every detail carefully considered. Our room was comfortable, clean, and offered a great view. We loved the rooftop pool and the beach club, as well as the convenient location that allowed us to easily explore the heart of the area. we couldn't have asked for a better experience at Fives Oceanfront.

Nothing, all was perfect! 😊

We had a fantastic stay at this hotel! The staff were wonderful - so helpful, kind, and gracious. Our suite was incredibly comfortable, clean, modern, and stylish. The bed and shower were great, and we loved having a balcony. The hotel itself is beautiful, with nice swimming pools and a stunning beach. It's located on a dead-end road, so it's very quiet. Plus, it's just a short walk to the town, which was convenient for us. the cleanliness, hotel facilities, location, and staff were the best aspects of our stay.

Nothing, no complaints at all.

The hotel's location right on the beach provides a stunning view and convenient access to the shoreline. On Sundays, the beach is particularly spectacular with vibrant energy and ambiance. The rooms are spacious and comfortable, offering a relaxing atmosphere for guests. Additionally, the restaurant on-site offers delicious breakfast options, and the staff provides exceptional service.

The lack of information and room service makes it inconvenient for guests to access menus and prices without leaving their rooms.

From the moment we arrived, the staff went above and beyond to ensure our comfort and satisfaction. the hotel is beautifully appointed and the rooms are spacious, clean, and homely. We particularly enjoyed the lovely patio in our room, perfect for relaxing after a day at the beach. Speaking of the beach, it was wonderful, with clear waters and no seaweed in sight. the rooftop infinity pool offered stunning views, and although the weather didn't permit us to use it, we couldn't help but admire its beauty. the gym was top-notch, and the attentive staff were available 24 hours a day. They even helped us with organizing transportation for our next destination. a truly wonderful stay.

Can't think of anything 🤷‍♀️.

Outstanding value for money and quality! The staff were super friendly and accommodating, providing jaw-droppingly helpful assistance. The cuisine was mind-blowingly tasty and offered an incredible variety of options. The beach was well-maintained and the pool was beautiful, ideal for a tranquil atmosphere without the hustle of crowds. The room was clean, homely, and had all the comforts needed for a comfortable stay. The staff were available 24/7 and spoke English and Spanish, making communication a breeze. it was a super stay at a very impressive resort!

We had an incredible stay at Fives Oceanfront. the staff were amazing, and the accommodations exceeded our expectations. the attention to detail in every space was outstanding, and the rooms were clean and comfortable. We especially loved the balconies with their great views of the beach. the location was also perfect, allowing us to enjoy both the beach and the heart of the nearby town of Puerto Morelos. the rooftop pool was a highlight, and the food options and beach club were wonderful. We can't wait to return for another visit.

Nothing not to like! 😊

The hotel is located right on a stunning beach with a short walk to town, making it a perfect location for future visits to the area. The rooms are spacious, modern, and clean, providing a comfortable stay. The staff is welcoming and provides excellent service. The breakfast is delicious and there are great vegan options on the lunch menu. The hotel also offers a rooftop pool and the chance to do snorkeling right outside the hotel.

There were some noise issues in the living room at night.