During my recent stay at Hotel Universo, I had a great experience. The location was perfect, as it was close to the city center and there were plenty of dining options nearby. The room itself was comfortable and had all the amenities I needed, including AC, TV, and a balcony. The highlight of my stay was the delicious breakfast at the hotel's restaurant, where I enjoyed all-you-can-drink orange juice and delectable dishes like beef stew and pasta. The staff at the hotel was friendly and accommodating, making my stay even more enjoyable. I would highly recommend Hotel Universo for a pleasant and convenient stay.

I liked that there was air conditioning and a TV in the rooms. The balcony was a nice touch. Additionally, the hotel's location was excellent, with easy access to public transportation and plenty of restaurants and attractions within walking distance.

The staff at the front desk were not very friendly or organized. The chairs in front of our room were dirty and had hair on them.

We had a fantastic stay at this hotel in Guadalajara. The cleanliness of the rooms and common areas was impeccable. The hotel facilities were well-maintained and provided everything we needed for a comfortable stay. The location was perfect, as it was centrally located and close to many attractions in this city. We appreciated being able to park our car easily and the convenience of public transportation nearby. The staff were friendly, professional, and went above and beyond to ensure our needs were met.

Was all great.

I recently stayed at Hotel Universo for a few days and had a great experience. The staff at the reception and room service were efficient, friendly, and courteous. The location of the hotel is ideal, with easy access to the city center and plenty of places to eat nearby. The rooms were comfortable and cleaned daily with fresh towels and water. The presence of an elevator was convenient, and there was plenty of hot water for showers. I had a pleasant stay and would recommend this hotel.

Totally recommend this hotel.

Hotel Universo is centrally located, making it convenient for guests to explore the city. It is situated down the center of the street, allowing easy access to attractions such as the Teatro Degollados and the Cathedral. The rooms are spacious, and some guests have had comfortable beds and good WiFi. The location is also close to the new bus terminal, making it convenient for travelers. Additionally, the hotel has a helpful employee who assists with luggage.

Some guests have mentioned noise issues from the street, including cars, loud music, and conversations.

Excellent location, convenient transportation options, nearby attractions, clean room, comfortable bed, hot water.

Nothing, all great.

The location of the hotel was excellent, with many key landmarks and attractions within walking distance. Additionally, the rooms were spacious and comfortable, equipped with amenities such as air conditioning and a TV. The balcony was a nice touch, providing a pleasant space to relax and enjoy the view.

There were a few drawbacks to consider. the hotel appeared to be a bit old and in need of some maintenance.

We loved the beautiful decor and the central location of the hotel. The room was comfortable and clean. The hotel also had a convenient travel agency next to the lobby, which helped us book a private driver for a day trip to Tequila. The hotel was close to the metrobus stop, making it easy to explore the city and catch buses to other destinations. There were plenty of good restaurants within walking distance, and attractions like Bellas Artes and the Aztec temple were nearby.

Felt exceptional, nothing to complain about.

Excellent location with easy access to public transportation. Many attractions and restaurants nearby. Daily room cleaning with comfortable bed and hot water. Friendly and professional staff. Quiet and peaceful environment.

Convenient location near attractions and transportation. Clean rooms with comfortable beds and daily housekeeping. Friendly and attentive staff at reception. Quiet surroundings for a restful sleep. Reliable Wi-Fi and amenities provided.

Great central location and convenient for exploring the city. We were able to easily walk to many famous landmarks and attractions. The hotel is also close to transportation options. Although there were a few drawbacks, overall I would recommend this hotel for its location and affordability.

The location of the hotel is fantastic, with easy access to public transportation and many attractions within walking distance. The room was clean and comfortable, with all the necessary amenities. There are also plenty of good restaurants nearby and a bakery next door. The hotel staff was friendly and efficient.

Not obvious to find.

As a budget traveler, I loved the convenient location near main attractions, metrobus and subway stations. The rooms were cleaned daily and had comfortable beds, hot water, and fresh towels. WiFi worked well and the staff was friendly and professional.

Felt right at home, no complaints.

Best breakfast and location! The inclusive breakfast with fresh juice and yummy pasta was mouth-watering. The hotel's location was particularly convenient; just a short walk from the bus interchange, and plenty of cafes and shops around. The rooms were very well kept and had comfortable beds.

Street noise and TV channels. The windows needed to be soundproofed as the street noise was quite disturbing at times.

The hotel's location is absolutely amazing! Situated in the heart of downtown, it is perfect for both shopping and sightseeing. With several commercial plazas and markets nearby, you can explore the city without having to worry about transportation. Additionally, the rooms are clean and spacious, with larger-sized double beds. The basic amenities are well-maintained, and the rooms are cleaned daily with fresh towels and a complimentary bottle of water. The breakfast served at the hotel is not only delicious but also affordable, making it a great value for money.

All aspects of this hotel were satisfactory.