Beautiful oasis in the Medina, immaculate decor, wonderful pool and day beds, friendly and welcoming staff, accommodating gluten-free options.

Could not be improved in any way.

The hotel is located just within the city walls, tucked away in a dark alley which may seem scary at first, but actually adds to the authentic Marrakesh experience. The staff are incredibly attentive and make sure every detail is taken care of, from the beautiful mosaic tiled bathrooms in the rooms to the lovely terrace where you can relax and enjoy the view. The breakfast served at this hotel is absolutely delicious, with generous portions that will keep you going throughout the day. this hotel offers great value for money and provides a truly authentic and enjoyable stay.

All was perfect!

We had a fantastic stay at this beautiful Riad. The staff were friendly and welcoming, going above and beyond to make our stay memorable. The rooms were clean and spacious, with comfortable beds. The breakfast spread was delicious, and they even catered to my gluten-free diet. The pool area was a relaxing oasis, perfect for lounging and enjoying the sunshine. The location was great, close to the Medina and within walking distance of shops and attractions.

Felt fine, no complaints whatsoever.

Located on the outskirts of the bustling Medina, Riad Charai offers a tranquil escape from the crowded market streets. The riad provides stunning views of the distant mountains during the call to prayer, creating a serene ambiance. The convenient proximity to the taxi station makes it easy to explore the city. The spacious rooms are tastefully decorated and feature comfortable beds and block out blinds for a restful sleep. The friendly and attentive staff, including Mohammed and Ibrahim, ensure a pleasant stay. The breakfast on the terrace includes freshly squeezed orange juice and provides a great start to the day.

The WiFi connection can be inconsistent and the lock to the room may have some issues.

I had the most wonderful stay at this hidden gem in the heart of the city. The riad's relaxed atmosphere and beautiful surroundings made me feel right at home. The rooms were lovely and the Wi-Fi was reliable, which was a plus. The breakfast provided was delicious and gave me a great start to my day. The staff, especially Nicolas, were incredibly helpful and made my stay comfortable. The location was convenient, with taxis easily accessible. Despite the challenges of navigating the Medina, I managed to find my way back with the help of a map. I highly recommend this riad for a lovely and relaxing stay.

Service and staff were excellent, always friendly and attentive. the location was convenient, with easy access to the main attractions. the rooftop terrace was a great place to relax and enjoy the view.

The neighborhood felt unsafe at night, requiring escort to and from the hotel.

Helpful staff, relaxing atmosphere, refreshing pool, valuable price, and informative tips.

Quiet location, beautiful decor, spacious interior garden, two terraces with great views, helpful staff.

Couldn't stay longer.

Spent my Christmas holiday in this beautiful hotel and it was wonderful. the breakfast was the best I've ever had in a hotel, with lovely fresh juices and amazing pastries. the staff was very accommodating and helpful, always going out of their way to make our stay even better than expected. the location was perfect, just a short walk to the main square and all the sights of the city. the pool was very refreshing, and it's amazing to have such a peaceful atmosphere in the middle of a busy city.

That the pool was a little chilly, but that's to be expected in the winter season. the hotel could use a few more vegetarian options on their menu.