Good location, friendly staff. Hot water in shower, fridge working well. Desk arranged taxi for affordable tours. Free bike usage and breakfast with city view. Staff helped with taxi arrangements. Clean room. Great rooftop restaurant with entertainment and happy hour drinks. Limo service available. Convenient to airport and attractions.

Lovely, clean room. Large, comfortable bed. Effective air conditioning. Incredibly friendly and helpful staff. Good breakfast buffet. Great view from rooftop sky bar.

Can't fault the property.

The staff were incredibly helpful, offering us a free upgrade and early check-in. They provided us with a city map and gave us recommendations on places to visit and eat. They assisted us in getting tickets and a taxi to the harbor. The rooftop restaurant had a great menu and friendly staff.

Can't think of anything.

The staff was exceptionally friendly and helpful. Train tickets were delivered early and kept safe. Perfect location. Good value for price. Lovely sky bar/restaurant.

Everything great.

A budget option in Mandalay with a good price. Executive room had a balcony, fridge, and hot water. Helpful desk arranged affordable tours with a humorous and knowledgeable driver. Staff organized everything and were fantastic. Early check-in and spacious, well-designed rooms. Amazing breakfast location and extensive buffet with stunning views. Friendly front desk staff helped with city sights and airport taxi. Clean room and great restaurant nearby.

This hotel is a great value for money. The rooms are spacious and comfortable, with the added bonus of a balcony overlooking the city. The staff are incredibly friendly and attentive, providing excellent service throughout our stay. The breakfast included in the price offers a good variety of options, and we enjoyed starting our day with a nice view of the city.

Everything was fine, nothing to complain about.

During our Christmas stay, we enjoyed the great service provided by the hotel staff. The hotel offered a nice rooftop restaurant, where we had a delicious breakfast with a beautiful view. , the location was perfect for exploring the city and visiting surrounding areas. We liked that the hotel was near the train station and less crowded than the city center. Lastly, we appreciated the comfortable and clean rooms.

The hotel didn't provide any special activities or shows for their guests during the holiday season. , the hotel didn't offer any information or suggestions for Christmas events or happenings in the city.

Amazing view from the 7th floor restaurant where I enjoyed a delicious meal. The staff went out of their way to arrange tours and transfers, providing exceptional service. Breakfast was superb, with eggs cooked to order. I highly recommend this hotel.

The room was clean and spacious, perfect for a romantic getaway. The bed was comfortable, and the air conditioning kept us cool during the hot nights. The staff were incredibly friendly and helpful, always going the extra mile to ensure our stay was enjoyable. We especially loved the complimentary breakfast, with a variety of delicious options to choose from. The location was ideal, with easy access to the train station and popular attractions such as the Palace, Mandalay Hill, and the Night Market. And the best part? The rooftop sky bar provided a breathtaking view of the city, creating a fantastic atmosphere for a romantic drink or dinner.

Although the WiFi worked, it wasn't the strongest, which made it a bit frustrating at times. Additionally, there were a few lights in the room that didn't work, but it didn't detract from the overall experience.

I had a fantastic stay at the hotel. The rooms were clean and very comfortable. The staff was incredibly friendly and helpful, always willing to assist with any request. The hotel facilities were excellent, especially the rooftop restaurant where breakfast was served. The view of the city from there was amazing. The fact that the hotel was located in a quieter area of the city, yet still within walking distance of the city center, was a great advantage for me. It allowed for a more relaxed atmosphere while still being convenient for exploring the city.

Nothing, all aspects of this hotel were excellent.

The Smart Hotel in Mandalay was an excellent base for day trips with a clean room, comfortable bed, and great rooftop view. The staff was incredibly friendly and the location was perfect. The hotel offered great value for money and the restaurant had amazing views with delicious food. The buffet breakfast had a variety of tasty dishes and the free bicycles were a bonus.

Absolutely nothing to say about dislikes.

This hotel offers great value for money. The prices are very reasonable, especially considering the basic amenities provided. The rooms with balconies offer a nice view over the city, which is a pleasant surprise. Additionally, the breakfast with a view of the Royal Palace walls is a nice touch and adds to the overall experience.

All was well, nothing to complain about.

Great rooftop restaurant with musical shows, helpful staff, convenient location, extensive and well-priced menu, complimentary happy hour drinks.

Nothing that I didn't like.

I was greeted with enthusiasm by the manager and all the staff at Smart Hotel. They went out of their way to show me the key tourist sites on a map, which was very helpful. The room, although basic, was adequate and clean. I enjoyed a delicious breakfast with plenty of options, including eggs cooked to order. I had a pleasant stay and would recommend this hotel.

During my recent business trip, I appreciated the comfortable beds and clean rooms at the hotel. The location was also convenient, with easy access to the city center and train station. Another aspect I liked was the helpful staff, who were always available to assist with any requests.

The wait time for our food was excessively long, causing us to miss an important event. Additionally, when we returned to the hotel late at night and expected room service, we were only offered two apples because the staff had already left.