Friendly and helpful staff. Welcoming to families with children. Convenient location close to station, museum quarter, and parks. Good food and service at the Manhattan Bar. Special toiletries for children

Nothing, all excellent.

Very friendly staff, spacious and well-lit rooms with comfortable beds, convenient location near metro station and attractions, great amenities including iron and ironing board in room, enjoyable sitting area outside main lobby.

Comfortable room with a large bathroom. Everything looks like new and it has everything you might need. The hotel's bar is a good place to have a tasty snack or a drink. Helpful and nice staff. I didn't get the chance to try their breakfast but it's probably at the same high standard as their other services.

The hotel is conveniently located near the train station, making it easy to travel to and from the airport. The rooms are large, modern, and comfortable, providing a restful escape from the city noise. The breakfast options are diverse and satisfying, with a range of hot and cold dishes to choose from. The staff are friendly and welcoming, ensuring a pleasant and enjoyable stay.

The dinner options in the bar may be adequate but not outstanding.

This place is conveniently located in a quiet area near a metro station that takes you anywhere in the city. The hotel provides a variety of services, such as room service, laundry, and tours/ticket assistance. The rooms are well-equipped, and the staff is very friendly and cooperative, especially one of the receptionists who helped me with local sightseeing tours.

I recommend this hotel to anyone.

The staff was exceptional, kind, and helpful. The room was perfect with great views, comfortable bed, and necessary amenities. The hotel location was convenient, close to the metro station and attractions. The breakfast was delicious and the shower was amazing.

Couldn't stay longer.

Spent an incredible Christmas at this hotel! Loved the hot chocolate offered upon arrival and the complimentary cookies in the room. The location was perfect for us as we could easily find public transport and reach any point of the city in no time. The breakfast buffet was yummy and offered a variety of options to choose from.

One thing we did not like was that the cleaning service was not up to par. Our room was not cleaned properly on the second day of our stay, and we had to wait for a while to get everything sorted out.

The room was beautifully decorated and had a super comfortable bed. The shower and bath were lovely as well. The hotel facilities were great, with a fantastic bar in the lobby and friendly bar staff. The location was convenient, just a short walk away from transportation. It was away from the city hustle and bustle, but still near the train station with fast connections to everywhere. The staff were kind and provided great service, even bringing milk to our room when we asked for it at reception. The breakfast was delicious too.

Nothing to complain about at all.

The hotel is conveniently located in a central area, just a short walk from the metro station for easy access to the city. The room was spacious with comfortable furniture and a big, cozy bed. The bathroom was well stocked with all the basic toiletries and the option to request more. The staff were friendly and welcoming, providing excellent service. The breakfast had a great selection and was delicious. The hotel also had a peaceful smoking terrace and an excellent bar.

The hotel seemed to be understaffed, leading to poor communication and lack of proper cleaning and servicing in the rooms.

I had a fantastic stay at this hotel. It's very near to the next metro station, which is a big advantage. The hotel seems to be pretty new and is close to the railway station. Additionally, it's very close to a metro that takes you right into the heart of the city. Furthermore, the hotel is located in what seems to be more of a business than tourist area.

Didn’t dislike anything about the property.

The location of the hotel was fantastic, being close to the tram station, which made it convenient to explore the city. The room had all the amenities I needed and was clean and comfortable. The staff was friendly and went above and beyond to assist with any requests. The breakfast provided was delicious and had a wide variety of options. I had a great stay and would definitely come back.

Some of the staff members were not as competent or effective as others.

Our stay at Crowne Plaza was exceptional. The hotel was immaculate, with spotless rooms and a beautiful lobby. The breakfast options were plentiful, offering both warm and cold choices. The hotel gym, although small, was sufficient for my needs. The location was convenient, with easy access to the train station and metro, making it easy to explore the city. I highly recommend this hotel for a comfortable and convenient stay.