The staff at this hotel were incredibly attentive and made our stay unforgettable. They knew all the little details and remembered everything from our orders to our preferences. Their excellent service truly stood out.

There was nothing to complain about - everything exceeded our expectations.

We had an amazing stay at this hotel. The staff was extremely attentive, remembering our orders perfectly and providing top-notch service. The suite we stayed in was phenomenal, with a delightful outdoor shower and a highlight being the pool area. The hotel facilities were excellent, and the cleanliness of both the rooms and the restaurant was impeccable. Additionally, the location was convenient, with easy access to surrounding areas and a free shuttle provided by the hotel. We also enjoyed the delicious breakfast offered.

All was good.

The rooms were absolutely stunning and the staff at the restaurant were fantastic. The food was delicious and the service was top-notch. Additionally, the property itself was beautiful and well-maintained.

There were a few negative aspects to my stay. The communication from the staff was lacking, as we were not informed about certain details such as the restricted beach access and the transportation arrangements.

I booked Tree Casa for my wife's yoga course nearby and stayed for 6 nights. I have no complaints. The beds, hammocks, and staff made my trip unforgettable. Safety was never an issue, the locals are friendly and welcoming. I felt completely safe and at ease. The negative reviews about management didn't match my experience. The hotel offers a free shuttle, but renting a motorcycle gave us easy access to surrounding areas. The property is beautiful, tropical, and the treehouses are amazing. The staff, restaurant, rooms, and food were all excellent.

Would recommend this hotel.

The restaurant staff provided excellent service and the rooms were beautiful. The food served at the hotel was also excellent. Additionally, the location of the hotel offered breathtaking views and a top-notch atmosphere.

Driving up and down the roads to reach the hotel was challenging. Communication with the staff was poor, resulting in a lack of information about activities, meal plans, and shuttle schedules.

The beds, hammocks, and staff are amazing. Safety isn't an issue. The locals are friendly. Easy access to surrounding areas with a rented motorcycle or free shuttle. Comfortable rooms, beautiful gardens, and pool. Excellent facilities, views, and dinner. Live music on Sundays. Huge and cool treehouses.

Can't fault the property.

I had a fantastic stay at this hotel! the property itself is absolutely breathtaking, with a stunning atmosphere and beautiful surroundings. Secondly, the service provided was exceptional, with the staff going above and beyond to meet my expectations. Lastly, the rooms were not only beautifully designed but also had all the necessary amenities and air conditioning, ensuring a comfortable stay.

Everything was impeccable.

The staff was amazing, extremely attentive, and knew details perfectly. The suite was phenomenal, with an outdoor shower that was a delight. The pool area was a highlight and the food and beverages were top notch. The hotel facilities were clean and the location was perfect.

Nothing, everything was great.

The grounds are absolutely beautiful, and the layout of the rooms is great. I was able to relax and enjoy the serene atmosphere. The staff were very friendly and attentive, which made me feel welcomed and valued. The attention to detail in the rooms, including amenities like air conditioning, was impressive. Additionally, the breakfast offered was delicious and satisfying.

All was great, no improvements needed.

Breathtaking location, top-notch service, great food, convenient shuttle service, comfortable rooms, beautiful gardens and pool.

Didn't dislike anything about the property.

The location of the hotel was absolutely breathtaking, with beautiful grounds and a serene atmosphere. The rooms were spacious and beautifully decorated, providing a comfortable and relaxing stay. The bathroom was clean and well-maintained, with modern fixtures and amenities. The service received from the staff was exceptional, with polite and attentive staff members who went above and beyond to ensure a pleasant stay. The breakfast options were delicious, offering a variety of vegetarian and vegan dishes to suit different dietary preferences. The view from the hotel was stunning, with picturesque scenery and a tranquil ambiance. Additionally, the hotel provided excellent facilities such as a poolside bar and restaurant, allowing guests to unwind and enjoy their stay to the fullest.

The poor communication from the staff, as there was a lack of information provided about the hotel's activities, meal plans, and shuttle services.

As a budget traveler, I loved the affordable price and the friendly staff at Tree Casa. The beds were comfortable and the hammocks were a great spot to relax. The free shuttle and the option to rent a motorcycle made it easy to explore the surrounding areas. The locals were welcoming and I felt completely safe throughout my stay.

I felt happy with my experience at Tree Casa and had no reason to complain.

During my Christmas stay, I absolutely loved the spacious rooms and eco-friendly atmosphere at this hotel. The property is beautifully designed and the staff were friendly and helpful. The restaurant offered amazing food, and the drinks were also top-notch. Additionally, the hotel's location was perfect, with easy access to local hikes, yoga, and trips to the beach.

One aspect that I did not enjoy was the limited access to the beach. Guests were only allowed to go to the beach twice a day, at 9 am and 2 pm, which was a bit disappointing for someone like me who loves the beach.

We had a fantastic stay at this hotel! The stunning views and beautiful surroundings exceeded our expectations. The hotel facilities were top-notch and the clean and comfortable rooms were a pleasant surprise. The staff provided excellent service and the friendly locals made us feel safe and welcomed. The free shuttle service was a convenient way to explore the area. We also enjoyed the delicious food and the relaxing atmosphere of this hotel.

Nothing to mention.

Outstanding customer service, facilities, amenities, restaurant, and drinks. Spacious eco-friendly rooms. Great for yoga retreats. Friendly locals and safe environment. Free shuttle and easy access to surrounding areas.