Novotel's central location makes exploring on foot convenient, with plenty of dining and shopping options nearby. the staff is friendly, and Angie provided exceptional customer service, ensuring all requests were met promptly.

Limited valet parking available. Lucky to find a spot due to events.

I had a fantastic stay at this hotel. The friendly and accommodating reception staff made me feel welcome from the moment I arrived. The size of the room was perfect, and the bed was extremely comfortable. The bathroom was well-appointed, and I really enjoyed the fantastic shower. The location of the hotel, next to the Wakaito river, was absolutely great. my experience at Novotel was excellent.

Nothing, all great! 😊

The room at Novotel Tainui was spacious and well-designed, making it easy for someone with physical handicaps to navigate. The furniture was comfortable and the bed was incredibly cozy. The bathroom was luxurious and didn't require a bathtub. The internet worked well and the staff provided exceptional customer service.

Felt completely at ease during my stay, with no reason to complain.

Convenient location, clean and comfortable rooms, friendly and helpful staff, delicious dinner and breakfast options, unique Maori-inspired exterior design.

I was extremely impressed with this hotel! The central location was perfect for exploring the city and taking long walks along the beautiful river with its great selection of eateries along the way. The service was exceptional, from the friendly staff on reception and in-room service to the housekeeping and bell staff who were always happy to help. The room itself was modern and comfortable, with thoughtful amenities such as ironing facilities and a mini-bar. I also appreciated the free Wi-Fi and garden furniture on the sun terrace.

I highly recommend this hotel to everyone.

The location of this hotel was convenient, with easy access to shops and attractions. We could easily walk to everything we needed. The spacious dining area was a plus, but unfortunately, we were one of the few guests in the 25% occupied restaurant. The outside area looked like a nice spot to relax, but the placement of tables on the edge of the garden was very dangerous.

The musty smell in the room detracted from the otherwise comfortable atmosphere.

Great location, lovely decor, excellent service, walkable to cafes and pubs, kid-friendly facilities, easy access.

No negatives from this place.

We enjoyed the complementary treats in the room and the breakfast was good. the location was also great, within walking distance to many attractions. We loved the romantic atmosphere of the city.

It ruined what could have been a romantic night. the room was outdated and not very comfortable.

The hotel had a great location, being conveniently close to the places we needed to visit. The cleanliness of the establishment was impressive, with everything being tidy and well-maintained. The breakfast provided was excellent, with a variety of options to choose from. The staff were friendly and helpful, making our stay even more enjoyable.

For us, it was ideal.

We were pleased with our cozy room, and the breakfast was a tasty start to our day. We were relieved that the hotel had enough parking spaces as we were worried about availability. we recommend this hotel.