The location of the hotel is great, as it is close to Ponsonby Road with its selection of cafes and restaurants. It is also conveniently situated near a supermarket, making it easy to grab any essentials you might need during your stay. The room was comfortable and serviced daily, ensuring a pleasant stay. The hotel is located in a shopping area, providing easy access to shops and boutiques.

The check-in process was a bit confusing and the reception staff had limited hours, which made it difficult to seek assistance when needed. there were some issues with cleanliness, such as finding a cigarette butt on the floor and experiencing an unpleasant odor in the room on the second day.

The location of the apartments was perfect for my business trip. There were plenty of restaurants and shops within walking distance, and a supermarket conveniently located nearby. The daily cleaning service was excellent, and the staff were friendly.

The noise level at night was quite high, which made it difficult to get a good night's rest. the Wi-Fi was not free and I had to pay an extra fee for it.

Convenient location and helpful staff. The keys were waiting for us even though we arrived late at night. They also assisted with shuttle and luggage storage. No issues with security. The room was equipped with clear information and the TV setup was easy.

The mattress was too hard for our comfort and the shower over the bath was slippery.

Value for money, clean room, good location, helpful staff, excellent bed.

Not one thing.

Convenient location, with parking available. Friendly staff, comfortable bed, and a room with a good view. Well-equipped accessible bathroom, suitable for mobility issues. Nice to see ongoing renovations and assurance from the manager. a pleasant stay.

We were pleasantly surprised by this place. The location is very convenient, situated in a bustling area with plenty of shops and services around. The staff were friendly and attentive, providing excellent service. Our room was well-equipped, with all the amenities we needed for a comfortable stay. The free Wi-Fi was a nice touch, allowing us to stay connected throughout our stay.

The Quest Ponsonby was a great find for us old folks. The location was perfect, with plenty of top-notch restaurants and cafes nearby. The spacious unit had everything we needed, and it was spotlessly clean. We especially appreciated the quietness of our room, allowing us to relax and unwind.

We felt right at home at the Quest Ponsonby and were made to feel welcomed from the moment we arrived. No complaints at all.

The apartment was well-equipped with a bedroom, living room, and kitchen. It was convenient to have all the necessary kitchen accessories provided, making our stay comfortable. the location of the hotel was great, with a big supermarket and plenty of eateries nearby.

There were a few aspects that detracted from our experience. the parking situation was not ideal as we had to pay an additional fee of $20 per night.

I recently stayed at Quest Ponsonby Serviced Apartments and had a wonderful experience. The room was impeccably clean and had all the amenities we expected. The bed was comfortable and well-made, ensuring a good night's sleep. Although we didn't have a great view from our balcony, it was nice to have the ranch slider open for fresh air. The location on Ponsonby Road was perfect, close enough to all the restaurants and bars but still quiet enough for a peaceful stay. The staff were excellent, friendly, and went above and beyond to help us locate a missing item we had left behind. it was great value for money and we will definitely return again.

Nothing to mention ? ? ‍♀️

Value for money was great, and the room was spacious and modern. The location was fantastic, with easy access to everything without needing a car. The staff, especially Raj and Ditti, were friendly and professional.

The morning meal could be improved with more variety and options.