the suite was luxurious and spacious, with a fantastic bathroom. the helpful staff made our experience even better, and the convenient location allowed us to easily explore the city. the courtyard was a relaxing spot, and nearby landmarks like Quake City and the Christchurch Art Gallery provided enriching experiences for our family bonding. the garden area was a serene retreat.

super clean - great location near arts centre and cbd - got local insider tips - amazing shower with excellent water pressure and heated towel racks.

Recommend.

Great value, fantastic room. Perfect location, friendly staff.

The breakfast menu needed more variety.

Stylish décor, high-quality furnishings and modern amenities. Comfortable bed with a choice of plush feather pillows. Monogrammed linen and beautifully rolled towels. Excellent customer service and easy check-in/out. Lovely internal courtyard and a Mediterranean-inspired atmosphere.

The staff were friendly and welcoming. the entrance was grand with amazing tiled floors and lots of glass accompanied with some amazing chandeliers. the courtyard had a cute Tuscan feel to it which was perfect for a photoshoot.

The rooms were very small with no space to put anything. the rooms were marketed incorrectly, as there were misleading photos of other rooms included in the marketing.

I had an amazing stay at this lovely hotel. The attention to detail and luxurious furnishings really impressed me. The bed and bedding were incredibly comfortable, and I had the best night's sleep. The bathroom was modern and well-equipped, with a fantastic shower and heated towel racks. The staff were friendly and accommodating, making me feel welcome from the moment I arrived. The location was perfect, with easy access to the city center and its attractions. I had a fantastic experience and would highly recommend this hotel. I highly recommend this hotel for a wonderful stay.

We absolutely loved our stay at this luxurious 4-star hotel. From the moment we arrived, we were greeted by friendly staff in a beautiful lobby that exuded warmth and cosiness. The room itself was impeccably clean, with every detail thoughtfully executed. The bed and bedding were incredibly luxurious, providing us with a night of amazing sleep. The bathroom was equipped with a nice shower, heated towel racks, a great shower head, and excellent water pressure. The hotel's classic but contemporary French countryside meets chic boudoir theme was exquisite, creating a unique and charming atmosphere. The hotel also provided modern conveniences such as USB ports, Netflix on the TV, air conditioning, and a transparent bedroom-bathroom design that could be closed for privacy. The check-in process was seamless, and we even received complimentary wine and snacks upon arrival. We also enjoyed a beautiful internal courtyard view from our room. this is one of the best hotels we have stayed in, and we will definitely be back.

The hotel is conveniently located near the city centre, making it easy to explore and enjoy the local attractions. The rooms are beautifully decorated and furnished, providing a comfortable and luxurious stay. The staff is friendly and provides exceptional service, ensuring that guests feel welcome and taken care of. The hotel is also known for its cleanliness and attention to detail, creating a safe and enjoyable environment for guests. Guests have praised the courtyard, which gives off a charming and magical vibe, especially at night.

The bathroom door in some rooms was reported to be broken and unable to slide open or close properly.

Friendly and professional staff, beautiful lobby, cosy atmosphere, immaculately clean room, prompt service for requests, convenient location.

Nothing to complain about at all.

We had a great Christmas stay at this hotel. The staff was very friendly and helpful. The location was perfect, within walking distance of the town hall where we attended a Christmas show. We also loved that it was close to the city center with plenty of shops, bars, and restaurants to explore. The room facilities were superb, including a microwave and toaster for convenience. We were also welcomed with complimentary gifts like chips, chocolate, sparking, and wine. The room was clean, neat, and had everything we needed, including a cozy bathrobe. The Netflix in the room was a great bonus, and we enjoyed watching movies from the bath.

That despite it being the non-peak season, we couldn't check in any earlier, which was a bit inconvenient. The comfort level of the roll-over bed was also compromised, making it suitable for children or less fussy adults.

Fabulous accommodation with high-end furnishings and cutting-edge technology. Great features like a smart mirror with a Bluetooth speaker. Comfortable bed and room temperature. Easy-to-use smart TV with freeview and streaming services. Beautiful bathroom. Lovely touches like wine, chocolates, and water.

Felt fine, no complaints.